General, Online Services

How to Transition Your Social Security Account to Login.gov

July 30, 2024 • By

Reading Time: 3 Minutes

Last Updated: August 23, 2024

Social Security Administration LogoIf you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.

For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov. 

Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.

Who does this affect?

If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.

Is there a deadline? 

While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.

A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?

Why are you making this change?

This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.

What do I need to do?

To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.

Information about Login.gov and ID.me

Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.

ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.

For more information, visit our Create an Account page.

Please share this information with friends and family, clients and colleagues, and others who may need it.

 

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About the Author

Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications

Deputy Associate Commissioner, Office of Strategic and Digital Communications

Comments

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  1. Jim S.

    On 08/22/2024 I received an email indicating I
    successfully linked my LOGIN.GOV to my existing Social Security account.
    When I attempted to sign in and clicked “sign in
    with LOGIN.GOV” it brought me immediately to
    the terms of service page. I was never instructed
    to enter my newly created password.
    How can this be corrected?

    Reply
  2. Carlos M.

    My Social Security was hacked* when I was using another email

    * Or not independent

    Reply
  3. Jan W.

    I have tried MULTIPLE times to sign into my Social Security at myss Account in order to update some information. i cannot get in using either myLogin.gov or my ssAccount sign ins. This is extraordinarily frustrating. My husband is a Social Security retiree and can’t understand what you want.

    Reply
  4. James S.

    Unable to log in SSA site with login.gov anymore?

    Reply
  5. M

    Absolutely the friggin worst, still can’t login

    Reply
  6. Taquera

    Everytime I login I am unable to get into my sons account but it will let me get into my retirement account. Tho is very frustrating because I have to sit on the phone for an hour when I can simply log into my sons account without having to call the 800 number .

    Reply
  7. Sherry B.

    My husband retired at 62 and I retired at 65. My ss check is slightly higher than his. If something sudden happens and he dies do I lose his social security payments? Are there surviver benefits I would receive?

    Reply
    • Lesley W.

      Hi…if you and your husband have been married for more than 10 years, you will get his Social Security, known as “Survivor’s Benefits,” but you have to be married for 10 years, or longer.

      My ex-husband, and I were married for almost 29 years, when we got divorced. He passed away on June 7, 2021, and since we had been married, for more than 10 years, I now receive his Social Security, as “Survivor Benefits” I hope this helps

      Reply
  8. Randy A.

    cannot my information changed over to login.gov. my email and password work get a security code get me to next level did not receive and activation code nothing comes through my phone. why?

    Reply
  9. John s.

    What are the communist democrats trying to steal from us now

    Reply
  10. Jim

    Why can’t you people leave well enough alone. You feel compelled to change things for no good reason. I think the only reason is to justify your job.

    Reply

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