Online Services

See What You Can Do Online!

April 16, 2018 • By

Reading Time: 1 Minute

Last Updated: August 19, 2021

For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:

See What You Can Do Online, S S A Publication 05-10216, Infographic

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

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Comments

  1. Brandy

    I need to show my social security number. I have a mysocialsecurity account but cant l oil g in because I dont have verification code
    I just need to show my social security number for proof of identification

    • L.A.

      Hi Brandy. We are sorry to hear that you are having difficulty accessing your personal my Social Security account. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  2. simon s.

    nothing works, typical government train wreck

  3. STEVEN K.

    I READ ONLINE ABOUT THE DO OVER BENEFIT SINCE I HAVE BEEN WORKING FULL TIME AFTER I STARTED RECEIVING BENEFITS AT 66 . DOES THE DO OVER BENEFIT INCREASE MY MONTHLY BENEFITS SINCE I AM STILL WORKING AT AGE 75?

  4. Bill L.

    Is it possible for me to obtain a POA for an adult family member, not living with me, who, due to chronic illness, is too sick to hold a job or even apply for SSD?

    • Bill L.

      I did not clarify that the POA would be to allow me to apply for SSD for this sick family member who is unable to do it himself d/t his ongoing illness.

    • alius H.

      An attorney can answer this for you and help your family member appoint you.

  5. Susan W.

    I need to reset my password. I was sent a temporary password but it didn’t work. So, I still need a WORKING temporary password.

    • L.A.

      Hello Susan. We are sorry to hear that you are having problems trying to sign in to your personal my Social Security account. We are here to help you. You may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  6. Mervin L.

    How do I change my “User Name” on the SSA Web Site?

    • A.C.

      Hi, Mervin. For assistance with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

  7. Judy B.

    How do I go about receiving my ex social security. I will be turning 66 in few weeks.

    • A.C.

      Thanks for your question, Judy. To be eligible for divorced spouse benefits, you had to be married to your former spouse for at least 10 years, and you cannot beeligible for a higher benefit on your own record. For more information on how to qualify for divorced spouse benefits, check out our Benefits Planner: If You Are Divorced. Hope this helps!

  8. Lynn H.

    Asked how to have taxes taken out of my monthly SS benefit check – no good answer. That is all I want – to start having taxes taken out of my check – period.

    Thanks

    • A.C.

      Hi, Lynn. In order to have taxes withheld from your Social Security benefit, you must start by printing, completing and submitting an IRS Voluntary Withholding Request Form (Form W-4V). On this form, you can choose to have 7, 10, 12, or 22 percent of your monthly benefit withheld. The Form W-4V (to withhold federal taxes from your Social Security benefits) can be returned to your local Social Security office by mail or in person. See our Benefits Planner: Withholding Income Tax From Your Social Security Benefits web page for more information. Thanks!

  9. Dee G.

    I need to report my sisters death. I cannot get through the phone lines. I’ve been trying for two days. I can’t find where I need to go on the website either. Can you help me.

    • A.C.

      Hi, Dee. We are sorry to hear about your loss. Typically, the funeral director notifies us of an individual’s passing by sending the deceased person’s death certificate to their local Social Security office. However, you may also report the death of a Social Security beneficiary by calling 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m., calling your local Social Security office or by submitting the death certificate to your local Social Security office. We hope this helps!

  10. Jolene K.

    I have a new email, how do I retrieve my account, I was using my old email when I looked up my on line services.

Comments are closed.