General, Online Services

How to Transition Your Social Security Account to Login.gov

July 30, 2024 • By

Reading Time: 3 Minutes

Last Updated: August 23, 2024

Social Security Administration LogoIf you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.

For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov. 

Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.

Who does this affect?

If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.

Is there a deadline? 

While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.

A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?

Why are you making this change?

This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.

What do I need to do?

To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.

Information about Login.gov and ID.me

Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.

ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.

For more information, visit our Create an Account page.

Please share this information with friends and family, clients and colleagues, and others who may need it.

 

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About the Author

Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications

Deputy Associate Commissioner, Office of Strategic and Digital Communications

Comments

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  1. Rashid B.

    Waiting you

    Reply
  2. Mark b.

    I was trying too get my activation code I don’t have it I need it too log into my account

    Reply
  3. Holly j.

    I cannot log in as my cell number has changed and is an international number.
    It does not fit your requirements of 10 digits

    Reply
  4. Muchael H.

    i have a log in govt account. my ex wife created my ssa account a few years back i have inquired for the password and code for ny ssa account ,she dosent remember saud password or dosent recall receiving any code in the maul.

    Reply
    • themitchster

      You will need to go to a SS office and see a rep and this person will get it started. The ssa.gov will send you a letter with a new password. Just follow the directions
      You can also go on the web site , and when you try to log in instructions will tell you what to do.

      Reply
  5. Pattie L.

    Help. I’m not good with technology and I can’t do this

    Reply
  6. Freda R.

    I am trying to purchase a new house and since my late husband set this up for me I don’t know the answer to the last question. I can’t find my letter with the information about how much I receive from social security. I need this today and can’t wait for A letter to get this information please help

    Reply
  7. JOSE L.

    Creo que es más favorable los cambios

    Reply
  8. jerry P.

    I tried to creat a login account but said couldn’t make one

    Reply
  9. Nadine S.

    I looked into making the switch today. The new system may be an improvement, but is it more secure? After reading the comments I decided to wait a while longer.
    Seniors more than any others are targets for hackers and scammers. Please make sure the system is SAFER before requiring us to switch.
    Thanks for all of us.

    Reply
    • Melva

      Smart to wait…. system got hacked. Did you hear the news.I locked all 3 credit bureaus. I can’t believe this…. ( seen your comment )

      Reply
  10. Elizabeth

    Tried to transition from the old ssi account to new login.gov account since said it had to be done in the near future and followed the instructions you have on the website and it does not work. I followed your link to set my old ssi login account up to login.gov. I used my same email address and then set up a new password because it would not take the old password. When will this transition work as I see others are having the same problem.

    Reply

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