Disability, General, Retirement, Survivors, Taxes

Join the 19 Million People Who Have my Social Security Accounts

July 2, 2015 • By

Reading Time: 2 Minutes

Last Updated: November 6, 2023

A woman uses a computerAt some point in his or her life, almost every American will need, or will at least be eligible for, Social Security benefits. Our website has quickly become our newest hub for many of our customers to conduct their business with us.

Already more than half of our customers who apply for retirement or disability benefits, or who submit a Medicare claim, do so online.

Here’s why:

Our suite of online services is convenient, secure, and easy to navigate. And, we continually refine and add services.

Head to our website to find out what benefits you can apply for by using our screening tool to help identify all the Social Security programs you might be eligible for.

For example, if you applied for Social Security benefits, you can check the status of your application online.

You can also file an appeal on a decision made on your disability claim or get a replacement Medicare Card.

Maybe you want to know if you can get Extra Help with your Medicare prescription drug costs.

What about using our Retirement Estimator for a retirement estimate based on real time access to your earnings record.

Create a free personal my Social Security account to see all the information tailored to you.

You can view your Social Security Statement and verify your earnings records, since missing or inaccurate information could affect the amount of your future benefit.

If you need information from us to complete business with someone else, we make some of that information available with my Social Security. Download a replacement SSA-1099 or SSA-1042S for tax season, or get a letter to verify that you are, or aren’t, receiving benefits.

If you receive monthly benefits, you can easily change the address and telephone number you want to use and start or change your direct deposit information.

If you are blind or visually impaired, choose alternate ways to receive information from Social Security – whatever works best for you.

Join millions who are using our online services. And, personalize your experience by creating a personal my Social Security account account today!

Did you find this Information helpful?

Thanks for your feedback!

Tags: , , ,

See Comments

About the Author

Phil Gambino, Assistant Deputy Commissioner, Communications

Assistant Deputy Commissioner for Communications


  1. Tony

    I need a access code for my social security

  2. Scott H.

    I changed my direct deposit to new account 07/19/2018 but didn’t receive it today how do I find where it went to the new account are old account

    • R.F.

      Hello Scott. Contact the financial institutions where you had or have your accounts or call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week.

  3. Nancy A.

    How do I have taxes deducted from my monthly SSA check?

  4. Mary B.

    I’m having difficulty opening an online acct, with my entered info said to be in error. I receive benefits, & want to change my residence address & direct deposit info.

    • R.F.

      We’re sorry to hear that you had difficulty creating an account, Mary. For assistance with the “my Social Security” account, please call our dedicated my Social Security-Hotline. To reach this hotline, call 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”. Or contact your local Social Security office. Thanks!

  5. Donald D.

    Sure wish SS programmers WOULD go to work NOE TO simplify your complex and convoluted internet site. Nearly impossible to navigate so i gave up never to attempt again. Someone MUST ROLL UP THEIR SLEEVES AND GO TO WORK OR REWORK THIS MISERABLE AND WORTHLESS PIECE OF JUNK.

  6. Martin H.

    I have been refused a My Social Security account. No explanation why. I wanted to get some information for my tax return. Lost the 2017 paperwork. I requested a replacement, but I thought I would be able to get the information on the internet.

    • R.F.

      Hi Martin! f you’re referring to a replacement Form SSA-1099, you can get one by using your personal my Social Security account. If you are unable to create an account or encounter a problem with your my Social Security account, please call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or contact your local Social Security office. Thanks.

      • Martin H.

        I understand that I can get the 1099 info from a my social security account. I get rejected in trying to set up an account. I can’t wait hours on hold for an agent. Is it possible that someone else has set up an account in my name?

  7. Raine

    ___123___Join the 19 Million People who have my Social Security Accounts | Social Security Matterss___123___

  8. Lesly F.

    To whom it may concern if we TO bad I am disable my SSi is top on March first none on my bills is pay rent, telefone cable transportation and more thank you social security administration. Thanks again

  9. Sterling D.

    I would like to change an address for my wife.

    • R.F.

      If your wife get Social Security benefits or is enrolled in Medicare, she can change her address online by using a my Social Security account. Thanks!

  10. Hiep N.

    Please help me answer this question. Thanks.

    I’m an international student studying here in the US. I’m not a US citizen. I’ve got my SSN number last June.

    Can I create online account in such case? Thanks.

    • R.F.

      Please visit our “Frequently Asked Questions” web page to find information about how to set up an account. Thanks!

Comments are closed.