Recognizing Those Who Make it All Possible

May 2, 2016 • By

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Last Updated: August 19, 2021

Public Service Recognition Week Banner

Public Service Recognition Week, May 1-7, is a special time to celebrate those who serve our country as federal, state, county and local government employees. This year’s theme is “Honoring Our Public Servants.”

Public service is a part of the foundation of our great country. We are proud to be part of that foundation.   Social Security is with you through life’s journey.  Each day our more than 60,000 employees provide invaluable service to the public in communities across the country.  Each day I witness firsthand, how our staff serve the public with care and compassion. They are enduring champions for the most vulnerable in our community assisting thousands everyday with exceptional service.

From those who work in our field and hearing offices, teleservice and payment centers, to those who serve at our headquarters, our employees embody the mission of our agency.   As Acting Commissioner, I am honored and extremely proud to work side by side with our employees in serving the needs of the public.

I want to extend my personal thanks to all of our employees for their commitment and dedication as public servants.  Securing today and tomorrow would not be possible without them. I know they will continue to provide exemplary service to the public.

Please join me in taking time this week to recognize someone for their hard work, dedication and excellence in public service.  I am sure they will appreciate the acknowledgment.

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About the Author

Carolyn Colvin, Acting Commissioner of Social Security

Acting Commissioner of Social Security (February 14, 2013 - January 20, 2017)


  1. Barbara A.

    I would like to take a second to acknowledge extraordinary service by one of the department employees at the Evanston I’ll office on Green Bay road. Ms R Debarry was simply so helpful and pleasant she really made my experience so helpful!

  2. Manpreet K.

    I would like to commend SSA-representative name Ms. LeBeau, from West Covina, California office. She was exceptionally helpful in helping me with my issues. She went above and beyond to make sure all was taken care of in the rightful manner. I wish her success and progress in her future.

    • Ray F.

      Your thoughts are important to us and we’re pleased when feedback is positive. Social Security is committed to providing world-class customer service today and in the years to come. We will be sure to pass along your note as it helps us know we have made a difference to those we serve every day. Thanks for your comment!

  3. Bryan

    I am FR 66 in July 2017.
    I will make $78000 this year.
    If I apply in July I figure that the income for the 6 months prior will be below the $44880 and not reduce my amount (2245).
    Is that correct?
    Then after July and forward no earnings limit.

    Thank You

    • Ray F.

      Hi Bryan. If you retire the year that you attain your full retirement age, and your earnings will be over the limit for the year, we have a special rule that applies to earnings for that one year. The special rule lets us pay a full Social Security check for any whole month we consider you retired, regardless of your yearly earnings. If you reach your full retirement age in 2017, the limit on your earnings is $44,880 but we only count earnings before the month you reach your full retirement age. Beginning with the month you reach full retirement age, your earnings no longer reduce your benefits, no matter how much you earn. Also, keep in mind that if you reach full retirement age in 2017, you are considered retired in any month that your earnings are $3,740 or less and you did not perform substantial services in self-employment. Our system is set up to take applications three months in advance. When you are ready, you can complete your application for retirement benefits online. If you have additional questions, please call our toll-free number, 1-800-772-1213 for assistance. Representatives are available between 7a.m. and 7p.m., Monday through Friday. We hope this helps!

  4. Charlene L.

    I want the administration in the Maryland office to know about an employee that helped us deal with an inept bank employee that kept us on the phone for 1 1/2 hours. She made a conference call direct to the bank that just opened a new account for us because our checkbook was stolen. She patiently waited while listening to abrasive music and finally made her own personal judgment to use our new account numbers for direct deposit of our monthly benefits. Her name is DARLENE M. and I was so grateful to her for her patience and her personal judgment to believe us about the new account. Darlene was an absolute godsend to me and I want you to know about her customer service and her professionalism. Please recognize her for her extra special help during a stressful transition in our life. Thank you, Charlene and Ralph G. PS. I sure hope this gets to the right desk so Darlene can be recognized. I would appreciate hearing a result of this email.

    • Ray F.

      Thank you Charlene! We’re pleased we can help. Our employees are committed to providing the public with the best service possible. We will be sure to pass along your note to our colleague and her management team, as it helps knowing that we have made a difference to those we serve every day. We appreciate your feedback!

  5. Roger H.

    I want to thank Jeff at 855-807-8675 ext. 4075140 for his very clear advice and help in registering for social security and medicare.

  6. LGinBediford

    Whatever you do, don’t use Direct Express card services to receive your benefits. They are scamming the elderly. They offer no protection is your card is used unauthorized. They say they file a dispute but it is only a delay tactic for you to give up on the process. They have scammed me twice. It is a shame to use the elderly for monetary benefits. And what is even worse is the fact that they use the Social Security Adm. to their benefit.

  7. Shawn M.

    I want to thank all you corrupt employes at Social Security for blowing smoke up the working people butts.Your doing a good job.

  8. Joan C.

    Thank you for this opportunity to share and hear other people’s opinions. This open mindedness I believe can play a large part in getting our country uniting rather than diving! My deceased husband had a chronic and progressing blood disorder which he eventually died from. He had to go on disability which added to my work income allowed us to keep a roof over our heads. I worked all my life and of course paid into SS. I had to retire a few years early due to caregiving and am so grateful to get those checks each month we could depend on. I have never experienced anything negative with SS employees, and for that I’m grateful. Life gets hard enough at times. It was a low-blow tho when my husband died and I lost $700 a month income! I do get angry when our politicians call it ‘entitled, welfare, Ponzi Scheme, etc.’. All the while they’re writing IOU’s, listening to lobbyists and lining their pockets for a lifetime of security. A country that is unable or unwilling to care for our children and our elderly will not stand! And we’re beginning to see the handwriting on the wall. I pray for our country and our leaders daily. Thanks for letting me share. God bless us all.

  9. Nae

    Thank you for your helpful ,friendly representatives . The wait times are sometimes long but reps are usually friendly and helpful. I was a customer service rep years ago. Thanks for all you do.

    • Ray F.

      We appreciate your thoughts. Thanks for your comment!

  10. william F.

    just want to communicate how much appreciation everyones valuable job effects blesses all citizens of the united states of America. Thanks

Comments are closed.