Social Security Launches Redesigned Website at

December 6, 2022 • By

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Last Updated: November 2, 2023

Social Security Administration LogoStarting today, visitors to will experience a fresh homepage and a new design to help them find what they need more easily. is visited by over 180 million people per year and it is one of our most important tools for providing efficient and equitable access to service,” said Kilolo Kijakazi, Acting Commissioner of the Social Security Administration. “Whether providing service in person or online, our goal is to help people understand what they may qualify for and seamlessly transition them to an application process.” Improved self-service capability allows people to skip calling or visiting an office, which helps Social Security staff focus on those visitors who need in-person assistance.

Reimagined website prioritizes customer experience

Part of ongoing efforts to improve how the public can do business with the agency, the redesign is intended to provide a clear path to the tasks customers need to accomplish. Many of the most visited sections of are now live with a more user-friendly and task-based approach. New pages and improvements based on public feedback will continue to be unveiled in the coming months.

Visitors to can use interactive tools to:

Check eligibility for benefits

The new benefit eligibility screener is a convenient and simple way for people to learn if they might be eligible for benefits.

Save time on Social Security Number (SSN) and card online services

If a person loses their SSN card, they may not need a replacement. In most cases, simply knowing their SSN is enough. If a person does need a replacement card, they may be able to request it online by visiting our Social Security Number and Card page. Individuals can also start an application for an updated card or request an SSN for the first time. People may never need to visit an office and, if they do need to visit an office to complete the application, they will save a lot of time by starting online.

Start an application for Supplemental Security Income (SSI)

People can start the application process online and request an appointment to apply for SSI benefits by answering a few questions on our SSI page.

Apply for Social Security benefits and other online services

For most benefits, people can apply online or start an application online. In many cases, there are no forms to sign. The agency will review the application and reach out with questions or for more information. Visit our Online Services page to apply for retirement, disability, or Medicare.

Many Social Security services do not require the public to take time to visit an office. Using a my Social Security account, a personalized online service, people can start or change direct deposit, or request a replacement SSA-1099. For individuals already receiving Social Security benefits, they can print or download a current Benefit Verification Letter if they need proof of their benefits.

People not yet receiving benefits can use their online account to get a personalized Social Security Statement, which provides their earnings information as well as estimates of their future benefits. The portal also includes a retirement calculator and links to information about other online services. The agency encourages people without a my Social Security account to create one today on our website.

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  1. Virginia M.

    I recently received a letter stating that I was overpaid for my widow’s benefits. All the amounts of retirement benefits were provided to you at the time of application for widows benefits, so why would you now determine I was overpaid after 3 years or so? The determination at the time should have been correct? Does this mean that I will NOT RECEIVE ANY Widow’s benefits from SSA?

  2. Joanne S.

    Hi I apply on line two weeks ago I went back in to see when my checks come in and it says I didn’t complete the application it says that I have to sign something on line we’re is it on the application to sign it

    • A.C.

      Hi, Joanne. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., for assistance. You can also contact your local Social Security office. We hope this helps.

  3. Joseph

    Info.! I ‘m working since July 2020 part time. Two day’s a week. I still pay into the S.S. How do I find out how much of an increase into my monthly check there will be. When will S.S. recomputate my earnings? I went to the full retirement age of 65. Had to go back to part time work.
    Please advise. Joseph J.

    • A.C.

      Hi, Joseph. Thanks for your question. Each year we review the records for all Social Security recipients who work. If your latest year of earnings turns out to be one of your highest years, we refigure your benefit and pay you any increase due. This is an automatic process, and benefits are paid in December of the following year. Learn more about how work affects your benefits here. We hope this information is helpful.

  4. B

    I have gone on mySSA account trying to get an earlier year’s november benefit letter.The ssa website does not seem to allow me to access prior benefits letter, for example 2020 or 2021. How do i access the prior benefits letter?

    • A.C.

      Hi, B. Thanks for visiting our blog. Please contact your local Social Security office for assistance. Thanks, again. 

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