How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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Please review our Comment Policy before leaving a comment. For your safety, please do not post Personally Identifiable Information (such as your Social Security Number, address, phone number, email address, bank account number, or birthdate) on our blog.
Ruby J.
As a couple we have one email address. Did first login.gov just fine – tried to do the second one and and it would not let me.
Do we need different email addresses?
S.S.
Hello, Ruby. Thanks for reading our blog. We understand your frustration. However, each person must set up their own Login.gov account with their own personal email address – not an email that you share with someone else. We hope this is helpful.
Carol D.
Couldn’t get into my account. Just kept going around in circles. Then I was given a code that somehow went from my cell phone to my land line. It’s my information and I should be able to access it. I realize that fraud is a problem, but SSA is going to extremes. I’ll try again later when I calm down. Thanks a bunch for the headache!!
Laurette N.
people are been calling from the social security office asking if your a certain person
Bill A.
Please transfer my Social Security information to the new login.gov account.
Allen E.
having trouble logging into my account it wont let me get passed a certain point then it just jumps back to a previous login page or password page
Donna L.
Have not received me ss direct deposit this month . Please help me,
S.S.
Hello, Donna. Thanks for reading our blog. If you do not receive your electronic payment on the scheduled pay date, please contact your bank or financial institution first. If you still need to report a late, missing, or stolen Social Security payment, contact us at 1-800-772-1213 (TTY 1-800-325-0778) between 8 a.m. and 7 p.m., Monday through Friday. We hope this helps.
Barry D.
i am from old school dont know log in
Rene D.
I don’t think it is prudent to unfreeze credit reports with the recent hacking of SS numbers to just to create a new login.
Elias A.
There is no method to obtain a Re-Entry number to finish retirement app! wow~!
Viviana M.
I need help with my appicacation for social security benifiets. I filled it all the way and then I don’t know how am I supose to sigh the application?
S.S.
Hi Vivian, thank you for using our blog. For security reasons, we do not have access to personal information in this venue. It may be best for you to visit your local Social Security office to discuss your pending claim. Hope this helps!