How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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Claudette M.
This new login is impossible! Please don’t follow through with this. Leave it be!
Jennifer D.
Trying to find out why option 6 from ssi on my credit report I was denied disability twice
Terri S.
WTF
BethLK
I followed all directions that were given to me and I got no where. This is a joke.
Katherine R.
is this a scam?
I need to speak with someone at Social Security Office.
RL
1-800-772-1213
Eleni
Unable to switch as directed. Really difficult for seniors! Please make this transition easier to follow as 1…2…3…
Bob
I have not checked yet to confirm but it appears that I may not be able to set up two different logins using the same email address. This different matter in the old system. The process also requires additional steps to set up including requiring two different authentication methods, which actually makes it more difficult to set up. I hope this is not the case but I will find out soon. My spouse and I share a single email account because it is easier to deal with given all of the spam and unwanted emails that are a constant stream.
gloria b.
I need to change the phone number that they say I set up and they need to send me a code number to let me continue with the process and every time I try it sends me back to the same page wwhere I am supposed to enter the code can not find where to change the phone number, very confusing
James R.
I setup a new password for Login.gov. When I tried to access my account, it sends a code to my old phone number. No where did it ask if I had the same phone number. Now I can’t get in to my account.
Brenda H.
Agree with all the others, now I cannot log in at all using my new “LOGIN.GOV” account. Trying to access my SS application started with my SSA login. I hope it’s not just “gone” because that will negate everything I have already done and make it impossible to get the benefits I was entitled too based on when I started my application etc.
NOT GOOD. should have listened to that voice that said don’t do it!!! Now all I can do is pray for a miracle I guess.