See What You Can Do Online!
Reading Time: 1 MinuteLast Updated: August 19, 2021
For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:
Did you find this Information helpful?
Thanks for your feedback!
Tags: retirement benefits, Social Security benefits
See CommentsAbout the Author
Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
Comments
Comments are closed.
Rick B.
How do I change my email address in my social security?
A.C.
Hi, Rick. You can change your email address in the settings section within your personal my Social Security account. encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
Meade D.
My brother died in February 2019 and was wondering what I need to do. Are his checks automatically stopped? Do I need to have any mail that he receives re-directed to someone else?
A.C.
Hi. We are sorry to hear about your loss. Typically, the funeral director notifies us of an individual’s passing by sending the deceased person’s death certificate to their local Social Security office. If needed, you can call our toll free number at 1-800-772-1213 for assistance. You will generally have a shorter wait time if you call later in the day. Representatives are available between 7:00 a.m. and 7:00 p.m., Monday through Friday. We hope this helps!
NORIKO K.
My husband TOSHIMITSU KANZAKI died on 14th September 2019, and I have already sent the notice letter to Social Security Administration by air-mail. On the other hand, I received IMPORTANT INFORMATION for TOSHIMITSU KANZAKI on December 2019 which stated Security benefits monthly amount. Although my husband is dead, is it okay to receive his Security benefits?
A.C.
Hi, Noriko. We are sorry to hear about your loss. This may not be the news you were hoping to hear, but we wanted you to hear it straight from us. To be eligible for Social Security benefits, a person has to live throughout the entire month to receive his or her check. Therefore, when a person passes away, Social Security benefits are not payable for the month in which a beneficiary dies. This applies whether the person dies on the first or the last day of the month. For more information about possible benefits as a survivor, please see our publication, How Social Security Can Help You When A Family Member Dies. We hope this helps.
Sarah A.
How many years do you have to pay into Social Security for Part A if you have you need 17 quarters and have pay 12 years already.
A.C.
Hi, Sarah. Generally, you need 40 credits (10 years of work) in your lifetime. The Social Security credits you earn also count toward eligibility for Medicare when you reach age 65.You can earn a maximum of 4 credits per year. To earn 17, you would have to work a little more than 4 years. For more information, check out our publication, How You Earn Credits. We hope this helps.
DEAN P.
need some help please I get a check and I need a copy of my benefit to get a free phone/service on the phone.
A.C.
Hi, Dean. If you still need a benefit verification letter, you can view, print, and save your benefit verification letter by creating a personal my Social Security account online. We hope this helps.
Tara L.
Why is my check late
A.C.
Hi, Tara. If you do not receive your electronic payment on the scheduled pay date, please contact your bank or financial institution first. If you still need to report a late, missing, or stolen Social Security payment, please visit our Frequently Asked Questions. Thanks!
Jeffrey B.
How do I update my personal information such as new email address etc.?
A.C.
Hi, Jeffrey. You can update your email address in settings once logged into your personal my Social Security account. If you are still encounter a problem with your personal my Social Security account, please call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “help desk.” We hope this helps.
Jane C.
can I apply for the one time payment for the wife when the husband dies on-line
A.C.
Hi, Jane. At this time, we do not offer an online application for survivors benefits. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
edward y.
I need to have my account reset for /myaccount to
access my online services. Can you assist?
A.C.
Hi, Edward. For your security, we do not have access to private information in this venue. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
Johana e.
I receive the check.for my daughter but i didnt receive this month
A.C.
Hi, Johana. If you do not receive your electronic payment on the scheduled pay date, please contact your bank or financial institution first. If you still need to report a late, missing, or stolen Social Security payment, please visit our Frequently Asked Questions. Thanks!