General

Martin J. O’Malley Sworn in as Commissioner of Social Security Administration

December 20, 2023 • By

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Last Updated: December 20, 2023

Social Security Administration LogoMartin J. O’Malley was sworn in today by Senator Ben Cardin as Commissioner of Social Security to a term that expires on January 19, 2025.

Commissioner O’Malley expressed his gratitude for being chosen to lead the Social Security Administration. “I am honored for the opportunity of a lifetime to lead Social Security’s outstanding public servants forward, together, in such an important mission to help the agency to deliver critical services to the American people,” said Commissioner O’Malley. “Social Security is the most far-reaching and important act of social and economic justice that the people of the United States have ever enacted. For tens of millions of Americans across our country, Social Security is the difference between living with dignity or living in poverty.”

A lifelong public servant, Commissioner O’Malley brings a vast amount of experience to the position. He served as Governor of Maryland from 2007 to 2015, following two terms as Mayor of the City of Baltimore. Prior to being elected Mayor, he served as a member of the Baltimore City Council from 1991 to 1999 and Assistant States Attorney for the City of Baltimore before that.

Commissioner O’Malley is a pioneer in using performance-management and customer service technologies in government and has written extensively about how to govern for better results in the Information Age by measuring the outputs of government on a real-time basis.

As Commissioner, Mr. O’Malley will be responsible for administering the Social Security retirement, disability, and survivors insurance programs that pay over 1.4 trillion dollars annually in benefits to more than 66 million beneficiaries, as well as the Supplemental Security Income program that provides cash assistance to approximately 7.5 million people with limited income and resources. The agency has a workforce of about 61,000 employees and 1,500 facilities across the country and around the world.

Since 2016, Commissioner O’Malley has lectured on public administration at numerous universities and institutions, including the University of Maryland, Harvard University, Georgetown University, and Boston College School of Law.

Commissioner O’Malley graduated from Catholic University in Washington, D.C., in 1985, and earned his law degree from the University of Maryland School of Law in 1988.  He and his wife of over 30 years, Judge Katie Curran O’Malley, have four children, Grace, Tara, William, and Jack.

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  1. Martha P.

    I have done everything that was required for my Social Security Benefits for Medicare because I am going to be turning 65. Instead of applying 30 days before my birthdate I had applied close to 90 days before my birthday. Now that I am quickly coming to turning 65, I still have not heard anything from my Social Security application online. I went to the San Francisco office and they sent a message to Mark Richards(agent assigned to the case) telling him about my situation. Apparently they saw that the application is still in the computer and had not been opened.

    As the days go on , I have not heard any response or any type of notification from Social Security. I had made two phone calls to the nearest Social Security office that explained to me that a message was sent and that everything appeared complete on the application. The main reason I am concerned is because I am going to be dropped from my medical insurance if I do not meet the deadline of my birthdate to provide Medicare cover.

    I am now getting desperate and frustrated. I do not understand why is taking so long to process my application. If something is missing or wrong please communicate, let me know. Don’t keep me in limbo. I’m desperate, frustrated because I only have one more week before I turn 65.

    • S.S.

      We’re sorry to hear about your experience, Martha. For your security, we do not have access to private information in this venue. We encourage you to continue to work with your local Social Security office. You can ask to speak with a supervisor during your next call or visit. Or you can call us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m. You can also submit feedback by visiting our How can we help? webpage. From there, select the “Email Us” link. This will take you to the “Email Our Support Team” form where you can submit a compliment, complaint, or suggestion. In the meanwhile, we have forwarded your comments to our colleagues in the San Francisco region. We hope this is resolved soon.

  2. M. I.

    Why are you blocking cestui que trust’s money from actual beneficiaries? When a beneficiary is applying for social security this is considered a trust action and yall become the fiduciary in the transaction!!
    In a cestui qui trust action and yall being the fiduciary in this type of transaction you are legally obligated to do what is in the best interest of the beneficiary!! You know the social security applicants of this country!!

  3. Maricel C.

    My wife and I are eligible for Medicare I was able to accomplish the enrollment and received my insurance May 1, 2024, through the online Social Security Administration system, however my wife couldn’t enroll because she didn’t have enough credits to enroll online. My wife went to the Social Security Administration office in Houston Texas.
    My wife waited 3 hours to talk to a representative and was told she need to get an appointment for someone from Social Security Administration office in Houston Texas to contact her. My wife received the appointment on April 17, 2024. The appointment was scheduled for June 3, 2024 at 11:06 AM.
    My wife received a text reminder message on Friday May 31, 2024, and another text message on June 3, 2024, at 09:30 and another reminder text message June 3, 2024, at 10:36. My wife hasn’t received a call and it’s 15:08. My wife called the customer service agent at 12:30 and the person made numerous attempts to get a hold of someone from Houston Texas Social Security Administration Office. The customer service agent informed my wife that she couldn’t get a hold of anyone in the Houston Texas Social Security Administration office. The only thing she could do was to reschedule the appointment for July 16, 2024.
    We need some assistance to resolve this issue due to my wife is without insurance until this is resolved.
    Tony & Maricel Caillouette

    • S.S.

      We’re sorry to hear about your wife’s experience, Maricel. For your security, we do not have access to private information in this venue. We encourage you and your wife to continue to work with your local Social Security office. she can ask to speak with a supervisor during her next call or visit. Or she can call us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m. You can also submit feedback by visiting our How can we help? webpage. From there, select the “Email Us” link. This will take you to the “Email Our Support Team” form where you can submit a complaint, compliment, or suggestion. We hope this is resolved soon.

      • Tony

        Thank you for your reply, however after sending over an hour on the phone and no one picked up the phone. Suggestion, if the website was updated to allow for feedback and apply for medicare insurance under the spouse who don’t have enough credits that would reduce the waiting time and free up resources to the local SSN offices.
        Regards,
        Tony

  4. Karen m.

    Please help my husband died last July and someone returned the July payment which was for June when he was still alive back to social security I am still trying to get that money we were married and got devoured but we’re together for 57 years I was on his will and was to pay for his burial they said I was not entitled to money since we were not married but that was his money he earned and I had our daughter try for that money and we still have not heard a word one more month and it will be a year he had me executive and I needed that money to bury him it’s not right that money went back to ss I can’t seem to get help from any one

    • S.S.

      We’re sorry for your loss, Karen. It sounds like there may be an underpayment payable on his record. If so, we will pay it to a family member or legal representative of the estate. To learn how to file a claim and to find the downloadable form, visit our webpage: Claim For Amounts Due In The Case Of Deceased Beneficiary. You’ll find the mailing address and phone number of your local office using the Social Security Office Locator. Please be aware that our call volume and wait times are greater than normal. We hope this information helps.

  5. Ruth H.

    I have exhausted all my resources and completed every form. May I please speak to one about reconsideration for recalculating my premium due to Irma increased two years ago.

    • S.S.

      We’re sorry to hear about your experience, Ruth. For your security, we do not have access to private information in this venue. We encourage you to continue to work with your local Social Security office. You can ask to speak with a supervisor during your next call or visit. Or you can call us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m. We hope this is resolved soon.

  6. Gary

    Hello, I was receiving benefits and on Jan they expired, so I didn’t receive my Feb due to them not having my current address. So I went to local agency and filled out the documents needed to show I have stage 4 skull cancer and it’s still growing to this date even thru chemo and radiation. They told me it’d take 2 weeks to turn my benefits back on. I’m now 4 months behind on my ssi pay and I’m close to evection at my apartment because of it. My landlord has been nice and understanding with my current medical status but it was told 2 weeks and I’d have it back and it’s been 4 months today as I received it on 4th Wednesday of the month. Can you help cause when I call my local office every week it says still pending. When I was told 2 weeks back in February. Thank you

    • S.S.

      We’re sorry to hear about your experience, Gary. For your security, we do not have access to private information in this venue. We encourage you to continue to work with your local Social Security office. You can ask to speak with a supervisor during your next call or visit. Or you can call us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m. You can also submit feedback by visiting our How can we help? webpage. From there, select the “Email Us” link. This will take you to the “Email Our Support Team” form where you can submit a compliment, complaint, or suggestion. We hope this is resolved soon.

  7. Sandrareed B.

    Martin o’Mally, during Covid SSA to ok back pay of 63k to pay an overpayment for years in which my benefits had terminated, although OIG had stated not to take benefits during covid Visalia Office did so, in 2021 my benefits were reinstated no back pay, and in 2/2024 they stopped my benefits and I received an overpayment of 151,000.00! Local office wont even speak to me or call my number when I go in person! Please help me! How can I even pay back without benefits and with a visible physical disability as I had a prosthetic knee surgery on 7/2022. Please help me

    • S.S.

      Thanks for reading our blog and for your question, Sandrareed. Each person’s situation is unique, and the agency handles overpayments on a case-by-case basis. We encourage you to contact your local Social Security office. You can ask to speak with a supervisor during your next call or visit. Or you can call us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m. For more information about the overpayment process, check out our Frequently Asked Questions. We hope this helps.

  8. Patricia R.

    We have tried for 2 years to get a replacement card for my nephew. He has none of the qualifying requirement documents. The local office refused because he had no ID card. He can’t get one without a social security card. Which means he’s stuck. We’ve spent over $500 and gotten nowhere. Is there any possible way to get a replacement card with only a birth certificate? We have the number, but not the card.

    • Patricia R.

      I wrote the problem in previous message. We really need him to be able to get a new card. He can do nothing without his social security card and ID card. He will have drastic problems if his dad dies before he can get them. He has no way of proving his identity at this time. He has NONE of required documents.

    • S.S.

      Hi, Patricia. Thanks for reading our blog and for your question. If your nephew does not have identification, we may be able to use other documents to verify his identity so he can get a replacement Social Security card. For a list of acceptable documents, check out our fact sheet or webpage. Your nephew can begin the application online. He may get the option to self-schedule an appointment at a local Social Security office or card center to show his documents and complete the application process. For more information, visit our Frequently Asked Questions. We hope this helps.

      • Patricia R.

        Thank you so much for your response. Unfortunately, we did go online and get some forms , filled them out and went to the local social security office. The problem was he did not have any of the acceptable papers – military ID, student ID, doctor’s ID, W-2, tax returns and all the rest of the qualifying papers they would accept. His only job was around 2000 when he worked a few months at a movie theater. As I stated before, he has no proof of existence other than his birth certificate. I am having trouble understanding why, if he has the number, it is such a hassle to get a new card. Thank you for any help you can give us.

        • Patricia R.

          Can I have any assistance?

  9. Natalie f.

    I have been trying to get my check I was in the hospital in ICU all of my organs were shutting down and I wasn’t able to submit paperwork on time how ever they have them now and I need my money I have bills that are behind and this is the only money I receive I’m asking for emergency money so if someone can help me I’m trying to reach Martin O Mallory i can’t get any help

    • S.D.

      We’re sorry to hear about your situation, Natalie. For your security, we do not have access to private information in this venue. We encourage you to continue to work with your local Social Security office. You can ask to speak with a supervisor during your next call or visit. You can also submit feedback by visiting our How can we help? webpage. From there, select the “Email Us” link. This will take you to the “Email Our Support Team” form where you can submit a complaint, compliment, or suggestion. We hope this is resolved soon.

Comments are closed.