Comments

1. John J.

   October 29, 2019 6:19AM

   I would like to change my online user ID, I cannot find a location to make this change, please advise, thank you

   • 

     L.A.

     November 14, 2019 12:01PM

     Hi John. You can find out how to change your user ID or password, please go here. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
     •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, between 7:00 a.m. and 7:00 p.m. At the voice prompt, say “help desk”; or
     •Contact your local Social Security office. We hope this helps

2. K D.

   October 28, 2019 7:31PM

   My SSN Direct Deposit has not been received, it is now 7 days late?

   • 

     L.A.

     November 14, 2019 11:21AM

     Hi K. Please note that for your security, we do not have access to your personal information in this forum. Please call our toll-free number, 1-800-772-1213 (TTY 1-800-325-0778), from Monday through Friday, between 7:00 a.m. and 7:00 p.m. You may also contact the local Social Security office. We hope this helps.

3. Martha Y.

   October 26, 2019 3:50PM

   Please help, I cannot get into My Social Security Acc. Have tried and now I am blocked.

   • 

     L.A.

     November 12, 2019 9:08AM

     Hi Martha. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
     •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, between 7:00 a.m. and 7:00 p.m. At the voice prompt, say “help desk”; or
     •Contact your local Social Security office. We hope this helps.

4. Jane K.

   October 25, 2019 6:11PM

   I need Award letter for retirement 2019

   • 

     L.A.

     November 12, 2019 7:27AM

     Hi Jane. Good news! If you need a benefit verification letter, you can view it, print it, and save your benefit verification letter using your personal my Social Security account. We hope this helps.

5. Brandon

   October 24, 2019 8:37PM

   Can get replacement ss card online in alabama

6. Virginia L.

   October 23, 2019 7:54PM

   I need to make payments on behalf of my husband (for overpayment of his Soc. Sec). I sent one payment already on Sept. 27th. The check still has not come back to my bank for deduction. Why is this taking so long and I got a 2nd notice saying they haven’t received payment yet (Philadelphia office). And can I make a payment on line? Or is the only other option, to make a payment over the phone? Mrs. Virginia Wall

   • 

     L.A.

     November 7, 2019 7:25AM

     Hi, Virginia. Please note that for your husband’s security, we do not have access to personal information in this forum. In his situation, please call our toll-free number, 1-800-772-1213 (TTY 1-800-325-0778), from Monday through Friday, between 7:00 a.m. and 7:00 p.m. for assistance. He may also contact his local Social Security office. We hope this helps.

7. Gail H.

   October 23, 2019 6:25PM

   I guess my password has expired. Reply said I was locked out. How do I reset y password?

   • 

     L.A.

     November 7, 2019 7:21AM

     Thanks for your question, Gail. We offer a few different ways to reset your password. For more information, check out our Frequently Asked Questions. We hope this helps!

8. Matt A.

   October 23, 2019 1:40PM

   I got a phone message saying my number had been suspended because of suspicious activities can that even be done?

9. ANDREW D.

   October 20, 2019 8:19PM

   I have completed an application. I was told I could submit it online. There is no “button” to do that on the application pages. The only button is “save and exit” or “Return to application”. How do I “submit” the application? Thank you.

10. Jean M.

    October 20, 2019 4:00PM

    How or who reports a death?

    My husband died in Cooper Hospital 9/30/19. Does the hospital report the death or do I?

Comments are closed.