How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
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Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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LINDA
What a nightmare. I submitted my license front and back, tried to do whatever that selfie video is to prove I’m alive, but my device apparently doesn’t do motion which is ridiculous since it’s almost a brand new phone. Nice to know government is still as efficient as ever:o(
Tom S.
I was advised to set up for s.s. income benefits before reaching full age of “retirement. I set the dates for Feb. 2025 and the system agreed with that. I just found a denial in my email, nothing in snail mail. It appears to be disability denial,,, that’s fine. I was not applying for disability just getting set up for “retirement” in 2025!!
J. F.
I signed up for log.in successfully but I did not receive a code. When I hit the radio button that says I don’t have a code, it takes me to the pages for creating a SSA account. I already have one, and I do not want to create another one as I’m sure that will only be a nightmare. How can I get my authorization code?
Glenda L.
I keep contacting you guys but you don’t seem to ever want to get back to me.
I cannot log into my SSA account.
It won’t let me log in with either email address. gleelaw@gmail.com or tazfan54@hotmail.com.
Ivonne
Buen día quiero saber que debo hacer para que me depositen la pension en un banco de México.
S.S.
Hi, Ivonne. For information in Spanish, please visit us at http://www.segurosocial.gov, Administración del Seguro Social http://www.facebook.com/segurosocial. Thanks
duane f.
how do you get login.gov account if you are the fudiciary for an individual who is memory care and in hospice care.
you can not verify because they have no valid I,D, either
David H.
I tried to create a new “Login.gov” account entering all of the personal information. After, I was told I was being suspended – electronic access to personal information. I must have done something wrong but I don’t know how to correct this? I will give you my cell # if you request talking to me. Thanks
Joy
I’ve been trying since July 18th to access my account. I went to Login.com, I’m set up and I’m sync’d with SSA. When I click the link for the SSA it just goes back to the beginning of setting up an account. Goes nowhere. How and why does this continue to happen? Tech support maybe? I tried talking to a tech. Was with her for nearly an hour and even she couldn’t figure out what was going on. HELP!
Thomas a.
I just set up a Login.gov account but cant get to my actual account. All of my data is correct and I want to see my account?? What is wrong?
Frustrated M.
This new login is a sad joke! My wife and I have ONE email account. I understand the need for security but please correct this so we can access BOTH accounts as before this change.
And what does this mean? This was my instructions to address this issue.
Delete one of the accounts
Sign in to the other account and add the email address that was linked to the account you just deleted.
Relink the application profiles that were linked to your deleted account.
S.S.
Hello. Thanks for reading our blog. We understand your frustration. However, each person must set up their own Login.gov account with their own personal email address – not an email that you share with someone else. We hope this is helpful.