How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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Mary S.
This is one of the most frustrating experience I’ve had. I’ve answered the questions, provided additional information, copied my license, & it’s still not good enough. It’s saying I have to go in to an SSA office. No office is easily accessible.
Bueno,j
N/A
RAYLEEN R.
IS THERE A DIRECT GUAM PHONE NUMBER THAT WE CAN CONTACT.
S.S.
Hi, Rayleen. Thanks for reading our blog and for your question. People living abroad can now access their personal my Social Security account by registering and signing in with ID.me. If you don’t have an ID.me account, please select “Sign in with ID.me” to start the process. If you need more information about our services for our customers who live outside the U.S., please visit our Office of Earnings & International Operations webpage. We hope this helps.
Kimberly s.
I really am here laughing so I am lost for words thank you for All the stuff you go through.
Raymond B.
I do not have access to my SS account created in June 2021. I was told I have to create a new ID.gov account which I have done. It has now been activated, but trying to sign into my SS account says my accounts are not linked.
I’m stuck in a loop. SS tells me I already have an account on file but when I provide my info it says cannot find account with information provided. I am at wits end.
Quacy M.
Bad social media to work with like said on the new is like Facebook , instagram even for shares
JOHN D.
Does the LA Social Security office have a FAX NUMBER?
S.S.
Hi John. Thanks for reading our blog and for your question. You can find information on your local Social Security office here. We hope this helps.
Catherine S.
I have tried to sign up with a id account and I can’t connect to Ssa it has me enter my info over and over again but doesn’t let me sign in. Very frustrating and when I get a ticket for help and write down my problem the answer I get has nothing to do with the problem I am having. This is very frustrating
Bo D.
I’m trying to make the transition over to login.gov for my husband and I.
I just completed my husband’s acct successfully (yeah!)
We share a mobile phone, no landline, so of course the system did not like that and said I cannot use that phone # as someone else has it. How do I proceed? Thank you for your time.
Diana H.
Your online instructions are running me in circles, it will not accept a new password to change to LOGIN.GOV. AND YES, I logged in with my original username and password.