New Online Social Security COLA Notices
Reading Time: 2 MinutesLast Updated: November 3, 2023
We are constantly expanding our online services to give you freedom and control when doing business with us. Our new online cost-of-living adjustment (COLA) notices are another example of our commitment in this area.
Later this year, we will post the Social Security COLA notices online for retirement, survivors, and disability beneficiaries with a personal my Social Security account. The announcement of the COLA amount will occur in October, but final benefit amounts won’t be calculated and available until December, when we mail COLA notices that contain the benefit amount for the next calendar year.
These COLA notices will now be available to view and save via the online Message Center inside my Social Security. The Message Center is a secure, convenient portal where you can receive sensitive communications we don’t send through email or text.
This year, individuals will still receive COLA notices by mail. In the future, they will be able to choose whether they receive their notice online instead of on paper.
Online notices will not be available to representative payees, individuals with foreign mailing addresses, or those who pay higher Medicare premiums due to their income. We plan to expand the availability of COLA notices to additional online customers in the future.
Remember, our services are always free of charge. No government agency or reputable company will solicit your personal information by email or request advanced fees for services in the form of wire transfers or gift cards. Avoid falling victim to fraudulent internet “phishing” schemes by not revealing personal information, selecting malicious links, or opening malicious attachments. You can learn more about the ways we protect your investment, personal information, and my Social Security account here.
Social Security’s online services make it easy to have the best experience possible by putting you in control of your time. Sign up for or log in to your personal my Social Security account today and choose email or text under “Message Center Preferences” to receive courtesy notifications so you won’t miss your electronic COLA notice!
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Tags: Cost of living adjustment, my Social Security, my Social Security account
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Tamal B.
Nice blog post.
Thank you.
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Lynn T.
I need COLA information for 2019 to make copies for Maryville,Tn housing and for SNAP so they can decide to keep giving me my regular food stamps or what they decide to do. But I need a copy of my COLA notice for 2019. Thank you for your help. My SSN *** – ** – ***
Joseph R.
I received a letter telling me I would get a raise on my social security today is the night cuz it says on the weather but I didn’t get a raise can you tell me why or what happens for Joseph Richard Aguayo telephone number 361 929 0628 . SS # *** – ** – *** . Thank you
Ann C.
Hi, Joseph. For your security, we do not have access to private information in this venue. We ask members of our Blog Community to contact their local Social Security office for assistance with specific questions about their case. You can also call us toll-free at 1-800-772-1213 and speak to one of our agents for further guidance. Representatives are available Monday through Friday, between 7:00 a.m. and 7:00 p.m. Generally, you will have a shorter wait if you call later in the day. Just a reminder – please be cautious about posting personal information on social media. Thanks.
Mary M.
My 2019 COLA statement was not received by me in the postal mail. My husband and son received their 2019 COLA statements in the postal mail around 3 to 4 weeks ago. I know that you cannot send another one in the mail because we had trouble several years ago. I tried to create an account with MYSOCIALSECURITY.COM and could not proceed with the information typed even though it was the best to my knowledge. I need the COLA, income, tax, and Medicare monthly benefit charge for doing taxes, requesting a loan, getting HRA money back for my Medicare premiums. What should I do?
Vonda V.
Hi Mary, thank you for the question. If you are unable to create a my Social Security account or encounter a problem, you may call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk” or you can contact your local Social Security office.
Tamal B.
Thank you for such a nice post. Keep it up author.
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Paul K.
Why have I received three different amounts that I’ll be paid for my social security’ I’ve been getting 2,028.00 for three months for the 2019′ before that I was getting 1894.00 for yrs now I called my bank to check my direct deposit for the 3rd of the month and it’s only 1815.00 less than I’ve ever received , I depend on my social security like everyone else and it’s taken away , why???
Saptarshi B.
Thank you for your nice blog post.
Keep it up.
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Mondal C.
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Pauline L.
When will I receive notice of my new benefit amount for 2019? Last year it was earlier than the end of December.
Thank you.
Linda B.
I received my new benefit amount notice over a week ago. I have been married for over 40 years and my husband always receives notices the same day I do or the day after. My husband hasn’t received his yet. We are worried his was mis-delivered to another address and now someone else in our neighborhood knows his name and how much his monthly benefits are. The PO is absolutely no help in this matter.
Linda Ballard
ellbee@verizon.net