Online Services

Social Security’s Many Online Services

May 27, 2021 • By

Reading Time: 2 Minutes

Last Updated: November 2, 2023

younger woman teaching older woman on laptop (for post)There’s probably been a time in your life when you’ve wondered, “Can I do this online instead of visiting a Social Security office?” The answer is more than likely yes, and you can find more information about our online services on our website. Online, you can apply for retirement and disability benefits, appeal a decision, and do much more.

We’ve organized our Online Services webpage into four popular categories for easy navigation:

  • Review Your Information. You can access your secure, personal information and earnings history to make sure everything is correct.
  • Apply for Benefits. You can apply for retirement, disability, and Medicare benefits without having to visit a local Social Security office.
  • Manage Your Account. You can change your direct deposit information and your address, if you are receiving benefits, online.
  • Find Help and Answers. You can find answers to your most frequently asked questions, as well as links to publications and other informational websites.

You can also access personalized information with your personal my Social Security account. This is a useful resource even if you are not receiving benefits. You can:

  • Request a replacement Social Security number or Medicare card.
  • Get personalized retirement benefit estimates.
  • Get estimates for spouse’s benefits.
  • Print proof that you do not receive benefits.
  • Check your application or appeal status.
  • Read your Social Security Statement.

If you are receiving benefits, you can:

  • Request a replacement Social Security number or Medicare card.
  • Set up or change direct deposit.
  • Print a Social Security 1099 (SSA-1099) form.
  • Opt out of mailed notices for those available online.
  • Print a benefit verification letter.
  • Change your address.

Please let your family and friends know they can do much of their business with us online.

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About the Author

Darlynda Bogle, Assistant Deputy Commissioner

Darlynda Bogle, Assistant Deputy Commissioner


  1. Jan C.

    I am trying to complete my application for SS benefits online. I have it all entered fine except one problem. My husband and I have health insurance coverage through his employer. (He is retired). I entered his beginning and ending work dates. But it will not let me enter “insurance has not ended” because I entered an end date for his job, the date he retired. I’m so confused!

    • A.C.

      Hi, Jan. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. Please contact your local Social Security office for assistance. We hope this helps. 

  2. arnold L.

    would like a copy of my new benefit amount for 2020

    • V.V.

      Hi Arnold, thanks for reading our blog and for your question. If you’re asking about your benefit amount for 2022, we will notify you by mail starting in early December about your new benefit amount. Most people who receive Social Security payments will be able to view their COLA notice online through their personal my Social Security account. You may create or access your my Social Security account online at We hope this helps!

  3. fanny

    I spend abput two hrs looking on line for a copy of all my paymentd made to the IRS from my ss payment

  4. jack n.

    Nice article

  5. Jeanna S.

    How can I get my name changed with going into the social security department in person

    • V.V.

      Hi Jeanna, thank you for using our blog. Good News! We temporarily expanded our policy to accept secondary identity documents. Check out our Frequently Asked Questions web page on how to change your name. All submitted documents must be either originals or certified copies by the issuing agency. We cannot accept photocopies or notarized copies of documents.

      Contact your local Social Security office or your local Social Security Card Center to find out your submission options. We hope this helps!

  6. Nishs

    After read this Article. I felt that Social Security is Important Part in our lives. Thank you for sharing this information. In our country Old People are facing lots of Problem in their Old age. I hope our government also took some steps like this.

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