General

Martin J. O’Malley Sworn in as Commissioner of Social Security Administration

December 20, 2023 • By

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Last Updated: December 20, 2023

Social Security Administration LogoMartin J. O’Malley was sworn in today by Senator Ben Cardin as Commissioner of Social Security to a term that expires on January 19, 2025.

Commissioner O’Malley expressed his gratitude for being chosen to lead the Social Security Administration. “I am honored for the opportunity of a lifetime to lead Social Security’s outstanding public servants forward, together, in such an important mission to help the agency to deliver critical services to the American people,” said Commissioner O’Malley. “Social Security is the most far-reaching and important act of social and economic justice that the people of the United States have ever enacted. For tens of millions of Americans across our country, Social Security is the difference between living with dignity or living in poverty.”

A lifelong public servant, Commissioner O’Malley brings a vast amount of experience to the position. He served as Governor of Maryland from 2007 to 2015, following two terms as Mayor of the City of Baltimore. Prior to being elected Mayor, he served as a member of the Baltimore City Council from 1991 to 1999 and Assistant States Attorney for the City of Baltimore before that.

Commissioner O’Malley is a pioneer in using performance-management and customer service technologies in government and has written extensively about how to govern for better results in the Information Age by measuring the outputs of government on a real-time basis.

As Commissioner, Mr. O’Malley will be responsible for administering the Social Security retirement, disability, and survivors insurance programs that pay over 1.4 trillion dollars annually in benefits to more than 66 million beneficiaries, as well as the Supplemental Security Income program that provides cash assistance to approximately 7.5 million people with limited income and resources. The agency has a workforce of about 61,000 employees and 1,500 facilities across the country and around the world.

Since 2016, Commissioner O’Malley has lectured on public administration at numerous universities and institutions, including the University of Maryland, Harvard University, Georgetown University, and Boston College School of Law.

Commissioner O’Malley graduated from Catholic University in Washington, D.C., in 1985, and earned his law degree from the University of Maryland School of Law in 1988.  He and his wife of over 30 years, Judge Katie Curran O’Malley, have four children, Grace, Tara, William, and Jack.

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  1. Felicia F.

    I’m in the process of reaching out to Mr. O’Malley to advise of the treatment my daughter and I have received from the social security office as well as calling the 800 number for almost 2 months shy of a year. We’ve been hung up on repeatedly and have not received any results in almost a year for my daughters disability check we haven’t received a dime, and we keep being put on hold and haven’t received any funds. When we do get the chance too speak to someone where repeatedly being told they are so backed up that it’s going to take six months or longer before anybody is assigned to my daughters case and it’s been well over six months almost a with results. I’m left to pay for her medical bills her medicine she sees two doctors, her psychiatrist as well as her medical doctor. She was receiving the disability and then it just stopped for no reason we’ve sent all documentation showing that she is still up on the doctors care for both doctors, and they still have not received any checks in almost a year and will be told they’re backed up. She doesn’t have a caseworker assigned to her case and we’re left to just wait so I’m going to explain to Mr. O’Malley every phone call that we received because I’ve kept everything every note every conversation to let him know exactly what we’ve been through and what I’ve been going through with my daughters situation. I have never seen anything like this from Social Security where you haven’t received any funds in a year and your left to pay out-of-pocket yourself for everything and I’m a single parent left to care for my daughter on my own her father passed away.

    Reply
    • Stacy W.

      We’re sorry to hear about your experience, Felicia. For your security, we do not have access to private information in this venue. We encourage you to continue to work with your local Social Security office. You can ask to speak with a supervisor during your next call or visit. Or you can call us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m. You can also submit feedback by visiting our How can we help? webpage. From there, select the “Email Us” link. This will take you to the “Email Our Support Team” form where you can submit a compliment, complaint, or suggestion. We hope this is resolved soon.

      Reply
  2. Barbara M.

    I am having issues regarding my social security benefit and I have received numerous misinformation. I need someone to help me. I have spent numerous hours on the phone and visits to social security since Oct 2023 and no one has given me any correct information.

    Reply
    • Sue

      We’re sorry to hear about your experience, Barbara. For your security, we do not have access to private information in this venue. We encourage you to continue to work with your local Social Security office. You can ask to speak with a supervisor during your next call or visit. Or you can call us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m. If you disagree with a decision we’ve made and wish to appeal, visit our Appeals webpage. You can also submit feedback by visiting our How can we help? webpage. From there, select the “Email Us” link. This will take you to the “Email Our Support Team” form where you can submit a compliment, complaint, or suggestion. We hope this is resolved soon.

      Reply
  3. Olga R.

    How much longer untill they make changes at the chula vista office. The wait time is ridiculous let alone the time you have to wait for your number to be called. In less than a year i had to visit the office for documentation and appointments. I was turned away more than a few times after waiting outside in line for over four hours. Please make changes!

    Reply
    • Sue

      We’re sorry to hear about your experiences, Olga. We have forwarded your comments to our colleagues in California. In the future, the most convenient way to do business with us is to visit our website to get information and use our online services. You can also call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., or your local office. Wait times to speak to a representative are typically shorter Wednesdays through Fridays or later in the day. We hope this helps.

      Reply

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