How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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Thomnas G.
Has any one had no problems creating a login account. So far all of the comments are negative and that the SSA has a lot of work to do before they delete the old system. When you get the “bugs” worked out then have people create their login accounts.
Phyllis
I have been trying to set up the new account on login.gov
It is very difficult. I have spent an hour and still can’t get in. I give up for today.
Gelon D.
I can find nothing on your site after I log on that shows how to transition to the new sign in account. Very, VERY, poor!
Donald E.
can my wife and I use the same e-mail address to sign in.
S.D.
Thanks for reading our blog and for your question, Donald. Each person must set up their own Login.gov account with their own personal email address, not an email that you share with someone else. We hope this helps.
Kelly J.
Same keeps saying it can’t use my SS #! This is ridiculous really. Like government normal.
Bryan
with all the complaints I see regarding the change I will just take my doing nothing regarding the change over and make them send everything by mail if I decide to do anything. first thing I will do is get rid of my computer ,smart phone and anything else that I do not need and no wifi or internet at all… so hope you all at social security have a great day .
Lucy H.
Never sent comments on anything internet before, but this logon.gov is not user friendly. I have been with the federal
Government for over 30 years. I have adapted to every app presented to me. Today I have tried login in to SSA.gov,I requested a new password and had to get a confirm number about 3 times, now it wants an authentication code, next hurdle, LOGIN.GOV, it wants to identify me it wants a copy of my DL, my iPad has a camera, I gave it access to the camera, the picture won’t show up I keep on getting a white square with a message to adjust. I will be calling your help desk/number on Monday. Suggestion set up local training sites, so folks receiving SS retirement checks can get help getting access to login.gov, please don’t suggest the other APP MY ID, can’t even think about that one right now. Work with AARP or organizations that can help retirees get access to this LOGIN.Gov. Can we go to the local SS office and have someone help us to LOGIN.GOV. If not consider extending the deadline.
B. S.
I already have a Login.gov account but I’m not able to access it because it keeps sending my authorization codes to an invalid #, even though my correct phone# is in my account which I CAN access using username and password! It’s telling me the only way around this is to delete my existing account and start all over again!! REALLY!!!
KD
I have both a Login.gov and ID.me account. When I attempt to login, and hit the button for the account, it sends me the code, I login and then it sends me back to the page with the buttons. It happened with both Login.gov and ID.me. So what am I supposed to do now???
Lynda M.
Reading these comments is enough to make me say I won’t bother until the kinks are ironed out.
Please notify us when you have finished getting it working to the satisfaction of those of us have to use it. Thanks.