How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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IdleTech
EVERYONE – You may need to use two devices to get this to work properly. This is what worked for me (after 5 tries!):
1. setup the new LOGIN.gov account first (on computer)
2. Get codes on Mobile Phone through text or Authenticator
3. Go to old account on Laptop (uncheck remember browser) and TRANSFER to new LOGIN.gov service
Paula C.
I have been trying for over an hour.
Give up!
Jane J.
I have tried to complete the new Login.gov several times, but given up in frustration. The instructions are abstruse and confusing, it will not take any of the information I tried, and I see no indication that there is anyone to consult for help.
Please re-think and redesign this entire process, and postpone any existing conversion date. Since our taxpayer funds are used to maintain the SSA.gov website, we should all be furious that we are being taken advantage of.
JoshuajFair
There have been “Times” in my life when I should have given my opinion and didn’t,and there have been “times” when I did and most likely shouldn’t have.
I’m not ” on the fence” with this one I’m 100% certain that we should be grateful to even have an opportunity to receive help from our government and grateful to the fact that somewhere down the line people sacrificed there lives to keep this way of life and these options available to us all and most of all to keep our freedom and our rights in tact to be able to make a comment and express our opinions…
Grateful be Grateful.
NieshaJ
You all messed this up!!
Sharon W.
I am unable to sign into login.gov..l have tried multiple times and get nowhere.. the help center Does NOT HELP! I am now confused how to even log in. I have changed my sign on username and password from what it used to be and now cannot resort to the old way of signing in. ????????????????????????????????????????????????
david
i did the other option of id me and it was more simple and easier and as long as you register with id me or the login.gov site you are good according to the ssa website
frank
This is a joke!!! Login.gov is a joke I have tried many times to get into my account.I am just going to give on it.Please just fire the company that is running this joke!!!! LOGIN.GOV!!!!!!
mary d.
I am not completely computer illiterate BUT trying to change an account that I’ve had no problem using to this one makes no sense. Was able to set up text authentification but secondary I’m completely lost.
This HAD to have been designed by someone who grew up on the computer. The irony is you’re forcing old people to figure it out!
j p.
how to calculate social security earning , how much i received , i dont know. i need calculation formula. If i received SS at full reteirment age & still working up to 70 years, is there is any increase in !
Linda
Signing in with my existing account, I never received the security code to complete the process. Unable to create ne account.
Darla S.
Completely locked out of account after attempting to “transition” from old to Login.gov
Why fix something that isn’t broken? Just stupid
S.D.
Thanks for your question, Linda. It is possible that multi-factor text messages are blocked on your phone, or you have previously opted out of receiving text messages from Social Security. Please verify with your cellphone provider that text messages from Social Security are allowed. If you have previously opted out of our text messages by replying STOP, please call us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m. Please say “Help Desk” at the voice prompt.