Inspector General Warns Public About SSA Impersonation Schemes

elderly woman on cell phoneThe Acting Inspector General of Social Security, Gale Stallworth Stone, is warning citizens about ongoing Social Security Administration (SSA) impersonation schemes.  SSA and the Office of the Inspector General (OIG) have recently received several reports of suspicious phone calls claiming to be from SSA.

In one case, an automated recording states the person’s Social Security number (SSN) “has been suspended for suspicion of illegal activity,” and the person should contact a provided phone number immediately to resolve the issue.  The call concludes by stating if the person does not contact the provided phone number, the person’s assets will be frozen until the alleged issue is resolved.  In another case, a caller claims to be from “SSA headquarters” and waits for the person to provide personal information, such as an SSN, address, and date of birth.  In January, the OIG shared similar information from the Federal Trade Commission, which reported an increase in reports of suspicious phone calls from people claiming to be SSA employees.

SSA employees occasionally contact citizens by telephone for customer-service purposes.  In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen confirm personal information over the phone.  If a person receives a suspicious call from someone alleging to be from SSA, citizens should report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

Acting Inspector General Stone continues to warn citizens to be cautious, and to avoid providing information such as your SSN or bank account numbers to unknown persons over the phone or internet unless you are certain of who is receiving it.  “Be aware of suspicious calls from unknown sources, and when in doubt, contact the official entity to verify the legitimacy of the call,” Stone said.

If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy.  (Those who are deaf or hard-of-hearing can call Social Security’s TTY number at 1-800-325-0778.)

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169 thoughts on “Inspector General Warns Public About SSA Impersonation Schemes

  1. I’ve been contacted on two or three occasions, by someone claiming that I’m eligible for SSA, when I’m fact Im already receiving my benefits. When I confronted the caller they immediately disconnected the call.

    • Thank you for sharing this information, Rod.
      Just a reminder – If a person receives a suspicious call from someone alleging to be from SSA, citizens should report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  2. What about those in the branches of SSA of fraud in Social Services to Foster Care even our caretakers of SSI checks, but thanks for the warning on phone calls.

  3. The people that need this warning, probably aren’t reading this alert.
    But, hey, Richard H Canard….DELETE YOUR PHONE NUMBER!

      • I don’t know anything about Richard, but if he were my elderly parent who had just gotten almost all of his life savings stolen, I wouldn’t think it was the least bit funny. Hopefully it would have been YOUR inheritance. Hey, you can afford it-you’ve got such a great sense of humor!

  4. I would like to Know about the Waiver 1115 program and the Waiver 1915 program for my son and I that are Disabled for the State of Tennessee. I have called several people in the Medicare Medicaid Office and they have no clue who I need to speak with. Then I called TennCare Medicaid and she was all huffy and gave me a phone number to Nashville. I left a message and my phone number and no one ever gets back with you. I guess my son’s health and my health are not important to anyone. He is only 15 in a Electric Wheelchair suffers from Spinal Muscular Atrophy and nobody knows nothing. I would love to get this Waiver so I can get him a Handicap Van that he so desperately needs AS YOU ALL PUT IT QUALITY OF LIFE, OR NO CHILD LEFT BEHIND. I would love to take my son to the movies, out to eat, let him go shopping or swimming or a little weekend getaway for the summer like every normal child. Not mine child though. I can’t take him to school or he can’t participate in any activities or attend a football game or try to get his driver’s permit or apply for a job most importantly go to the doctors and dentist and eye doctors. I have to wait on a transit van to come and get us then we had to wait 2 hours after his appointment for them to pick us up when we lived 10 mins away. My son was hungry and his back was hurting, his legs went numb from just sitting in a Electric Wheelchair. Do you all Know what that is like. No you don’t, I do because I have Neuropathy, Lupus fibromyalgia Rheumatoid arthritis and COPD and osteoarthritis. So I Know the feeling of loosing all the feeling from your waist down and can’t feel a thing and it’s not pleasant. I am 56 years old. So who is going to help us in a Emergency situation, how am I going to get him out in case of an emergency at home or at school. Can you answer them questions. What happened to the his Rights my rights and the AMERICAN DISABILITY ACT AND THE EXECUTIVE ORDERS THAT ATE IN PLACE BY THE DEPT OF JUSTICE. AND THE LAWS AND REGULATIONS OF THE STATE AND COUTY GOVERNMENT. NO ONE WANTS TO DO THERE JOB. AND HELP US. WHY CAN YOU ANSWER THAT. I WANT TO KNOW MY SON NEEDS TI KNOW THE TRUTH. HE DOESN’T TRUST THE GOVERNMENT OR THE SCHOOL SYSTEM OR THE PRESIDENT OR GOD. THIS IS WHAT THE WORLD DID TO HIM. LIED

    • This is the wrong place to vent your rage. I feel your pain but all this guy is doing is trying to give a heads up on scams. He probably doesn’t even do that, it’s probably an assistant that does it.

      • Also the wrong place to criticize and make fun of other people. You should be absolutely ashamed of yourself and feel pretty stupid-which you obviously are.

    • People probably put you off because no one knows what in the heck you’re talking about. It seems you’ve lost your feeling from the neck up.

  5. I had a direct deposit check deposit of $835.00 DOLLARS stolen this year by some shitty scam nursing home in Massachussetts. Through fraudulent force and mental pressure.
    If so called official vendor types can exploit mentally ill patients? If these so called responsible official type people can do this…why wouldn’t third rate criminals jump right in and steal from society’s WEAKEST AND LEAST PROTECTED PEOPLE.
    You let so called “nursing home DUMPS”….. CON/cheat/ steal Social Security patrons out of their benefit through force and collusion, and mental pressure. I have been cheated TWICE without getting justice so far.

  6. my ssi payments are lower than when I applied 20 years ago ..need case review .. on this and attorney speaker can not find out here I have tried everything .. to speak and show paper work on this and have corrected .. called ssi and get no place with them and took 6 months for informal hearing … please email back .. and direct me properly…

  7. Good to know this I have ID protection for 7 years but can someone pretend is me and try to get my benefits to there account. I’ve not changed my account only updated my new number n email. Is confirmed here I believed. Thanks.

  8. With the new Medicare cards being sent across the US the fraudsters are looking at new ways to obtain SS numbers from unsuspecting citizens. This is a BIG one and I warn all beneficiaries that SS, Medicare and the IRS do not make unsolicited calls to beneficiaries. Thank you for sharing this new fraud scheme.

    • Than you for your comment, Cindy. Your new card will have a new Medicare Number that’s unique to you, instead of your Social Security Number. This will help to protect your identity. Visit http://www.Medicare.gov for more information on this topic.

  9. I received one of these calls and hung up on them because I did not think the SS office made phone calls. The article I just read warning about the schemes says SS does make these types of calls. So I am now wondering what happens if we are suspicious of the caller therefor refuse to provide information or hang up on them? What happens if the caller really was from the SS office. I am sure they don’t appreciate being hung up on. How can we verify the caller is legit?

    • Hello Nancy. SSA employees occasionally contact citizens by telephone for customer-service purposes. An SSA employees may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778).
      Also, you can report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.
      Thanks!

  10. Thanks for the reminder. I’ve never been sure all the computer technology was the right thing to run with, in so many areas. SS, banking, shopping on line etc. just too much temptation for those who are temted to really be bad.

  11. SSA is Outstanding. Keeps me updated on specific topics in a timely manner. All questions are answered ito resolve any concerns. The employees are always considerate & professional.

  12. These scams are not ONLY being done over the phone, sadly I’m a victim first hand, my Debit Card “Direct Express” the middleman to my SSI deposits, basically my financial life line has been wiped out of every last penny I had!! When Calling to check my balance to my shock it was $0!! After only a few minutes on the phone w/customer service they realized something was NOT right, their response was ma’am “it’s looks like ur card has been compromised.” Compromised HOW? Well too break it down, I live in MA and someone in TX had made made 3 separate purchases at a Dollar General all totaling a little over $500! So w/panic, confusion, frustration and anger flowing thru me I had a million ??’s but the main one was “now what?” Let’s me just say I have NEVER dealt w/such rude, incompetent, insensitive people in my life! They told me they wud send me a new card and I had the expectations the new card wud replace the money taken? Nope not the case when I received it, so I called back They basically said these purchases were pending and needed to settle b4 I cud dispute them! WHAT? U cancelled my card there’s no need for anything to be settled?! Inform the merchant these were fraudulent purchases and give me my money back on a different card! Their response”a merchant legally has 5 days to collect the $ after a Card has been closed, and if I want to dispute the charges I need to let them know!” Of course I want to to dispute the charges I did over 2wks ago! Long story short, they told me I wud have to wait 45-90 for fraud to investigate! The call didn’t end well, naturally how were me and and my child going to survive the month! Obviously my privacy, finances and means to survive were violated and I need answers! I’m currently writing this at my local SS office where I’ve been waiting for 3 hours already, if anyone has information on where to go from here I’d appreciate it greatly!! Thank you!

  13. I just received a voicemail from ElPaso. I will try and copy & paste for you . The imposters need to be be prosecuted.
    “Frank calling you from the Department of social security administration and the reason you have received his phone call from our department is to inform you that there is a legal unfortunate actions filed on your _⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_ number for criminal activities so when you get this _⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_ revert as soon as possible long our number is 915-485-7414 I repeat 915-485-7414 before we begin with the legal proceedings thank you and have a nice day…”

  14. these people have been calling me for several times now and it just isn’t about social security it is also calls about fraud on IRS and police will be at my door to arrest me if I don’t do the following and at that point I hang up I called back to see who answers and they hanged up fast.

  15. I recently received a call for free body braces. They somehow learned that I was having knee surgery. I asked for their phone # and they told me they were the in-between for free items from SS. I then told him I would deal with my local SS, needless to say they hung up.

  16. ___123___Inspector General Warns Public About SSA Impersonation Schemes | Social Security Matters___123___

  17. Hello,
    I do appreciate your enforcement action to sanitize our
    country America.I am one of the victims but yet to receive my hard earn money.I worked hard day and night but was told my non payment delayed as a result of over site and that had been settled but yet to be paid.I worked hard to help improve the economic of the world.As it is all my office
    computers are outdated,flood cover my home and my private offices where i carry out my job is not in function
    due to finance but i have enough to feed my people.The
    hardship is too much and tax threat is still on.If i do not have access to my fund how can i pay my tax.I need to build an office for my research work that will help America and other country mostly my home. I have seen your good will and concern.You are really fighting for our interest.More grace.I need more integration.

    • Thank you for sharing, Don. SSA employees occasionally contact citizens by telephone for customer-service purposes. An SSA employees may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  18. I read on Facebook about social security giving back tens of thousands dollars two people over 60. Because of a accounting error. Is there any truth to this. I don’t think so but I thought I would ask

    • Hello Marian. Social Security frequently reviews records to determine if we are paying the proper amount of benefits. If there were any additional benefits payable, we would officially contact our beneficiaries. Thanks!

  19. Thanks for sharing that. The latest
    here is an article in the newspaper –
    The Globe – Repayment plans protect
    seniors. The Elderbridge Agency on
    Aging. IT was for low-income SS
    recipients receiving a notice from SS
    that they’ve been overpaid. It was a
    confusing article saying they would have to repay SS as got too much. I did
    not understand so confusing to others.
    Is this a hoax too?

  20. I have received two phone calls. One was a recording so I hung up. The calling number said Dallas, Texas 972 546 7558. I called the number back. It was answered by Clarissa Hernandez as The Social Security Administration. I hung up after stating I would report the call to the SSA. That call was today, July 23, 2018.

    The first call on July 2 was a voice mail from 972 220 8949 asking for my husband a Ray Bright. We did not return that call.
    Is someone trying to reach us about legimitate business or are these scams?

    • Thank you for sharing, Janice. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employees may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission, which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks, again!

  21. I received a phone call with a robo call stating that this was the final notification from Social Security before punitive action will be taken. The phone call showed that it was made from Creve Coeur, MO. The phone number displayed was 1-314-514-4166.

  22. Received cold sales call from 3rd party claiming SSA told them to call me regarding ticket to work services and asking for my personal information. Does SSA ask 3rd parties to contact individuals?

    • Hello Lisa. Thank you for checking with us. The telephone numbers associated with Social Security’s Ticket to Work program are 855-835-0010 or 855-453-7196.
      Social Security representatives will occasionally contact citizens by telephone for customer-service purposes. However, if you -at anytime- have questions about any communication – email, letter, text or phone call – claiming to be from SSA, we ask that you contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7p.m., Monday through Friday, to verify its legitimacy. (TTY number at 1-800-325-0778).
      We hope this is helpful to you.

  23. It would be very nice if you could get me a notification every time someone registers/checks on my Social Security number, especially if its trying to be used for a job. I’m 82 years old and unemployable, so no one should use my number on an application for anything. Please consider doing this. Thank you.

  24. My husband received a call from 443-943-3097 stating that they were from social security and there was fraudulent activity and request we call them back said that our bank accounts were frozen, etc. called them back and said never to call us again and we were reporting them to social security. They called at 1:00 est and 7:00 pm.

  25. I Anthony hermo snn XXX-XX-XXXX is reporting a fraud by the irs stating that I have to pay medicare cost out of my medicare part b please look into and write to me to resolve the matters

    • Hello Anthony. Unfortunately, and because of security reasons we do not have access to personal records in this blog. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week.
      Please be cautious about posting personal information on social media channels. Thanks!

  26. I have now received three phone calls from a recording stating my Social Security number has been Suspended. These are the phone numbers that have shown up on my cell phone:201-829-3078 & 210-591-2871. I did call the 210-591-2871 number back yesterday just to see what the person had to say. A man with an East Indian accent answers and asks me how long ago I received the message, then asks my name and process to ask if my middle name was Lee. I said yes and then he asks if I was given a case number. I said no, so he asks me for the last four numbers on my Social Security card, I told him to tell me those numbers and he tells me I need to give them to him. I told him to screw himself and hung up.

    • Hello Traci. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778).
      Citizens may -also- report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.Thanks!

  27. This scam recently happened to me but I got the phone number and call them back the phone number was 17742131789. When I confronted the person on the other line disconnected immediately but called back two hours later .I began to think it was real,until I asked the street and office number.They disconnected again.they call themselves “officers”.

  28. Hi, I don’t really know if this is the right place to such question but I will ask anyway. Well, my wife got a call from (800) 772-1213 saying that her SSN will be suspended. The caller asked for personal information such as name and last 4 digits from the SSN. Then she gave. He tried asking for more information, but I got the phone and they disconnected the call. My question is, what they can do with that information, and what should we do? Do we have to replace the SSN for a new one? We are both foreigner, so we are a bit lost.

  29. I received one of these calls today staying that my card “has been suspended for suspicion of illegal activity,” and that I should contact a provided phone number immediately to resolve the issue. The phone number provided was 410-489-1218.

    • Hello Elizabeth, Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

    • Michael, thank you for checking in with us. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.

      If you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  30. Dear IG SSA,

    1st I wanted to complement Ms. Hoffman in your Charlottesville, Va office. She was very professional.

    We called because my wife and I received a call from what was electronic voice from phone # 833-357-5092 that was threatening us. I call the SSA office to report the issue and inquire about scams.

    We are also both retired US Navy and we have gotten these kinds of call before from IRS threatening us only to realize they were scams.

    In any event we are being more aware of scams and making sure the IG knows.

    Again, I appreciate how professional Ms. Hoffman is and appreciate the SSA keeping tabs.

    Respectfully,

    • Hello Nathan. We’re pleased we can help. Our employees are committed to providing the public with the best service possible.
      We promise to pass your note along to our colleague. Thanks!

  31. A caller from Hingham, MA (781) 836-4596 called my wife and stated that her Social Security number is being used for illegal activities. I called them back but did not give them any info. Is this a scam?

    • Byron, thank you for checking in with us. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.

      If you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  32. Call came from Frostburg, MD 240-284-9833 today. Said my SS account showed signs of fraudulent activity so account was suspended and I wouldn’t be getting my check. If I didn’t call this number and attend to this matter a warrant would be issued for my arrest. Of course I didn’t call. I will report it Monday. Just thought people might want to beware of place and phone number.

  33. I received ph call from person and shows on caller ID on cell ph that ph came from SSA.there is discrepancy on my record..can you tell me your name and last four digit of SSN.after short time on fr Nov 23 .callback he gave me reference number his name and id.# he asked to me varification my full name and SSN .and he hung up.so I like to report

  34. I received an email asking if I had received my new, updated medicare card. I have not. I believe you have my correct address as I get a social security check every month.. I tried calling the number 1-800-MEDICARE that was given. I got replies that said it was not a workin g number, I got a free medic alert alert pe pendant; weird stuff; I am dialing 1-800-633-4273. I do not know what else t o do.

    • Hello Marie. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
      Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!

  35. Just got a Social Security scam exactly as u describe with threat of loosing benefits. The phone # showed up as 443-356-6495. We are both disabled, 70 and 83 years old and we get at least 2 to 6 spam calls a day.. if anything can help catch these people, let me know. Thanks, Nila

  36. Received a call on Sat. Dec.8,2018 wanting info.,telling me my SS was being discontinued.Wanted me to talk to someone to give them info.Hung up on them.

  37. I just now received a robo phone call from the above number 800-772-1213. how can they use the SS dept’s authentic number and it still be bogus? I hung up

  38. Was contacted by someone saying they were social security people and my ss number had been compromised they wanted my ss number and they would take care of it they wanted me to call this number2147174868

  39. I received a telephone call saying he was from S.S. (a recording actually) and it had your telephone number(1-800-772-1213) saying I had multiple lawsuits against my S.S. number. I hung up!! I don’t believe you make telephone calls,,,

  40. This is my second attempt at creating my own social security account and still it suspends my information and locks me out for no explained reason. Then my only option is to contact your local office by phone which I’ve had a stressful time waiting to get through to one of your workers from the contact number listed. It just seems a little much to go through to get in contact with someone and your only office is about 45 minutes from my home a
    with no transportation. As well as finding direction on how or where to receive the information connected to my QR code and G code

  41. I received a phone call from a person claiming to be from an enforcement division of the Social Security department. He knew my name, date of birth and home address. He claimed I have committed fraud and that I would be arrested within 48 hours if I did not cooperate with him. He wanted my social security number in order for me to find out the charges. The phone number he gave was 202-738-1699. He said he was located in Texas but the caller Id indicated Washington, dc.

  42. I received a text and it claimed that my benefits were being cancelled. I believe that this was a fraudulent call attempting to get information. When I asked the person that called for their phone number and employee number they hung up. I want to be sure that all is OK with my SS Account and would like conformation that there are no problems. Thanks in advance Ken USMCRet

  43. I received a call on January 11th threatening that we will no longer receive Social Security benefits for my son who has autism. Said she was going to terminate our policy. She was very rude and at the end of the call hung up which is not usually the way we’ve been talked to by the SSA Herod I am worried since my son is moving and will be on his own and if they cut him off will be in trouble with debt and benefits. But do I do about this. Please call myself Gail Dobkin at 605-569-2328 or a my husband Daniel Isaac Dobkin at 6:05 569 114 6 we are the Guardians and have guardianship over our son Daniel David Dobkin hello. Please let us know what we should do. Every phone number that they called from was disconnected the following day. I am worried as my son is moving in 3 weeks to another state and will not be able to receive his benefits due to these calls. Please contact my husband Daniel or myself kale at the numbers I have given. Thank you so much for your attention to this matter as this is very imperative at this time to have information on this

  44. Your system has a glitch in it when the first is a holiday and the payments are made on Friday the 28th. Payment posted is counted as part of December money as a resource in January and can get some one denied even though payment already made. I’m cut off after more than 20 years being listed as over 2,000 on January 1, 2019 by counting my January payment as left over from December 2018. It was decided by system on the 4th yet it did not check to see what was spent on first through fourth like rent utilities food etc. greatly reducing the number to within limit. Out broke cut off lost Medicaid sick 61 many disabilities long term including heart and seizure issues now strained to limit. I’d go to hospital but no insurance they would not take me as patient. Don’t you allow for medical transportation and burial funds. I ok in limits even with money saved for final and medical transport but not if current payment counted as resource the second I get it. It’s a system error. But it kicked in on the 4th. Why?

  45. I have just received 2 phone calls from “David” at the SSA.
    He claimed I would need to be at the local SSA office by two thirty today with two IDs. Or he could help me over the phone. This was to be sure I would receive my monthly check. I declined, told him I thought it was a scam, and hung up. I presume I did the right thing.

  46. I recvd a phone call from supposedly the ssa. When I called back but refused to verify any info the person started to insult me asking for my bra size. I informed him that I would be reporting the number. Here is the number (202) 470-2441.

  47. I have received about 8 phone calls today from this Number, 410-441-5161. Claiming that my social security number has been compromised and that they are going to shut it down. Is there anyway to stop this? It’s becoming very irritating. Thank you.

  48. I got a call on my cell # 3 times each time a new # 800-772-5664, 800-772-7176 and 800-772-9120. Each time it said my SS # had been comprimised and that my benifits would be suspended until I spoke with someone. and to press 1 to talk to a representative. The first 2 x I just blocked the #. the 3rd time I dialed 1. the person on the line wanted my name. I have him a fake name. He then said I have “pulled up your file” and asked for my address. I asked what office he was calling from, he said the Social Security office and he would give me his name and badge #. It was Andrew Dye Badge # 417J2741 and the address of the office is 1122 1st St. Los Angeles. He then asked again for my address. I told him this line is recorded and that he was really good at this, I was calling Social Security to verify. He hung up on me

  49. I called to report fraudulant phone calls. the numbers you gave above are for reporting fraudulent use of SS # there is no option to report these phone calls.

  50. I have been receiving calls saying there is legal action on my ssn. They ask for my ssn, and I said you called me, but they insisted I give them my number. Of course I said no and they hung up. Now I am getting calls from a different number with the same message. Numbers from: 1-650-480-6021 and 1-415-671-4713. Both from the San Francisco area.

  51. Received a call from alleged SSA …… an automated recording states the person’s Social Security number (SSN) “has been suspended for suspicion of illegal activity,” and the person should contact a provided phone number immediately to resolve the issue. The call concludes by stating if the person does not contact the provided phone number, the person’s assets will be frozen until the alleged issue is resolved.
    CALL NUMBER: 928-793-4377 LOCATION: GLOBE, AZ
    When I returned the call I asked the nature of the call. I was told they could not give me that information until I provided my SS number and date of birth. When I refused, I asked for a supervisor. I gave him my last four digits and he responded there were too many with that number, therefore I needed to provide the entire number. I refused and told him to contact me in writing. I then hung up the phone.

  52. I have received two calls today from someone who says I need to talk to SS right away. I have not had any issues
    with SS that I am aware of. Their number is
    1-218 214-7497 from Bemidji , MN. I will not return
    that call and the voice was of a woman and she sounded
    very suspicious – I also would think that SS would be
    using 800 numbers.

  53. I have received several calls demanding a call back to a phone number from the Chicago area, 312. Stating that there is fraudulent activity on my Social Security number.. would I be receiving a phone call for something like that? I have not responded to the call, should I return the call to find out?

  54. Someone from the area code 903 called saying the were from Socisl security saying there was fraudulent use on my account. This is the 3rd time this has happened.

  55. I received a voice message on my cell phone stating my SS card had been suspended due to unusual activity and to press 1 on my phone. The phone number 1-800-772-6362 was identified before the caller started t speak. I did not do anything but hang up but in calling the SS number, the recorded message stated a fraudulent calls are being made to the public and if receiving one, to report it to this office. .

  56. My late mother’s phone number just received a robo call warning that the SSA was terminating her “Social” account because of suspected fraud. “She” was instructed to call the following phone number: 682/804-7016. My mother, who died in December 2017, lived in Fairfax, Virginia.

  57. This morning I received a call from 800-777-2663 saying this is the office of social security. There is some information about my social security and if I don’t call it will forever be removed. Press #1 to talk to SS officer.
    I did not call because I know better.

  58. I have been scammed by a caller posing as a director of an office with Publishers Clearing House. The “director” told me that I had just won $1,500,000 plus a car. He needed my private bank account numbers, Social Security number,
    Phone numbers, possible deposit banks for deposit on the PCH winning. I was told that everything would be kept from others.
    After visiting our bank the next morning, the scammer started harassing our home with calls with phony numbers. If you need extra information, please contact me by email.

    • Hi David, thank you for letting us know. If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  59. I received a call this A.M. (02/21/19) stating that someone in Texas was using my SSnumber fraudulently.
    I suspect this may be spam call in an attempt to obtain my SSN. The phone number that the caller left was 210-469-8113. The caller stated they worked for Social Security, however the number left appears to be a Jersey City, NJ. number

    • Hi Ron, thank you for letting us know. If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  60. I am receiving auto calls about fraudulent activity on my social sec no. Caller says they are officer Kelley, legal action to be taken against me. I have freeze on my number due to info being stolen last year on tax day, info taken from our mailbox. calling from 559 884 5275

  61. I received a call on my cellular phone from someone saying they were from the SSI office and that I must call immediately since this was an important matter. The number appearing on my phone is 407 337-0510 and the recording said to call this number.
    My e-mail address is verdadj@embarqmail.com
    Thank you for checking into this matter

    • Hi, Vera. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.

  62. Sir: I have been receiving calls lately from people saying they are calling from the Office of Social Security. All the numbers have been from out of state. I have called Life Lock and informed them. Which they greatly appreciated. These people said my SIS # is being used in Texas. Here are the following numbers, 315-201-0444 and 325-480-4510. Both these numbers have called several times

    • Hi, Peggy. Thanks for letting us know. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  63. I received a call today saying I had criminal activity associated with my Social Security number, illegal drug trafficking, in Texas, with a fine up to $89,000, and 9 years in jail. He had my name, address, and wanted me to give him my SS number. I told him I I didn’t feel comfortable giving it over the phone, and told him he could send the police to come arrest me, then hung up.
    The number was listed as 281 899 0417, he said he was Agent William James.

  64. I received 2 phone calls on the same day. The phone number that showed up on my phone “Social Security” from Silver City, New Mexico. I didn’t listen to the whole conversation because I was afraid to stay on the phone for any length of time with this man who tried very hard to sound American but he definitely had a middle eastern accent.
    The phone number was *** – ** – ***.

    • Thanks for letting us know, Rita. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  65. I received a phone call from someone saying they were with S.S.legal department and I had something that I was being checked out for on my check.I’m sending you the ph.no.they called me on1-832-706-3948 if it helps Thanks for listening to me.Linda

  66. I received a call from a guy at around 12:44 pm today (Mar.1, 2019) from this number:1-866-404-5289 who claimed to be from SSA telling me that somebody is using my name for several cases which are questionable & not SSA will send me a replacement card so he asked for my complete name & address which I unconsciously gave him but when I told him that since I never entertain telephone calls of this nature, I told him to send a letter at my address so that I have written basis to contact SSA but the guy immediately cut off the call. I am reporting this to you because I am worried that my name will be used by this guy for illegal purposes. Thank you.

    • Thanks for checking in with us, Eleen. Keep in mind we do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. If you suspect identity theft, you should go to http://www.idtheft.gov and report the theft to the Federal Trade Commission or call 1-877-IDTHEFT (1-877-438-4338). We hope this helps!

  67. I’ve been contacted twice recently saying that they were an “officer” and my SS number has been compromised. I will call during business hours to verify. The number that contacted me was from Frenchtown New Jersey
    908-628-0691

  68. I got a call from a 866-404-5589 claiming their from social security I assumed it was a fraud saying they were going to arrest me and take legal action. Just wanted to report this if anyone had a call from this number

    • Thanks for letting us know, Trinda. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  69. some one from your office called saying my number is a fake they left th is number 1-415-612-1580 please let me know i belive this person is not with youyr office

    • Hi, Angela. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  70. I received seven recorded phone calls within three hours saying, “This call is from the Dept. of SSA. We just suspended your SSA account because we found some suspicious activity. Dial 1,”
    The calls came from three phone numbers: 866-404-7389, 866-604-8329, and 866-404-8432.. Hopefully these were a scam and not true!!!

    • Hi, Marlene. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  71. I have received several calls today from someone saying they are the SSA. He said my sis # is now frozen because of suspicious activity. The number is 1-866-404-2490 and 1-866-404-6949 and 6945 and more. I have been called 9 times in 5 hours. I did not press 1 like it said to do.

    • Hi Pamela: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  72. I am receiving 8 to 10 call from different state numbers a day claiming fraudulent actions against my number and legal actions to come. I am not responding to these calls but how do I know everything is ok with my card?

    • Hi Connie. If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  73. We are being harrassed by phone, many times a day by a scammer. They tell us theres been illegal use of my social security number and they need me to call to verify so an arrest warrant can be issued. Is this real or a scam?

    • Thanks for checking in with us, Deborah. Keep in mind we do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  74. received a recorded call from soc sec admin # 1-866-563-9310 tell me that I owe ss money and that I will be procecuted under federal law if I do not reply. This is the second time they have called. I do not reply. I just hang up. It comes up as soc sec admin on my cell caller ID.

    • Thanks for letting us know, Deborah. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  75. 2 different days I received threats that SSA was suspending my SS#. The phone numbers are:1 866 404 1866 and 1 866 964 6229. I called the last # back and it said the call was from the Alpasso Downtown office of SSA. “We just suspended your social security number please press 1 for more information”

  76. I got a call like described above.

    Caller was asking for my S.S.# and said they were

    saying Iam guilty of fraud..concerning my reirement S.S.

    NUMBER WAS 631-635-8821

    • Thanks for checking in with us, Sheila. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. You can find additional information here. We hope this helps.

  77. I have received many calls saying the are from Medicare and I need to change my plan……every time seems to be a different number and you cant call them back I tried. I told them I was going to see what I could do to report them and the calls got worse. Different area codes and different numbers. I have some of the numbers saved on my phone.. After I told them that I really got toalit of calls one said my so number had been compromised and my number was frozen. Thanks for any help you can give me. Sincerely kim Reaney

  78. had two messages on my phone stating that my SSN had been suspended.
    those numbers are:888 810 5126 and 888 810 5100.

  79. Tried calling the number to report a possible scam. Got lost in your automated answering service. I received a call twice today from a Vermont number 802-693-0173 but did not answer. I returned the call and a person with a strong Hispanic accent told me there was suspicious activity with my SSN. he asked a few questions then wanted to know my SSN and DOB. I refused and he said he would mail the info.

  80. I’m confused. I got a phone call from a man saying he is from Social Security. He says there is a problem with my SS# and I need to straighten in out.
    His name was Bill Winston and phone # 469-733-0478.
    I just can’t sit at my computer and read all this because of my Rheumatoid Arthritis.
    Please email me back at shawnpalm123@gmail.com

  81. Had a call about social security fraudulent activity on my s.s. Account wanted me to call 410 213 5085
    Didn’t call!

  82. I RECEIVED A PHONE CALL ON 4/15/2019 FROM 201-124-1248. I WAS TOLD THAT I HAD COMMITTED AN ACT THAT WOULD SUSPEND MY SS BENEFITS . I LISTENED TO THE WHOLE MESSAGE, I DID NOT HANG UP BECAUSE AS A RETIRED SS ADMINISTRATOR I KNEW THIS SHOULD BE REPORTED
    GEORGE J. KELLY 4349737255

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