How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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Connee J.
I have to use Login.gov for work. Before I had to do this for my job I used it to access my Social Security info. Now I cannot get logged in to either one. Please help.
Carol
I have just spent 2 hours trying to set up a new account. Seriously! I may have already set up up but don’t know how to use it.Nothing about this is easy.
Ann C.
Since every person in America had their SS # stolen this week, I am not sure using email as a user is the best was to protect our information from Thieves. There has to be a less generic method to sign in.
Leslie N.
Why don’t you have anything about the security breach? And how do I check if my ss# was stolen or is being used by someone else?
carolyn v.
I have tried multiple times to make the new account. I have called SS and login.gov. I got shuffled back and forth.
I still haven’t been able to do it.
Many of us don’t have the knowledge or computer skills to do this. ‘I am asked for a pass key, cant seem to get one. Now what? Really? This is an improvement?
Gloria H.
I received an email to review my Report (August statement) and a link– socialsecurity.gov/reviewyourstatement. However it will not open with IOS apple safari (I use Duckduckgo) Do I need Firefox? Or is this a scam email?
emoze
i already have a verified ID.me account and am logged in – why do i now have to upload all the verification again just to connect to SSA – the SSA Connect button does not work
Richard P.
The transition process is terrible. Too many steps and verification processes. Fix it please
Sy O.
Authentication Code never arrived.
robert l.
my wife and i have a single e-mail account and i can’t use it for both of us to open an account. how do i create a new account for her?
S.S.
Hello, Robert. Thanks for reading our blog. We understand your frustration. However, each person must set up their own Login.gov account with their own personal email address – not an email that you share with someone else. We hope this is helpful.