Social Security’s Many Online Services
Reading Time: 2 MinutesLast Updated: November 2, 2023
There’s probably been a time in your life when you’ve wondered, “Can I do this online instead of visiting a Social Security office?” The answer is more than likely yes, and you can find more information about our online services on our website. Online, you can apply for retirement and disability benefits, appeal a decision, and do much more.
We’ve organized our Online Services webpage into four popular categories for easy navigation:
- Review Your Information. You can access your secure, personal information and earnings history to make sure everything is correct.
- Apply for Benefits. You can apply for retirement, disability, and Medicare benefits without having to visit a local Social Security office.
- Manage Your Account. You can change your direct deposit information and your address, if you are receiving benefits, online.
- Find Help and Answers. You can find answers to your most frequently asked questions, as well as links to publications and other informational websites.
You can also access personalized information with your personal my Social Security account. This is a useful resource even if you are not receiving benefits. You can:
- Request a replacement Social Security number or Medicare card.
- Get personalized retirement benefit estimates.
- Get estimates for spouse’s benefits.
- Print proof that you do not receive benefits.
- Check your application or appeal status.
- Read your Social Security Statement.
If you are receiving benefits, you can:
- Request a replacement Social Security number or Medicare card.
- Set up or change direct deposit.
- Print a Social Security 1099 (SSA-1099) form.
- Opt out of mailed notices for those available online.
- Print a benefit verification letter.
- Change your address.
Please let your family and friends know they can do much of their business with us online.
Did you find this Information helpful?
Tags: my Social Security, my Social Security account, online services
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Darlynda Bogle, Assistant Deputy Commissioner
Darlynda Bogle, Assistant Deputy Commissioner
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Lydia G.
I would like to apply for SSI, how do I do that
V.V.
Hi Lydia, thanks for using our blog to ask your question. Check out or Supplemental Security Income (SSI) web page which provides details on how to apply for SSI based on the type of application. We hope this helps!
Kourtney S.
People working in this office are HORRIBLE. I have called the office MANY MANY times, leaving many messages, looking for Erin, the women who processed my application for my daughters name change on her card. It was sent to the wrong address due to a mistake on my part as I was living in a hotel while she was in the hospital and I relocated to a cheaper hotel, never changing the address on the original application. I have NEVER received a callback. I need to know if I need to fill out a new application, do I need her medical records, is her name changed in the system, among other things. I called to speak to a supervisor and the man that answered was the rudest person I have EVER spoken to. He REFUSED to let me speak with a supervisor. He told he me that he never would have processed my app because I didn’t have my daughters medical record with the app however I was told from someone at that very office, only a license and her birth certificate was necessary to get her last name changed. When I tried to ask him for more info about it, he cut me off and transferred me to Erins voicemail once again. I have no way of knowing if her name was ever even changed. I don’t know what’s going on at all and no one will tell me. The man also hung up point blank on my mother when she tried to get answers. He should be fired. I’ve never been so frustrated and I don’t know what makes them think they can just treat people or ignore them the way they do with something so important! What can I do?
V.V.
Hi Kourtney, thanks for using our blog. We are sorry to hear about your experience. Please continue to work with your local Social Security office. Look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information.
You can submit feedback by visiting our Contact Social Security page. Once there, select the “Email Us” link. This will take you to the “Email A Question to our Support Team” form, where you can complete and submit a compliment, complaint, or suggestion. We hope this helps.
Vickie S.
I just need to change my phone number please. My new phone number is 765-969-8394. I called Friday to have it changed and the social security administration set up my direct Express card. The representative did not call direct Express to change it and I should receive my Benefits on the 1st of June. 2021. My new phone number is 765-969-8394. I would appreciate
if a representative could call direct Express as soon as possible. I recently started receiving disability and Social security administration set my account up. Thank you
V.V.
Hi Vickie, thank you for using our blog. Please call the Direct Express® card toll free Customer Service Department number at 1-888-741-1115. A customer service representative will assist you. We hope this helps.
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Gail L.
How can I get my ex-husband’s social security number.? I want to check his account to see if my current husband or my ex-husband’s widow’s pension is the highest. I was married to my ex-husband for 13 years.
V.V.
Hi Gail, thanks for using our blog. You will need to call Social Security for that information. You can call us at 1-800-772-1213 for assistance or you can call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.
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Kristina M.
how can I change my direct deposit info?
V.V.
Hi Kristina, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to sign up or change direct deposit. We hope this helps!
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