New Online Social Security COLA Notices
Reading Time: 2 MinutesLast Updated: November 3, 2023
We are constantly expanding our online services to give you freedom and control when doing business with us. Our new online cost-of-living adjustment (COLA) notices are another example of our commitment in this area.
Later this year, we will post the Social Security COLA notices online for retirement, survivors, and disability beneficiaries with a personal my Social Security account. The announcement of the COLA amount will occur in October, but final benefit amounts won’t be calculated and available until December, when we mail COLA notices that contain the benefit amount for the next calendar year.
These COLA notices will now be available to view and save via the online Message Center inside my Social Security. The Message Center is a secure, convenient portal where you can receive sensitive communications we don’t send through email or text.
This year, individuals will still receive COLA notices by mail. In the future, they will be able to choose whether they receive their notice online instead of on paper.
Online notices will not be available to representative payees, individuals with foreign mailing addresses, or those who pay higher Medicare premiums due to their income. We plan to expand the availability of COLA notices to additional online customers in the future.
Remember, our services are always free of charge. No government agency or reputable company will solicit your personal information by email or request advanced fees for services in the form of wire transfers or gift cards. Avoid falling victim to fraudulent internet “phishing” schemes by not revealing personal information, selecting malicious links, or opening malicious attachments. You can learn more about the ways we protect your investment, personal information, and my Social Security account here.
Social Security’s online services make it easy to have the best experience possible by putting you in control of your time. Sign up for or log in to your personal my Social Security account today and choose email or text under “Message Center Preferences” to receive courtesy notifications so you won’t miss your electronic COLA notice!
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Tags: Cost of living adjustment, my Social Security, my Social Security account
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Despo T.
I received a notification (I believe in an email), from ssa, a couple of days ago. Today I tried to reply to ssa by phone, but unfortunately, I must have typed something incorrectly because I was then booted off the site! I will call on Monday, May 27th, so I can actually speak to a live person about the notification I received.
Thank you very much,
Despo Tatasciore
*** – ** – *** ssa number
610-842-7959 mobile number
HASEEB M.
Mohammed Haseeb Ahmed on April 17, 2019 at 8:59 am said:
Please send me my COLA-NOTICE asap.
HASEEB A. MOHAMMED
115451 F 102 1ST FLOOR PARAMOUNT TOWERS
NEAREST LANDMARK – OPP SHAH FUNCTION PLAZA RED HILLS HYDERABAD TS INDIA 500004
Thanks much, We will be thanks! for remembering us
Haseeb Mohammed,
India.
Mohammed H.
Please send me my COLA-NOTICE asap.
HASEEB A. MOHAMMED
115451 F 102 1ST FLOOR PARAMOUNT TOWERS
NEAREST LANDMARK – OPP SHAH FUNCTION PLAZA RED HILLS HYDERABAD TS INDIA 500004
Thanks much,
Haseeb Mohammed,
India.
Marcia L.
I had no idea the COLA notices were not being mailed out. I needed it in order to get assistance with my utility bill and was horrified that I hadn’t received it. Now I managed to create an account, but still can’t figure out how to find the COLA form so I can print it. BTW, I’m a college graduate (engineering) and this is very difficult.
Bill
I became eligible for SS on Dec 2018, first check Jan 2019. I never received a COLA notice; how can I be sure I am receiving the latest COLA increase. Thanks!
V.V.
Hi Bill, thank you for your question. To inquire about your benefit amount, you will have to contact your local office or call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.
Kevin R.
I am trying to get my mother’s 2019 New Benefit Account Statement. She did not receive one in the mail. She needs one for her assisted living residence.
Her name is Bentrena K. Johnson, her SSN is *** – ** – ***. Her DOB is 02/17/1937. She resides at Hope’s Creek Retirement Center at 2502 Fayetteville Rd. Van Buren, AR 72956 Apt. 102. Any help with this would be greatly appreciated.
A.C.
Hi, Kevin. For your mother’s security, we do not have access to private information in this venue. Unless you are her representative payee, you cannot request this on her behalf. She can contact her local office for assistance or call us toll-free at 1-800-772-1213, Monday through Friday, between 7:00 a.m. to 7:00 p.m. and speak to one of our representatives. Generally, she’ll have a shorter wait time if she calls later in the day. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.
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