How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
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Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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Lois S.
This is absolutely ridiculous that I would have to set up yet another account for my mother, who can no longer use a computer due to memory issues. The ID.me is a joke as it will not allow the information to be verified. I hate to think how hard it will be to set up a Login.gov account and what will be required for that! At this point it is less of a hassle for me to tote my mother to the social security office and deal with the lines there! Simplify? I think not! It would be nice if the government would get their act together and stop giving the citizens more work to do so that they can do their jobs correctly!
Thomas M.
I had a SS Account for years. Thought I had now gotten a LOGIN.gov so canceled that old account as your representative told me to. Got the Letter with the A-xxxxxxxx code which the letter said did not expire until Sep 28, 2024. Tried to activate my new login and SSA account about Aug 29 and was informed the code expired! BAD!
Talked to representative and things went from bad to worst! Now I have no online account, AND LOGIN.gov does not work, AND told I need to go to Ravenna to do it all in person!!!!!! Screw it, I am 81 and this whole thing @#$% I will simply not have an account, and just call with any questions.
You MUST give your phone representatives the AUTHORITY to correct things if you are giving them the RESPONSIBILITY to serve us. One without the other is the epitome of bad management.
Charles S.
I’m staying in Portugal for awhile and I need a copy of form 1099 to download for my 2023 tax return. How do I do that?
Me
‘Twas it not under the Presidential Administration of Herbert Hoover when shanty towns on aging WW1 veterans were begining to pop up around the White House later forcing Roosevelt to implement Social Security? I’ve paid into it well over the years and paid my taxes when the family courts forced me to liquidate my 401K and sell my house. Paid my share of the National Debt at the time! Our multi-mansion owning politicians will be judged again by the way they treat this next generation of our beloved United States of America’s elderly and our politicians, whom work for us, should consider selling their real estate to pay their Citizens what they are owed! And please Mr. Politician, don’t just Dem sell it to China but sacrifice it for your hard working citizens the way they sacrifice for Our Country!
Ann
I have a gov account. It is linked to SSS. They ask permission, yearly?, given. It then goes to a page asking a question about the “security code” y/n but it cannot be the one just given. WHAT? There was no prior other “just given” code so the accurate answer takes you to a dead end. Or a page announcing the set up of a new account as in a brand new social security account not confirmation of the existing one. No one to call.
Brenda
Frustrating that LOGIN.GOV won’t let me access my ssa account anymore. No problems when i used SS Username. Worked fine the first few times. Now after receiving the one time code via text it repeatedly loops back saying “You only need one Login.gov or ID.me account”
Iris L.
I’m having problem receiving the one time code in order to log in with login.gov. Please help.
Jose J.
Because I live in México i cuold not open a login.gob account when i get to what is the estate where i live It only gives mi the states of US end talks mi that the information It’s not correct.
Donna S.
I had no issues transitioning to Login.gov. I set up ID.me with IRS earlier this year…that was a painful, frustrating process. When I provided what I thought was my ID.me login to get to this SSA site, it returned me a not-so-helpful message that the account didn’t exist and asked me to create one. Thanks, but no thanks. Login.gov was so much cleaner and smoother to create. Now I’m wishing the IRS would allow login.gov instead of ID.me. Sometimes the Feds do get it right.
Carol M.
Created an account with login.gov tried to login and it keeps giving me a message temporarily doesn’t work.