How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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Philip M.
I am afraid to try and login to my Social Security web sight.
The issues I have had in the past few years have not been easy.
Michael S.
Response to email
Marion
Signed in to Login.gov July 24, 2024 and on Aug 8, 2024 received letter in mail with Activation code. Went on line and entered the code and a warning came that it could not process the code at that time. I have spent days on the phone to SSS, Login, SS Local office with not help in how to accomplish this task. Cannot get the website to work and Code is about to expire
Colin S.
It has worked fine
Lillian C.
I’ve tried to log into my Social Security and it’s all changed. In the change is so confusing I’m not going to do the ID because it’s not a private system. I want to do my Social Security. you watch the video you go to try to make a new account and it says you have an old account so what the heck are we doing all this because we got all these aliens that need a new account so you gotta change our accounts to accommodate them and that’s why you’re changing our account. please let me know.
Anna J.
I can’t log in it keeps saying can’t find information but I just created the account in July.
Mary B.
What are my payments?
MitchM
I have a LOGIN.GOV account, but I have been unable to access my SSA info since I created it. I’ve been trying again today and I’m just going around in circles. I worked in computers for 35 years and I feel very sorry for those who are not computer literate. Please help me! My SSA payment date is inconsistent this year. I never know when it might arrive. HELP, PLEAS!\
Joanne H.
Do you know that when you are signing up for Login.gov that when you have to get your Security Code, the phone number that sends the message to us with the security code comes up on people’s phone’s as POSSIBLE SCAM number. 334-375-8506 You should fix this issue, please. People won’t want to answer the phone or know that it is from YOU. I just took a chance. Which was probably stupid, but I figured it was you
Betty S.
I have a login.gov account and when I first signed into ssa.gov with it, I was informed that I would get a security code via the US Mail. That was on 7-13-2024. It’s now 8-14-2024 and I still have not received anything from SSA.
When my husband signed in with his login.gov he didn’t get any message about needing a security code.
Help!!!
Finn
Betty, my wife is going through the same thing.
Once she switched over to LOGIN.Gov all went south.
She is getting payments and can be seen on SS side but while logging into SS its like starting all over. She fills out the info then it says a code will be sent via mail.
No code sent, its been 3 weeks. She called and spoke to a SS person. They walked her through logging into lOGIN.GOV that worked, then trying to log onto SS page it says there’s no account associated with that ssn.
She has to make an in person appointment with an office to straighten this out. PITB
Michael H.
my exwife created this account and we never got the code.