How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
Did you find this Information helpful?
Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
Comments
Leave a Comment
Please review our Comment Policy before leaving a comment. For your safety, please do not post Personally Identifiable Information (such as your Social Security Number, address, phone number, email address, bank account number, or birthdate) on our blog.
Deborah K.
Will I was about to try to sign up on Login.gov but sounds like there is too many problems. I am concerned this is a Scam. Needs to be fixed or go back the system that worked. To close to an election to be changing systems.
mezacarlos877@gmail.com
mezacarlos877@gmail.com
BRUCE G.
Live in philippines system doesn’t accept my address so now I can’t get information I need.
George S.
I do not know any way to get my photo ID into your system, so I cannot use it at all. I’ve tried taking a photo with my cell a few times and photos of documents always come out illegible. Also, I do not have a printer or fax. What is really outrageous is that even Russia and China could probably give you all my information but our agencies don’t seem to be able to have their computers communicate. Intentional to discourage citizens from using it?
T.Y.
Hello, George. Thank you for reading our blog. For step-by-step instructions on how to make the transition, watch our 3-minute video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov. We hope this information is helpful.
Roger V.
When I log into login.gov, my wife’s account comes up. She applied for social security earlier this year. I was just planning to sign up for Medicare part A. What is the best way to fix this and apply?
S.S.
Hello, Roger. Thanks for reading our blog. Each person must set up their own Login.gov account with their own personal email address – not an email that you share with someone else. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov. We hope this helps.
Robert R.
N/A
Howard B.
I submitted my Social Security Retiremet application but have to change my requested start date to the month after my birth date. Can you assist in making that change? I submitted the application today.
S.S.
Hi Howard. Thanks for reading our blog. We do not have access to personal records in this venue. To make changes to your Retirement Appliction, please continue working with your local Social Security office. If you are unable to visit the local Social Security office, you can call our toll-free number at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday between 8:00 a.m. and 7:00 p.m. We hope this helps.
Wally
SSA made this process so complicated that you’ll end up locking out the legitimate senior citizen users who are not as computer literate as the identity thieves that you are trying to thwart.
Alan P.
your Login.gov scam is blocking me from ever accessing my account again because of the policy of only one account being able to use an email address. Two of my email addresses are now associated with my and the other one says your emails are spam and will not even put them in the spam folder.
T.Y.
Thank you for reading our blog, Alan. If you need help with transitioning your account, please call our toll-free number at 1-800-772-1213 (TTY 1-800-325-0778). Our National 800 number is available Monday through Friday, 8:00 a.m. to 7:00 p.m. Please say “Help Desk” at the voice prompt. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov. You may contact the Login.gov help center for assistance with Login.gov accounts, and ID.me support center for assistance with ID.me accounts. We hope this helps.
Alvin M.
Every time I enter my information the system says that I already have an account under a different email. All my other emails have been deleted. The last one was with the school system and I have since retired.
KC
You can either re-register or use the forgot my user name and password. Since it will optimally link back to your social security number which did not change.
Good Luck!!!
Harry A.
Y yo quiero saber si puedo coger el seguro social por incapacidad a base de la epilepsia que esto es tan malditos neurólogos de aquí de Puerto Rico me han tratado a mí a Harry Albright Linera me han tratado a mí con una normal con un retardado mental de qué no puedo conducir de que no puedo guiar y han cogido a mí a mi madre como una estúpida de que uno es su retardado mental su imbécil con dilantín depacote zonisamide para que me siga borrando la memoria y me sigas y me siga haciendo más estúpido más anormal y nunca me has ayudado los malditos neurólogos esos y sí trabajé hojaláteria y pintura con dos viejos desgraciados Jorge Cardona y Johnny irizarri que se embolsicaban los chavos y nunca me pagaban y me veían a mí con un estúpido como una normal como un retardado mental y nunca me pagaban después empecé a trabajar tres años en un buger king que ahí va bien pero que después tuvo un accidente con una guagua Dodge caravanas que era de mi hermano que en vez de arreglarle el pueblo de Guaynabo se la quiso llevar para el pueblo de junco y llevándola yo con los dos pies para que no se me apagara y viendo por el quinto carril de toda esa avenida para que los carros volaran iba detrás de él y se me desapareció pues él se creía que iba corriendo lo más bien con ella y fue que esa porquería no quiso correr más y tuvo que dar la vuelta para venir a donde mí y se lo dije que mira esta guagua no quiere correr más ya se me paró aquí okay y haciéndome puente por detrás para poder cruzar al paseo pues la iba llevando lo más bien llevandola y mirando retrovisor y mirando y llevando ya el primer carril llegando casi el paseo se me aceleró dándole muchas veces aseado se me quedó pegado y se acero y me fui por un barranco de 100 metros rompí el guía con el pecho y tengo seis muelas rotas cuatro discos las costillas fracturas y nervios pillados no puedo levantar más de 15 libras y como estoy aquí las estoy haciendo comprándole a mi mamá sus cosas okay y por la maldita asociación de epilepsia esa que nunca me ayudó a mí a Harry Albright Linera que tengo 50 años ya y no he podido trabajar porque no tengo sitio cerca ni tengo carros y nunca me ha ayudado estos malditos médicos con el seguro social por incapacidad ni los malditos neurólogos desgraciados esos me han ayudado a mí con un seguro social por incapacidad que me dicen que no puedo guiar el carro tengo que irme en guagua tengo que tomar esas pastillas y que mi padre me tiene que llevar a todo sitio pues el paterno mío murió por seis vacunas del Covid 19 que ahora yo estoy a pie no tengo carro y soy el albacea de mi madre que yo soy el que la cuido y estoy usandolo estoy usando el dinero de su seguro social y nunca los malditos neurólogos me han ayudado a mí con eso y me han explicado con cosas buenas y yo sí no necesito el seguro social por incapacidad a ver cuánto me dan a mí para yo ayudarla a ella con la luz el agua el teléfono y compré mis cosas básicas porque no estoy jugando se lo dan a cuánto cabrones se lo dan el seguro lo gastan en cerveza en cigarrillo en jodidos tatuajes pantallitas y peinaditos de Capulina y una cosa voy a decir seguro social se están gastando los chavos en malditos tatuajes y los malditos tatuajes son los que están pegando el covid 19 que el que tenga tatuaje con asma bronquitis y pulmonía son los que están muriendo aficiados disecados okay y ha muerto ya un millón 65,000 tatuadores que entre ellos son bebés y niños porque no están desarrolladitos por las malditas mujeres que dan asco con esos tatuajes manoseadas que tanto que nos sacan en mi vida nosotros los hombres con que nos sacan chavo de pensión alimenticia y nos hacen la vida imposible a los buenos hombres pues mire también hay que hacerle el pánico a esas desgraciada que están tatuadas maldito juez para que se jodan bien jodidas y ese hombre se quede con la custodia de su hijo y esa desgraciada se joda con el amante de ella tatuador okay muchas gracias
T.Y.
Hello, Alvin. Thank you for reading our blog. If you need help with transitioning your account, please call our toll-free number at 1-800-772-1213 (TTY 1-800-325-0778). Our National 800 number is available Monday through Friday, 8:00 a.m. to 7:00 p.m. Please say “Help Desk” at the voice prompt. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov. You may contact the Login.gov help center for assistance with Login.gov accounts, and ID.me support center for assistance with ID.me accounts. We hope this helps.