How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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Roland G.
I have a LOGIN.GOV account but cannot figure out how to link it to my SSI account.
Jacque G.
I tried to sign in with my account information it would not accept it and canceled me out.
Gail S.
I tried to sign in with Login.gov and was informed that I had a security code mailed to me. We have been traveling in our RV and do not have access to our mail. Can this code be sent a different way such as by phone or email?
John M.
My wife and I share the same email address. I have converted “my SS” acct to “login.gov”. How do I convert my wife’s acct since we have the same email address? Thank you
S.S.
Hello, John. Thanks for reading our blog. We understand your frustration. However, each person must set up their own Login.gov account with their own personal email address – not an email that you share with someone else. We hope this is helpful.
Kerri M.
Well will be wasting days trying to figure out why SS has suddenly decided I am not who I am and my SS and DOB are wrong😩😩🙄🙄I cringe even thinking about what is ahead…..
Jeffrey l.
When I put in my ss no it says u can’t make an account w my number ..why?
David J.
So, which is best, Login.gov or ID.me? Why two options? This is complicative.
Gary K.
I am retired from the government and my OPM retirement is already under login.gov. Do I use the same login.gov account for my S.S. Account as I use for my OPM retirement? Is this transition so that all your accounts will be able to be accessed under one account?
Rondo K.
I lost my wallet and j think someone tried to get to my SSDI zkm Rondo King and phone is 214 491 7955 thank you
Chad L.
I can’t get this app and the login app on same page with user name and email. So I can’t even apply for benefits. I don’t understand at all how to get past the verification to even get started. This is a joke