General

Martin J. O’Malley Sworn in as Commissioner of Social Security Administration

December 20, 2023 • By

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Last Updated: December 20, 2023

Social Security Administration LogoMartin J. O’Malley was sworn in today by Senator Ben Cardin as Commissioner of Social Security to a term that expires on January 19, 2025.

Commissioner O’Malley expressed his gratitude for being chosen to lead the Social Security Administration. “I am honored for the opportunity of a lifetime to lead Social Security’s outstanding public servants forward, together, in such an important mission to help the agency to deliver critical services to the American people,” said Commissioner O’Malley. “Social Security is the most far-reaching and important act of social and economic justice that the people of the United States have ever enacted. For tens of millions of Americans across our country, Social Security is the difference between living with dignity or living in poverty.”

A lifelong public servant, Commissioner O’Malley brings a vast amount of experience to the position. He served as Governor of Maryland from 2007 to 2015, following two terms as Mayor of the City of Baltimore. Prior to being elected Mayor, he served as a member of the Baltimore City Council from 1991 to 1999 and Assistant States Attorney for the City of Baltimore before that.

Commissioner O’Malley is a pioneer in using performance-management and customer service technologies in government and has written extensively about how to govern for better results in the Information Age by measuring the outputs of government on a real-time basis.

As Commissioner, Mr. O’Malley will be responsible for administering the Social Security retirement, disability, and survivors insurance programs that pay over 1.4 trillion dollars annually in benefits to more than 66 million beneficiaries, as well as the Supplemental Security Income program that provides cash assistance to approximately 7.5 million people with limited income and resources. The agency has a workforce of about 61,000 employees and 1,500 facilities across the country and around the world.

Since 2016, Commissioner O’Malley has lectured on public administration at numerous universities and institutions, including the University of Maryland, Harvard University, Georgetown University, and Boston College School of Law.

Commissioner O’Malley graduated from Catholic University in Washington, D.C., in 1985, and earned his law degree from the University of Maryland School of Law in 1988.  He and his wife of over 30 years, Judge Katie Curran O’Malley, have four children, Grace, Tara, William, and Jack.

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  1. Dennis J.

    I would just like for someone to answer my phone call. I have been calling for three days. I’m just trying to change where you send my benefits. Your system won’t let me do it online.

    I wait on hold for two hours then your phone starts to ring and then some bot gets on the line and tells me to many people online please call back later. This unacceptable.

    • Stephanie

      Hello I finally talked to someone almost 1 hour on the phone they said to call better on a Friday January is busy they said.

    • S.D.

      We apologize for your experience, Dennis. If you’re unable to create a personal my Social Security account, you can update your information using our automated telephone service by calling 1-800-772-1213. The service is available 24/7. At the prompt, respond “Direct deposit.” You’ll need to provide your current direct deposit routing and account numbers to change your information over the phone. For more information, visit Update direct deposit. You can learn more about our automated phone service at our Contact Social Security By Phone webpage. If you still need assistance, please try again to contact your local Social Security office. We hope this helps.

  2. M i.

    I am my son representative payee he is disabled so it leaves me to do everything for him because he cannot do it for himself he’s incapable of writing and reading his 30 years old however his disability was reduced very low so it leaves me to figure out how am I going to be able to buy him clothes and a necessity things that he need plus pay light bill I am just only a representative payee doing what is right because I was accused for 19 years by Social Security Administration treated very wrongly for the 19 years and I think it’s very unfair that his disability is cut it’s unfair I am unable to work I am also waiting for my disability due to the fact of health problems this is my last hope I don’t know what to do even with Medicare they deny him and he should be able to get both which meaning he have Medicaid and he should be able to have both which is d u a l there’s so much problem that the Social Security Administration Employees give they do not treat me with no respect at all even for the 19 years when they wrongfully accuse me, I am reaching out for help because this is very serious I am actually hoping that somebody could please help me and reach out to me the Social Security Administration Employees do lie and this is not badging anybody or making any unfold statement I know what I’ve been through with these people especially the ones them that is working for SSA I am not treated with respect .

    • S.D.

      We’re sorry to hear about your son’s situation, MichelleFor security reasons, we do not have access to private information in this venue. We encourage you to call us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m., or continue to work with your local Social Security office. You may ask to speak to a supervisor on your next call or visit. We hope this helps.

  3. Kelly C.

    I am a retired Disabled Veteran. I started my SS benefits when I turned 62. At age 65 the social security computer started charging me for medi care with out notification. As a disabled Veteran, my medical needs are garunteed through the veterans benefits so I have zero need of medi-care.My birth date falls in June so I was not made aware of the charges until the December letter notifying me 2024 increase and charges for medi-care. I am on a limited income and I would like the money from June – December pay’d back to me. What is the mechanism for reimbursement?
    Thank you.

    • S.D.

      Thank you for your service, Kelly. You were automatically enrolled in Medicare A and B at 65 because you were receiving Social Security retirement benefits. For more information, check out our Frequently Asked Questions. Since you must pay a premium for Part B coverage, you had the option of turning down Part B. If you haven’t already dropped your Part B, you will need to submit a signed request or a completed Form CMS-1763, Request for Termination of Premium Part A, Part B, or Part B Immunosuppressive Drug Coverage, to your local Social Security office. To learn more, visit How to drop Part A & Part B. Please call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., to speak with a representative about the Part B premiums you’ve already paid. We hope this helps.  

  4. Bonnie P.

    Please invest allotted funds to SSA to hire staff to get claim wait times down. I have been 2 years. I applied after being approved for ordinary disability through the State of Maryland which I was employed for 36 yrs and two physicians documenting unable to work, denied on my initial application now waiting on reconsideration level. I have not worked since October 2021. How are people to keep there head above water do you have to lose everything you have. Being from Maryland and working for former OMalley as a State Employee, I hope he can get SSA some money for staffing.

    • S.D.

      We’re sorry to hear about your situation, Bonnie. You can submit your feedback by visiting our How can we help? webpage. From there, select the “Email Us” link. This will take you to the “Email Our Support Team” form where you can submit your suggestion. The length of time it will take to receive a decision on your disability appeal depends on several factors, including the nature of your disability and how quickly we can obtain evidence from your medical sources. For more information, visit our Disability-How You Qualify webpage. To learn how to check the status of your appeal, visit our Frequently Asked Questions. We hope this helps.

  5. Ronald A.

    Yes my name is Ronald robs I’m from Dalton Georgia I’m having a problem with the Social Security office here in Dalton Georgia I am disabled and I cannot get anyone to help me get my check started back I need someone to contact me any kind of way at my email address Rob’s Ronald 787@gmail.com I’m about to lose everything that I have because they refusing to pay me my Social Security checks something need to be done this Administration needs to help people and not hurt them can someone help me please

    • S.D.

      We’re sorry to hear of your situation, Ronald. For your security, we do not have access to private information in this venue. We have forwarded your comments to our colleagues in Georgia. Please continue to work with your local Social Security office. You can ask to speak with a supervisor on your next call or visit. We hope this matter is resolved soon.

  6. Kim S.

    Why does it take so long for SSA to distribute the disability backpay. I was granted disability with backpay 6 months ago, recieved 3 monthly checks and cant find out why the backpay has not been issued.

    • S.D.

      We’re sorry to hear of your situation, Kim. The processing time for release of back pay varies. For your security, we don’t have access to your private information in this venue. Please contact your local Social Security office for assistance with your case. Wait times to speak to a representative are typically shorter Wednesdays through Fridays or later in the day. You can ask to speak with a supervisor on your next call or visit. We hope this is resolved soon.

       

  7. Timothy B.

    Why would anybody send your full social security number through the mail these days ? Your causing a lot of identity theft, is there something wrong with you ?

  8. Patrick

    I would like to get in contact with the commissioner of SSI for the reason of having continuous issues with Lorraine social security office I have contacted our state rep the inspector general and this centers office for Ohio every time I call to try to get my social security reinstated they always need one more thing than the same then the same then the same they keep telling me that it is a inconvenience for them to do their jobs because of the way I manage my accounts in my bank because of my severe ASD that is how I organize things versus having balance books and they don’t like it

    • S.D.

      We’re sorry to hear about your experience, Patrick. The new Commissioner of Social Security is Martin J. O’Malley. You can send your correspondence by mail. You’ll find the contact information here. For your security, we do not have access to private information in this venue. We have forwarded your comments to our colleagues in Ohio. We hope this matter is resolved soon.

  9. Linda J.

    Just recently my mom passed away on Nov 30 2023 I called ssa and asked them if her benefits coming for Nov was ok to pay her bills incurred for the month and they stated yes it was ok to pay her bills with her check. Today 01/11/24 we received a call from the bank stating that we had to pay her Nov check. We can’t afford this and it was your ssa department I’m Provi Utah that stated we could use the benefits for bills. I want to know why this is happening ? And I want to know why we told the day of her death that we could use her benefits for bills. Please help us with this as none of us can do that and this has been so hard on us we can’t even grieve her because of this sick mess and we did the right thing reporting her death when it happened and now we are screwed we need your help now
    Thank you
    Linda

  10. Tomika

    I been waiting 6mos.for back pay.I’ve been calling local ssa office and National office for months now. And no one is giving me a straight answer. I need someone to please help me with this situation. I contacted the caseworker, he told me don’t call him anymore basically .Because he have nothing to do with it.

    • S.D.

      We’re sorry to hear about your situation, Tomika. For your security, we do not have access to private information in this venue. We encourage you to continue to work with your local Social Security office. You can ask to speak to a supervisor on your next call or visit. You can also submit feedback by visiting our How can we help? webpage. From there, select the “Email Us” link. This will take you to the “Email Our Support Team” form where you can submit a compliment, complaint, or suggestion. We hope this is resolved soon.  

       

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