Online Services

See What You Can Do Online!

April 16, 2018 • By

Reading Time: 1 Minute

Last Updated: August 19, 2021

For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:

See What You Can Do Online, S S A Publication 05-10216, Infographic

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

Comments

  1. Account

    I can t open my account!

  2. Minnie C.

    I will be 65 in August and I’m on SSI at present. Do I need to do anything to apply for Medicare or will my benefits update automatically?

  3. Matin D.

    Been locked out for two months! You sent me a code number, which didn’t work!

  4. Kim M.

    I am getting a divorce…. what do I do to reclaim all of my SSDI benefits plus get SSI benefits?

    • R.F.

      Please contact your local Social Security office or call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!

  5. Dehai T.

    How can I send a message to you? do you have live chat?

  6. Stephanie A.

    Apparently, even though I have never created an account for myself there is one for me that I cannot get into with my ACTUAL information. My email address isn’t wrong, there is not a way to fuck up my ssn i’ve had it memorized since I was 17 and I think I would know my own birthday so how is it possible that there is an account in my name but my information doesn’t work?

    • R.F.

      If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office.

  7. Weilong X.

    I completed my Social Security Benefits application online. But when I want to submit it, I couldn’t find any button to do it. Can someone instruct me how to submit it?
    Thanks!

    • R.F.

      Thank you for using our blog, Weilong. You can call our toll free number at 1-800-772-1213 for assistance. Representatives at our toll-free number are available Monday through Friday, between 7 a.m. and 7 p.m. They can assist you with your application online. Generally, it’s best if you call later during the day or later in the week.
      Thanks!

  8. Joseph L.

    How do I change my email address? The one in the system is my old work email address.

  9. Deborah A.

    can’t seem to find out where the link is to sign off when done. It only shows where to sign up .

    • R.F.

      Hello Deborah, for assistance with your my Social Security account, please call our dedicated my Social Security-Hotline. To reach this hotline, call 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

  10. Bridget c.

    I tried logging in and it would not let me create an account, it asked for my social security # and date of birth but said I could not be found. I am trying to get a copy of my award letter from 2009.

    • A.C.

      Hi, Bridget. If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office.

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