Martin J. O’Malley Sworn in as Commissioner of Social Security Administration
Reading Time: 2 MinutesLast Updated: December 20, 2023
Martin J. O’Malley was sworn in today by Senator Ben Cardin as Commissioner of Social Security to a term that expires on January 19, 2025.
Commissioner O’Malley expressed his gratitude for being chosen to lead the Social Security Administration. “I am honored for the opportunity of a lifetime to lead Social Security’s outstanding public servants forward, together, in such an important mission to help the agency to deliver critical services to the American people,” said Commissioner O’Malley. “Social Security is the most far-reaching and important act of social and economic justice that the people of the United States have ever enacted. For tens of millions of Americans across our country, Social Security is the difference between living with dignity or living in poverty.”
A lifelong public servant, Commissioner O’Malley brings a vast amount of experience to the position. He served as Governor of Maryland from 2007 to 2015, following two terms as Mayor of the City of Baltimore. Prior to being elected Mayor, he served as a member of the Baltimore City Council from 1991 to 1999 and Assistant States Attorney for the City of Baltimore before that.
Commissioner O’Malley is a pioneer in using performance-management and customer service technologies in government and has written extensively about how to govern for better results in the Information Age by measuring the outputs of government on a real-time basis.
As Commissioner, Mr. O’Malley will be responsible for administering the Social Security retirement, disability, and survivors insurance programs that pay over 1.4 trillion dollars annually in benefits to more than 66 million beneficiaries, as well as the Supplemental Security Income program that provides cash assistance to approximately 7.5 million people with limited income and resources. The agency has a workforce of about 61,000 employees and 1,500 facilities across the country and around the world.
Since 2016, Commissioner O’Malley has lectured on public administration at numerous universities and institutions, including the University of Maryland, Harvard University, Georgetown University, and Boston College School of Law.
Commissioner O’Malley graduated from Catholic University in Washington, D.C., in 1985, and earned his law degree from the University of Maryland School of Law in 1988. He and his wife of over 30 years, Judge Katie Curran O’Malley, have four children, Grace, Tara, William, and Jack.
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Jack T.
I realize that Martin O’Malley is new in the office. I am writing this comment hoping it will help others and give Mr. O’Malley a chance to make a difference.
My wife passed away in December and I did not receive a 1099 for her. I could not file with the IRS without it. After three calls, all with wait times about an hour, I never received it. I had to drive downtown to the local office where I had to wait for four and a half hours because the computer answering service does not list 1099 replacement so I could not schedule an appointment. After more than four hours, a representative came out and announced that those who just needed a 1099 or other simple fixes could line up. Half the room lined up. It took two or three minutes for each of us to be helped and on our way. If that had happened early in the day it would have helped all of us. Even better, a process to help elderly people by phone would be a wonderful thing.
C.B.
Hi, Jack. Thanks for using our blog and for your feedback! We’re sorry to hear about your experience. Your thoughts are important to us. You can submit feedback by visiting our contact Social Security page. Once there, select the “Email Us” link. This will take you to the “Email A Question to our Support Team” form, where you can complete and submit a compliment, complaint, or suggestion. Thanks, again.
Tina N.
am in need of help, I have contacted my local office several times and asked to speak with a supervisor but get hung up on each time. I am trying to get information on an overpayment waiver that I submitted and instead of hearing anything on the waiver they sent me a second overpayment notice. I have called the 800-772-1213 number just to be told that they are just a call center and I have to speak with my local office. My local office does nothing to help and I am desperate to find someone to help me. They are trying to make me pay back the overpayment that was their fault and they won’t take any less than $541.00 a month. If I pay them $541.00 a month I will no longer be able to afford my mortgage and will end up homeless because the people at Social Security do not care. I am at the end of my rope and can no longer deal with this office and their lack of help and their uncaring employees. They person I spoke with today at my local office told me that he could give me the information I requested but it would take more time than he was willing to put into looking into my account. Social Security needs to hire people that will help the vulnerable, sick and elderly people who just need someone to have a little bit of compassion and understanding. Who can I speak with since my local office won’t help and the call center says they can’t help. There has to be someone else. The commissioner should help these people who can’t get their local office to do anything. I can’t even find where I need to go to file a complaint against the whole administration or who to contact for a lawsuit
C.B.
We’re sorry to learn of your experience, Tina. For your security, we do not have access to private information in this venue. We encourage you to continue to work with your local Social Security office. It may be best to visit your local office again and ask to speak with a supervisor while you’re there. You can submit feedback by visiting our contact Social Security webpage. From there, select the “Email Us” link. This will take you to the “Email Our Support Team” form where you can submit a compliment, complaint, or suggestion. We hope this is resolved soon.
Pamela P.
Do the worker’s in the Social Security office change your benefits to what they want you to get? I mean the least amount. I’ve been on disability since 17 years old. I was told they didn’t care what was wrong with me. I was still on my parents account when they died in 1999. They keep switching my benefits. Also I was told that I would never see enough money to live on. I live in Kansas.
Darrel
I just wanted to say thanks to all the good agents at my local office in San Luis obispo California. I know your over worked. Natalya. Valerie, Lauren, Eric. Thnks
C.B.
Thank you for your feedback! We’re pleased we can help. Our employees are committed to providing the public with the best service possible. We promise to pass your note along to our colleagues in California.
Felicia F.
I’m in the process of reaching out to Mr. O’Malley to advise of the treatment my daughter and I have received from the social security office as well as calling the 800 number for almost 2 months shy of a year. We’ve been hung up on repeatedly and have not received any results in almost a year for my daughters disability check we haven’t received a dime, and we keep being put on hold and haven’t received any funds. When we do get the chance too speak to someone where repeatedly being told they are so backed up that it’s going to take six months or longer before anybody is assigned to my daughters case and it’s been well over six months almost a with results. I’m left to pay for her medical bills her medicine she sees two doctors, her psychiatrist as well as her medical doctor. She was receiving the disability and then it just stopped for no reason we’ve sent all documentation showing that she is still up on the doctors care for both doctors, and they still have not received any checks in almost a year and will be told they’re backed up. She doesn’t have a caseworker assigned to her case and we’re left to just wait so I’m going to explain to Mr. O’Malley every phone call that we received because I’ve kept everything every note every conversation to let him know exactly what we’ve been through and what I’ve been going through with my daughters situation. I have never seen anything like this from Social Security where you haven’t received any funds in a year and your left to pay out-of-pocket yourself for everything and I’m a single parent left to care for my daughter on my own her father passed away.
S.S.
We’re sorry to hear about your experience, Felicia. For your security, we do not have access to private information in this venue. We encourage you to continue to work with your local Social Security office. You can ask to speak with a supervisor during your next call or visit. Or you can call us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m. You can also submit feedback by visiting our How can we help? webpage. From there, select the “Email Us” link. This will take you to the “Email Our Support Team” form where you can submit a compliment, complaint, or suggestion. We hope this is resolved soon.
Barbara M.
I am having issues regarding my social security benefit and I have received numerous misinformation. I need someone to help me. I have spent numerous hours on the phone and visits to social security since Oct 2023 and no one has given me any correct information.
S.D.
We’re sorry to hear about your experience, Barbara. For your security, we do not have access to private information in this venue. We encourage you to continue to work with your local Social Security office. You can ask to speak with a supervisor during your next call or visit. Or you can call us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m. If you disagree with a decision we’ve made and wish to appeal, visit our Appeals webpage. You can also submit feedback by visiting our How can we help? webpage. From there, select the “Email Us” link. This will take you to the “Email Our Support Team” form where you can submit a compliment, complaint, or suggestion. We hope this is resolved soon.
Olga R.
How much longer untill they make changes at the chula vista office. The wait time is ridiculous let alone the time you have to wait for your number to be called. In less than a year i had to visit the office for documentation and appointments. I was turned away more than a few times after waiting outside in line for over four hours. Please make changes!
S.D.
We’re sorry to hear about your experiences, Olga. We have forwarded your comments to our colleagues in California. In the future, the most convenient way to do business with us is to visit our website to get information and use our online services. You can also call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., or your local office. Wait times to speak to a representative are typically shorter Wednesdays through Fridays or later in the day. We hope this helps.
Eddie D.
I have been fighting for social security for over 7 years and I have been approved in October and have been trying to get my payment I have not received anything from them I called and keep getting the run around just need help with getting my benefits started back please help me if you can thank. I am Jennings Louisiana
S.D.
We’re sorry to hear about your situation, Eddie. For your security, we do not have access to private information in this venue. We have forwarded your comments to our colleagues in Louisiana. We encourage you to contact your local Social Security office or call us at 1-800-772-1213, 8:00 a.m. to 7:00 p.m. We hope this is resolved soon.
Eddie D.
I have been fighting for social security for over 7 years and I have been approved in October and have been trying to get my payment I have not received anything from them I called and keep getting the run around just need help with getting my benefits started back please help me if you can thank
Joann M.
Mr Commissioner, O’Malley,
I am writing with a complaint about the Schenectady County Social Security office. My wife received a letter from this office, with paperwork belonging to another person, entirely! Not only does this letter state another person’s name, it also has HER social security number on it!! It’s very apparent that someone in this office made a very serious mistake in sending us this information.
We have been fighting for a reenstatement of our SSI benefits, as this was our only income. What I would like to know is, how will YOU rectify this situation? We got married, and my wife and I lose our benefits? This is craziness!! How do we survive? Is it because I married a WOMAN, instead of a man? Then, we have total access to another person’s life because our GOVERNMENT made a mistake? We have already contacted an attorney over this matter, and plan to take legal action against the Social Security Administration. We are quite upset over the FACT that now my wife’s social security number has been compromised, BY A HUGE MISTAKE MADE BY OUR GOVERNMENT??!!! Unacceptable!! Your administration will be hearing from our legal counsel!!
S.D.
We’re sorry to hear about your experience, Joann. For your security, we do not have access to private information in this venue. We have forwarded your comments to our colleagues in the New York Region, but we encourage you to continue to work with your local Social Security office. Supplemental Security Income (SSI) is a needs-based program for people with disabilities who have limited income and resources. Your marriage may affect your benefits because we must consider your spouse’s income and resources. For more information, check out our blog.