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Social Security Online: Your First and Best Place to Start

July 14, 2022 • By

Reading Time: 1 Minute

Last Updated: November 2, 2023

older couple reviewing their information onlineMore than likely you do not have to visit a Social Security office to do business with us. You might not have to call, either. Our Online Services webpage provides you a wide variety of self-service options you can use on your phone, tablet, or computer. You can even apply for retirement, disability, or Medicare online.

You can get the most out of your online experience if you have a personal my Social Security account. With it, you can:

  • Get your Social Security Statement instantly.
  • Appeal a decision we made on your claim.
  • Find out if you qualify for benefits.

Already receiving benefits? If so, you can use your personal my Social Security account to:

  • Get your benefit verification letter for Social Security, Medicare, and Supplemental Security Income (SSI) instantly.
  • Check your information and benefit amount.
  • Change your address and telephone number.
  • Start or change your direct deposit.
  • Request a replacement Medicare card.
  • Get a replacement SSA-1099 or SSA-1042S instantly for tax season.
  • Report your wages if you work and receive disability benefits or SSI.

Create or sign in to your personal my Social Security account today to take advantage of these easy-to-use features.

Please share our online services page with family and friends who need this important information!

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About the Author

Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications

Deputy Associate Commissioner, Office of Strategic and Digital Communications

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Comments

  1. Brennie

    Hi, I live and work in Germany and I plan on retiring here.
    I want to apply for a Social Security Online account, but it states on the website that I need to be residing in the U.S. to apply for it. How do I go about getting an online account if I live in Germany?

    Thanks
    Brennie

    • A.C.

      Hi, Brennie. We’re sorry for any inconvenience. You will need a U.S. address to register for a my Social Security account. Since you are living outside of the U.S., please contact your local  Federal Benefits Unit for any assistance related to Social Security benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad. We hope this helps.

  2. Kevin h.

    I applied online for my social security. I retired 9/26/2022 at the end of the application I was prompted to wait before I hit the next button. And that my application was being processed and the my time ran out. Will I be contacted?

    • A.C.

      Hi, Kevin. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., for assistance. You can also contact your local Social Security office. We hope this helps.

  3. Susan H.

    My husband is retiring in January 2023 and wants to start his Social Security 1/2023. His employer healthcare coverage will end 1/31/2023 so he doesn’t want to start his Medicare Part B until 2/1/2023. Can he apply online for just Social Security without Medicare Part B? The online application asks for information about his healthcare and employer coverage. I just want to make sure he’s not enrolling in Medicare Part B for 1/1/2023. We will start that online application in November for a Part B start date of 2/1/2023

    • A.C.

      Hi, Susan. Thanks for visiting our blog. It really depends on if your husband is in his initial enrollment period. The date his coverage starts can depend on which month he signs up during his Initial Enrollment Period.  For more information about the enrollment periods and when Medicare coverage starts, please visit here. If he has additional questions, he can contact his local Social Security office. We hope this helps.

  4. Brian K.

    I have been processing my claim for retirement since Sept 21 and 1 yr. later I haven’t received a Verification notice or any payment. In August I did receive my SSA Card!! Since I live I Germany We only have 1 POC and that being the US Consulate in Frankfurt. Unfortunately there’s NO telephone service since 2 yrs. I have complained via email but haven’t received a reply. Can You Pls give this further up the Chain? Someone needs to service US Americans living abroad with a reliable, competent service.

    • A.C.

      Hi, Brian. Thanks for visiting our blog and we are sorry to hear about your experience. We have referred your concerns to our Operations Staff. In the meantime, you can also submit feedback by visiting our Contact Social Security page. Once there, select the “Email Us” link. This will take you to the “Email A Question to our Support Team” form where you can complete and submit a compliment, complaint, or suggestion.We hope this resolved soon. 

  5. Alice

    Why is the Social Security website not showing accurate information? I have claims still pending one is well over a year, and two will be a year next month. So what’s with the hold up. I was told by my caseworker I would hear something from them LAST WEEK, but never did. I’ve filled out all the necessary information, went to all the appointments they asked me to go to and still, placed on the waiting schedule.

    • A.C.

      Hi, Alice. Thanks for visiting our blog. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., for assistance. You can also contact your local Social Security office. We hope this is resolved soon. 

  6. Shirley M.

    My brother Joseph Greco is now in an assisted living facility in Liverpool NY. He had previously lived in Middletown, Conn. We need to switch his social security to Chase bank in Liverpool from Liberty Bank in Conn. how do we go about doing that? Thank you.

    • A.C.

      Hi, Shirley. Thanks for visiting our blog. If your brother needs help managing his benefits, you may be interested in applying to become his representative payee. Please also note that having Power of Attorney does not give you legal authority to manage payments for someone receiving Social Security or SSI benefits. As a representative payee, you will have access to your brother’s records and the ability to update his account information. Generally, a face-to-face interview is required when applying to be someone’s representative payee. If your brother cannot be present, a statement from his doctor would be helpful. The statement should say that your brother is not able to -mentally and physically- manage his Social Security benefits and identify you as the person responsible to keep his finances in order. For more information, please read our publication, A Guide For Representative Payees. If you have specific questions, please contact your local Social Security office. We hope this helps.

  7. Helen Y.

    Where are my wages

  8. Deborah s.

    I have custody of 3grandkids I’m not able to work there Dad is currently on SS , I’ve had them 11yearscan you help me or let me what I should do he does pay $386 a month and that just started a couple months ago there now age 14,13,and 11 I have a lot o
    surgeries just what to see3

    • A.C.

      Hi, Deborah. Thanks for visiting our blog. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., for assistance. You can also contact your local Social Security office. We hope this helps.

  9. Stefani

    What do I need to take for my child to keep getting he’s Benefits if he’s turning 18 and still goin to school ?

    • A.C.

      Hi, Stefani. Thanks for your question. If your child is age 18, but still a full-time student at a secondary (or elementary) school, his benefits will continue until he graduates or until two months after he turns age 19, whichever is first. Generally, we send you a form to verify his school attendance. He can contact his local Social Security office. We hope this helps.

  10. Deneene

    I want to take teachers retirement (small amount) out before ssa in 9 months. Will this affect the amount I’ll get at 62?

    • A.C.

      Hi, Deneene. Thanks for visiting our blog. The Windfall Elimination Provision (WEP) can affect how we calculate your benefit amount, resulting in a lower Social Security benefit than you otherwise would receive. A pension based on work that is not covered by Social Security (for example, Federal civil service and some State or local government agencies, such as police officers and some teachers) may cause the amount of your Social Security benefit to be reduced. For more information, please visit our Windfall Elimination Provision page. For additional specific questions, please call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., for assistance. You can also contact your local Social Security office. We hope this helps.

Comments are closed.