IG Warns Public About Fraudulent Phone Calls Threatening Arrest or Legal Action
Reading Time: 2 MinutesLast Updated: December 7, 2018
The Acting Inspector General of Social Security, Gale Stallworth Stone, is urging citizens to remain vigilant of telephone impersonation schemes that exploit the Social Security Administration’s (SSA) reputation and authority.
The Office of the Inspector General (OIG) continues to receive reports from across the country about fraudulent phone calls from people claiming to be from SSA. Recent reports have indicated that unknown callers are using increasingly threatening language in these calls. The callers state, due to improper or illegal activity with a citizen’s Social Security number (SSN) or account, a citizen will be arrested or face other legal action if they fail to call a provided phone number to address the issue. This is a scam; citizens should not engage with these calls or provide any personal information.
SSA employees do contact citizens, generally those who have ongoing business with SSA, by telephone for customer-service purposes. However, SSA employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information. In those cases, the call is fraudulent, and you should just hang up.
“Unfortunately, scammers will try anything to mislead and harm innocent people, including scaring them into thinking that something is wrong with their Social Security account and they might be arrested,” Stone said. “I encourage everyone to remain watchful of these schemes and to alert family members and friends of their prevalence. We will continue to track these scams and warn citizens, so that they can stay several steps ahead of these thieves.”
The OIG recently warned that some of these impersonation calls have “spoofed” SSA’s national customer service phone number, displaying 1-800-772-1213 as the incoming number on caller ID.
The Acting Inspector General urges citizens to be extremely cautious, and to avoid providing information such as your SSN or bank account numbers to unknown persons over the phone or internet unless you are certain of who is receiving it. If you receive a suspicious call from someone alleging to be from SSA, you should report that information to the OIG at 1-800-269-0271 or online at https://oig.ssa.gov/report.
For more information, please visit https://oig.ssa.gov/newsroom/scam-awareness. For media inquiries, please contact Andrew Cannarsa, OIG’s Communications Director, at (410) 965-2671.
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Andrew Cannarsa, OIG Communications Director
Andrew Cannarsa, OIG Communications Director
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ROGER F.
I called the 800 269-0271 number to report a SSA scam call and was told there was a 1 hour wait time.
WOW!
L.A.
Hi Roger. Thanks for letting us know. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.
If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.
david p.
recently I (David K Plas) have been called by a lady claiming to be a officer at the soical security office #248015785 case number #DMC701089 telling me that my number has been compromised and that there is suspicious activity, she had me read the last 4 o9f my ss# and identify myself which i did, She claims to have some kind of delema inwhich i have been charged for money laundry and drug trafficing. she was polite and wanted to warn me of a arrest warrent that was in effect as of the call now … i was also asked if i was holding money on self or at my home for reasons of being searched and i didnt quiet understand her, her foreign accent was hard to understand. i also could hear a man voice in the background talking to a caller as well … i need more info please call me M-F 7am – 9pm PST 619-867-3774
L.A.
Hi David. Thanks for letting us know. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.
If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.
ALOK S.
I do NOT do fraud of any kind whether its IRS TAX or SSA. Do not bug me or threaten to arrest me for something I didn’t do. I have a family and a rewarding career. I don’t sense any suspicious activity with my SSN id. I have a right to work in this country and state of California. I don’t want to hear anything about SSA fraud, you hear me. LEAVE ME AND MY FAMILY THE HELL ALONE, else you’ll be sorry!
L.A.
Hi Alok. Thanks for letting us know. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.
If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.
Eugene D.
Scam/ call phone number Threatening arrest
(325) 268-5811
L.A.
Hi Eugene. Thanks for letting us know. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.
If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.
Michael H.
scam call from 1-883-825-9781 advising of illegal activity of my SS account & threatening legal action, etc
L.A.
Hi Michael. Thanks for letting us know. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.
If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.
James v.
Thank you this information it is helpful the phone number I received is 1-888-569-0864 saying I could be in great danger of losing my ssI.phone call received time 5:48 pm 11/7/2019.
L.A.
Hi James. Thanks for letting us know. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.
If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.
Katherine D.
I recurved a phone call claiming to be from SS,
Said The was a fraudulent claim and arrest press #1
L.A.
Hi Katherine. Thanks for letting us know. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.
If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.
Agustin B.
Fraud Alert
people called me from 623-471-6976
Fraud Alert
L.A.
Hi Agustin. Thanks for letting us know. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.
If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.
Sue F.
I just received a couple of these calls today
L.A.
Hi Sue. Thanks for letting us know. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.
If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.
MARY M.
1-346-347-7621(texas)
calls all the time-scam and claiming to be the IRS
A.C.
Hi, Mary. Thanks for letting us know. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.
If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.