Protecting Your Social Security
Reading Time: 2 MinutesLast Updated: November 3, 2023
At Social Security, protecting your personal information is more important than ever. We continue to evaluate and improve our robust cyber-security program to safeguard your information. The thing is, we can’t do it alone. You can help us secure your information by taking one of these steps:
- Open your personal my Social Security account. A my Social Security account is your gateway to many of our online services. Create your account today and take away the risk of someone else trying to create one in your name, even if they obtain your Social Security number.
- If you already have a my Social Security account, but haven’t signed in lately, take a moment to log in. We’ll send a one-time security code to your cell phone or to your email address each time you sign in with your username and password. The security code is part of our enhanced security feature to protect your personal information. Keep in mind that your cell phone provider’s text message and data rates may apply. If you suspect identity theft, report it to our Office of the Inspector General.
- If you know your Social Security information has been compromised, and you don’t want to do business with us online, you can contact us to block any automated telephone and electronic access to your Social Security record. No one, including you, will be able to see or change your personal information on the internet or through our automated telephone service. If you block access to your record and then change your mind in the future, you can contact us and ask us to unblock it after you prove your identity. This resource is available to certain victims of domestic violence or identity theft and those who need extra security.
We will continue to do our part to protect what’s important to you. And we’ll continue to advise you on how to protect yourself.
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Tags: fraud, my Social Security, my Social Security account, Office of the Inspector General, OIG, Social Security benefits
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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David S.
Why can’t my account be reached.
R.F.
Hello David, we’re sorry to hear that you having difficulty accessing your my Social Security account.
If you are unable to create an account or encounter a problem with your my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!
David S.
My email or password keeps coming up negative.
anusak c.
I can.t sign in my ssa
R.F.
If you are unable to create an account or encounter a problem with your my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!
Marisela U.
I like to find out about my benefits.
R.F.
Hi Maricela, many services, including applying for retirement and Medicare benefits are conveniently available anytime at our website. You can create a my Social Security account to review your earnings and get an estimate of your future benefits.
In April we celebrate “National Social Security Month”, see what you can do online at http://www.SocialSecurity.gov. Thanks!
Marisela U.
I used to received a letter from the social security
in the past but I don’t received it anymore. How can
I find out about my benefits.
thank you!
Angelique M.
hi my name is Angelique Cope iam wanting to know if I can put a block on my social security account or freeze.
Johnnie B.
I’m having trouble getting into my social security account.
V. R.
Your website is not working well. I’ve tried several times to create an account when it tells me I don’t have one. Then it tells me I do have one, but still won’t allow access. I made an appointment for 4/3/18 hopefully with a human who can assist me.
Janice C.
When on went on to the social security site my social security number pulled up someone eles’s name and phone number. Scary, has my information been hacked? Please respond.
Patricia V.
I received two Different code numbers From two different phone numbers-why would that be?