Online Services

See What You Can Do Online!

April 16, 2018 • By

Reading Time: 1 Minute

Last Updated: August 19, 2021

For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:

See What You Can Do Online, S S A Publication 05-10216, Infographic

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

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Comments

  1. Curtis H.

    We have decided to do quite a bit of traveling. How do I get my new Medicare Card.

    Is it possible to have it mailed to where we are for right now?

  2. Larry C.

    I need to change mailing address for my decease sister so that any tax forms go to my address as trustee of her estate.
    I was told I had to come into an office to to this, even thought I had already done it once, but recently moved

    • A.C.

      Hi, Larry. We are sorry for your loss and understand your frustration. For your security, we do not have access to private information in this venue. We do ask that members in our Blog community to continue to work with their local office on specific questions about their case. We hope this is resolved soon.

  3. James P.

    the telephone answering system in cold. and does not work. the voice recognition software is below par… Was never able to get any type of assistance…

    • A.C.

      Hi, James. We are sorry to hear about your experience. If you wish to submit feedback by visiting our Contact Social Security page. Once there, select the “Email Us” link. This will take you to the “Email A Question to our Support Team” form, where you can complete and submit a compliment, complaint, or suggestion. We hope this helps!

  4. Sharon

    I need a replacement SS 1099 to file taxes for my father who passed away Dec. 25, 2017 Tried to retrieve on line with no luck What do I need to do or who do I need to contact in order to get a copy of last years 1099
    Thank you

    • R.F.

      We’re sorry to hear about the loss of your father, Sharon. In certain cases, we may disclose SSA-1099 information from the record of a deceased person, only to a survivor of the deceased and only if we are able to establish the relationship of the survivor to the deceased based on SSA records.
      You will need to go into the local Social Security office with proper identification and supporting documents to make a request for a replacement SSA-1099.
      We hope this information helps!

  5. Patricia K.

    My husband and I added our daughter’s name to our checking account. We were told by the bank that we had to open a new checking account which we did.
    Everything remained the same, except the account numbers on the new checking account. Presently, our Social Security is deposited directly in our checking account, how do I make these changes with SS to change the bank account numbers on our SS direct deposit. Do I send a VOID new check or what?

    • R.F.

      Hello Patricia, if you and your husband already receive benefits and have a new bank account, you can -each- update your direct deposit information by using your personal my Social Security account. Thanks!

  6. Theresa M.

    I have not received new Medicare card and you have the correct address.

  7. Joseph R.

    Need to change home address

  8. pamela w.

    I have been on hold for an hour and I just want to know if I need to make an appointment to go to the office. something should be done about the wait time for minimal questions.

  9. Carol S.

    Hello, my name is Carol Sullivan-Manne. I have recently re-married Richard Manne. We have our social security updated on your records but need to change our direct deposit information. Do I need some kind of form to submit? Is this something I can do on line?
    Thank you

  10. John J.

    I have not yet received my new Medicare card. As of
    9/30/2018

    John J. Krementz , NJ
    08108-3615

    • V.V.

      Hi John, thank you for your question. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.

      Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.

      Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state.

      Please be cautious about posting personal information on social media channels. Thanks!

Comments are closed.