Protecting Your Social Security
Reading Time: 2 MinutesLast Updated: November 3, 2023
At Social Security, protecting your personal information is more important than ever. We continue to evaluate and improve our robust cyber-security program to safeguard your information. The thing is, we can’t do it alone. You can help us secure your information by taking one of these steps:
- Open your personal my Social Security account. A my Social Security account is your gateway to many of our online services. Create your account today and take away the risk of someone else trying to create one in your name, even if they obtain your Social Security number.
- If you already have a my Social Security account, but haven’t signed in lately, take a moment to log in. We’ll send a one-time security code to your cell phone or to your email address each time you sign in with your username and password. The security code is part of our enhanced security feature to protect your personal information. Keep in mind that your cell phone provider’s text message and data rates may apply. If you suspect identity theft, report it to our Office of the Inspector General.
- If you know your Social Security information has been compromised, and you don’t want to do business with us online, you can contact us to block any automated telephone and electronic access to your Social Security record. No one, including you, will be able to see or change your personal information on the internet or through our automated telephone service. If you block access to your record and then change your mind in the future, you can contact us and ask us to unblock it after you prove your identity. This resource is available to certain victims of domestic violence or identity theft and those who need extra security.
We will continue to do our part to protect what’s important to you. And we’ll continue to advise you on how to protect yourself.
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Tags: fraud, my Social Security, my Social Security account, Office of the Inspector General, OIG, Social Security benefits
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Vilma D.
Good servicrme to have
Penny E.
I need an activation code. How do I go about getting one? There should be a simple way.
meziani e.
vice versa my name via mail since 2009 at 2018
Laurice a.
My social security number was stolen by someone at phone number 214 613 7125. What should I do ? I blocked electronic access.
J.Y.
Thank you for reaching out to us, Laurice. We’re sorry to hear about your stolen Social Security card. You rarely need to show your Social Security card, knowing your number is what’s important. However, if you must get a replacement card, learn more on how to do this at http://www.ssa.gov/ssnumber/. If you are concerned that someone could misuse your Social Security number, and would like to learn more about “Identity Theft And Your Social Security Number” check out our publication at http://www.socialsecurity.gov/pubs/EN-05-10064.pdf. We hope this is helpful.
dana k.
for over 2 weeks I have been trying to get onto my social security. I go to go in and a heading for social security is seen but the rest is a blank white page so there is no way to use it. Has something not been working on the SS end for over 2 weeks or am I doing something wrong?
ANELLA D.
TEXT ME 6318808977
ANELLA D.
SEND CODE TO CELL 6318808977
Sidfredo c.
This phone number is been calling me for three days.
Telling that my ssn is been stolen…
This is the number 857- 327-5119 massachussetts
Can you check is this true!
Call me, this is my cell. Number 631-836-5580
Thanks,
Sidfredo castro
Barbara S.
Someone tried to use my social security number to collect my IRS refund. is there any way I can keep this from happening again?
R.F.
If you think someone is using your number, there are several actions you can take. See our Frequently Asked Questions web page for more information.
Beatrice A.
I am trying to reset my password but have been locked out. I want to request a copy of my statement, also need a replacement card.
Please help!
R.F.
Hello Beatrice, if you are unable to create an account or encounter a problem with your my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office.
Any of our representatives can assist you in getting a copy of your Social Security Statement.
If you cannot get a replacement Social Security card online, we offer the option to mail your completed application with original or certified documents to your local Social Security office or the nearest Card Center in your area. To learn more on the process and what documents you will need to get a card, please visit our “Social Security Number and Card” web page. We hope this helps!