Online Services

Social Security’s Many Online Services

May 27, 2021 • By

Last Updated: May 26, 2021

younger woman teaching older woman on laptop (for post)There’s probably been a time in your life when you’ve wondered, “Can I do this online instead of visiting a Social Security office?” The answer is more than likely yes, and you can find more information about our online services on our website. Online, you can apply for retirement and disability benefits, appeal a decision, and do much more.

We’ve organized our Online Services webpage into four popular categories for easy navigation:

  • Review Your Information. You can access your secure, personal information and earnings history to make sure everything is correct.
  • Apply for Benefits. You can apply for retirement, disability, and Medicare benefits without having to visit a local Social Security office.
  • Manage Your Account. You can change your direct deposit information and your address, if you are receiving benefits, online.
  • Find Help and Answers. You can find answers to your most frequently asked questions, as well as links to publications and other informational websites.

You can also access personalized information with your personal my Social Security account. This is a useful resource even if you are not receiving benefits. You can:

  • Request a replacement Social Security number or Medicare card.
  • Get personalized retirement benefit estimates.
  • Get estimates for spouse’s benefits.
  • Print proof that you do not receive benefits.
  • Check your application or appeal status.
  • Read your Social Security Statement.

If you are receiving benefits, you can:

  • Request a replacement Social Security number or Medicare card.
  • Set up or change direct deposit.
  • Print a Social Security 1099 (SSA-1099) form.
  • Opt out of mailed notices for those available online.
  • Print a benefit verification letter.
  • Change your address.

Please let your family and friends know they can do much of their business with us online.


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About the Author

Darlynda Bogle, Assistant Deputy Commissioner

Darlynda Bogle, Assistant Deputy Commissioner

Comments

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  1. claudia martinez

    My father died last year of COVID in his country Colombia and someone there is receiving the ss benefits and this person doesn’t want a give my his ss# to report his dead, and years ago he told me about life insurance no idea how to check this. how can I report this? I called and they need that #
    I’m his daughter
    so any way to report this.

    Reply
    • Vonda

      We are very sorry for your loss, Claudia. We recommend that individuals living outside the United States contact the nearest Federal Benefit Unit in the area for any assistance related to Social Security programs and benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad.

      Reply
  2. Manisha

    Hi, Darlynda Bogle your writing skills really good it’s grow my knowledge. thanks for sharing this and all your aritcle please keep upto date…. here you can check more things to do SEO Khazana

    Reply
  3. Deana M

    We would like to talk to someone about the status of our daughter’s social security card but the main number and local number are not giving us a chance to talk to anyone. We are on hold for 20 minutes at a time and then it hangs up on us. Are the local offices open to walk in now or just appointments only? And how might we make an appointment if we can’t get a hold of anyone over the phone?

    Reply
    • Vonda

      Hi Deana, we are sorry to hear about your experience with Social Security. Please call your local Social Security office. Look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

      Reply
  4. Christina Arreaga Roca

    Hi. I sent in documents to change my name back to my maiden name and it didn’t happen. I sent my husband’s death Certificate and have used my maiden name with my married name. All they had to do is drop the married name. Why didn’t they do that?

    Reply
    • Vonda

      Hi Christina, thanks for using our blog. Please contact your local Social Security office. Look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

      Reply
      • john B mckinney

        my social security number has been stolen by a person that lives in another state and he is useing it for taxes.

        Reply
  5. Mark vandunk

    I filled for social disability online now I received they need more information. I called the number but no one picks up the phone not sure what to do know.

    Reply
    • Vonda

      Hi Mark, thanks for using our blog. Please contact your local Social Security office. Look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

      Reply
  6. Lori

    Unfortunately, some representatives at local field offices do not know that you can now enroll in Medicare Part B online. I was working with someone who had submitted their application online and called her local office to check on the status. They told her that it was impossible to enroll online (not true) and then started to argue with her when she explained that she had. They then became belligerent. Unacceptable.

    Reply
  7. Nicholas James cassels

    So ive have seen all the extra corona benefits fot the extra tax credits and more! But what about us that receive ssdi ssi va benefits and railroad benefits are we not good enough to get extra benefits like every else on a federal benefits programs. I think its very unfair and i feel segregated from everyone else.

    Why not us as well???..
    We are people to and we need help just as well as anyone else? Are we considered less than others? We need help too.

    Please resond back, and please do not answer with the ssa and irs do not know or do not have an answer. We are American people just the same as people receiving extra benefits. Why is the we are suffering just as everyone else are. We need besides familes with children. The majority of us need just as much help if not more. Help with rent medical needs, and food assistance. Please we are American people the not want but need extra benefits just like everyone else. Please help us.

    Reply
    • Vonda

      Hi Nicholas, thank you for using our blog. The IRS, not Social Security, sends all economic impact payments. Unfortunately, our telephone representatives and social media team cannot answer your specific situation about payments. You can find the latest information available from the IRS website. If you don’t see the answer to your question, you can call the IRS’ payment hotline at 1-800-919-9835. Thanks!

      Reply
  8. Hope Hasselkus

    Lost my spc dec number ! How do I protect it

    Reply
  9. Cynthia T

    I am trying to find out insurance options when disabled. I started my first monthly Soc Security disability payment 12/2019. It has been 48 months , I am still paying for private insurance (MVP) through NY State of health. Am I able to start Medicaid?
    What steps wpuld be needed to do so?

    Reply
  10. Isaac Hampton

    HOW LONG WILL THIS TAKE . Did not receive my social security direct deposit. I should have received on June 3rd I wasp told to my bank account was closed. I updated my idireft deposit weeks ago. Only yo find out it was not ok. I need yo pay rent bills good. I tried to make a appointment for local ssa but m I was told I could not. A rep said she would send them a note.

    Reply
    • Vonda

      Hi Isaac, thanks for using our blog. If you do not receive your electronic payment on the scheduled pay date, please contact your bank or financial institution first. If you still need to report a late, missing, or stolen Social Security payment, please visit our Frequently Asked Questions. Thanks!

      Reply

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