SSA Talks: Commissioner O’Malley’s Top Priorities
Reading Time: 1 MinuteLast Updated: April 18, 2024
Commissioner Martin O’Malley joined SSA Talks to discuss his top priorities. Since being sworn in on December 20, 2023, Commissioner O’Malley has been focused on the most pressing issues facing the agency and three top priorities: 1) Reduce call wait times, 2) Issue faster disability decisions, 3) Resolve inequities in overpayments and underpayments.
In this 18-minute episode, Commissioner O’Malley discusses these challenges – and a path to improve customer service. He also explains how his new SecurityStat initiative drives data-driven decision making and change at a more rapid pace.
The episode is accompanied by a fact sheet and transcript.
Listen to the episode on our SSA Talks page and subscribe to receive alerts about future episodes. For more information and news about Social Security, check out our Communications Corner.
We are also pleased to announce that Commissioner O’Malley is now on social media. You can follow @OMalleySSA on X for latest updates from the Commissioner.
Please share this with your friends, family, and colleagues – and post it on social media.
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Tags: Commissioner, General Information, social security, SSA
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Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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Alice T.
I lost my ssi without warning.
I can no longer live a balanced life or afford an mri to prove my disability which is hearing loss. I was also charged overpayment with no notice. I never earned over the SSA amount and when I could work, I reported it
I am poor now at 78 years old with no warning. I live off of under 450 dollars
S.S.
Hi Alice, thank you for using our blog. For security reasons, we do not have access to personal information in this venue. It may be best for you to visit your local Social Security office to discuss your SSI payments. You’ll find more details in our publication, What You Need to Know When You Get Supplemental Security Income. Hope this helps!