Frauds & Scams, Online Services

Protecting Your Social Security

September 15, 2017 • By

Reading Time: 2 Minutes

Last Updated: November 3, 2023

man and woman sitting at table, looking at laptop

At Social Security, protecting your personal information is more important than ever. We continue to evaluate and improve our robust cyber-security program to safeguard your information. The thing is, we can’t do it alone. You can help us secure your information by taking one of these steps:

  • Open your personal my Social Security account. A my Social Security  account is your gateway to many of our online services. Create your account today and take away the risk of someone else trying to create one in your name, even if they obtain your Social Security number.
  • If you already have a my Social Security  account, but haven’t signed in lately, take a moment to log in. We’ll send a one-time security code to your cell phone or to your email address each time you sign in with your username and password. The security code is part of our enhanced security feature to protect your personal information. Keep in mind that your cell phone provider’s text message and data rates may apply. If you suspect identity theft, report it to our Office of the Inspector General. 
  • If you know your Social Security information has been compromised, and you don’t want to do business with us online, you can contact us to block any automated telephone and electronic access to your Social Security record. No one, including you, will be able to see or change your personal information on the internet or through our automated telephone service. If you block access to your record and then change your mind in the future, you can contact us and ask us to unblock it after you prove your identity. This resource is available to certain victims of domestic violence or identity theft and those who need extra security.

We will continue to do our part to protect what’s important to you. And we’ll continue to advise you on how to protect yourself.

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

Comments

  1. A c.

    States that do not accept your online account should be listed upfront. I wasted 30 minutes trying to create an account. Your site is lacking.

  2. Sherrell

    I have a question ok My mom sister passed away last week and my mom had life insurance on her but the insurance company want paid until she gets her sisters social security number but she didn’t need it to get the policy what can she do?

    • Sherrell

      How can she go about getting her social security number?

  3. Ken S.

    Called help desk 55 min wait time. The wait time was just long enough to go grocery shopping and wash the car. Thanks for the GREAT SERVICE and high taxes.

  4. Drixo F.

    Buenos dias realice el pedido de la targeta del social hace 4 semanas y no me an llegado que debo hacer gracias

    • R.F.

      To follow up on your application for a Social Security replacement card, you may have to return to the office where you filed your application. On your receipt there should be a local phone number for you to call and speak to someone about the status of your card.
      *** For information in Spanish, please visit us at http://www.segurosocial.gov or http://www.facebook.com/segurosocial.
      *** For Social Security information in other languages, please visit us at http://www.socialsecurity.gov/multilanguage.

  5. JOAN A.

    I NEED A 1099 FOR JOAN A. 2016

  6. Elizabeth A.

    I believe my account has been compromised. Please help me to aleveate this problem. Thank You, Beth.

  7. Jeremiah l.

    I am disabled because of the state of Vermont and Virginia beat and mentally abused by the guard’s

  8. Susan M.

    My wallet was stolen How can I get a duplicate Medicare card
    Thank you

    • R.F.

      Hi Susan, we prefer a government issued document with your picture, as proof of identity to replace your Social Security card. If you do not have one or you cannot get one within a reasonable amount of time, we may be able to use other documents such as:
      •Employee identification card;
      •School identification card;
      •Health insurance card; or
      •U.S. military identification card.
      Any document you submit, must be an original or certified copy, current (not expired) and show your name, and other identifying information (date of birth or age).
      Also, realize that you may not need a replacement card. You will rarely need to show it. Knowing your Social Security number is what is important. To see if you’re eligible to apply for a replacement Social Security card online or to learn more on the process and what documents you will need to get a card, please visit our “New or Replacement Social Security Number and Card” web page. To learn more about the steps individuals can take to prevent or resolve issues of identity theft, read our publication: “Identity Theft and Your Social Security Number”. We hope this helps.

      We hope this helps!

    • R.F.

      My apologies Susan. This is the information you need. You can get a replacement Medicare card, by using your online my Social Security account.

    • R.F.

      My apologies, Susan. This is the information you need. You can get a replacement Medicare card by using your online my Social Security account.

  9. Susan M.

    My wallet was stolen how can I get a duplicate Medicare card?
    Thank you

  10. ELIZABETH A.

    Change of address: p.o. box XXX ga 30553. New address is Bermuda Dunes CA.

    • R.F.

      Hi Elizabeth. If you get Social Security benefits (retirement, survivors, or disability) or are enrolled in Medicare, you can change your address online by using a my Social Security account. If you do not receive Social Security benefits, SSI or Medicare, you do not need to change your address with us.
      Just a reminder – please be cautious about posting personal information on social media. We hope this helps!

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