How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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Virginia B.
I am trying to sign up and keep getting an error message: 403 ERROR
The request could not be satisfied.
Request blocked. We can’t connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
Generated by cloudfront (CloudFront)
Request ID: H3WEVaNtryHnGCECAPoMgjJ5e05_K9803VDHZxtYMklPNxNPv4Aaew==
John O.
When making the transition, I write down the
set-up steps ( Exactly) so as not to miss any
required ( // or … etc. etc. ) Because if you miss or over look any of the above. The computer will not process your requested transition.
By writing down the step by step process, I do not miss anything and my transition went along smoothly. I sincerely hope these comments can be helpful to you.
Richard P.
I hate this. Now I am not sure how to get on line. Very frustrating. What is so easy about doing this?
Bette
Blocked account
Disconnected on phone 3 times
Sent codes that don’t seem to work and now can’t get a person to talk to fix this mess
Patrick L.
so I called the local number and AFTER A HOUR ON HOLD she said she could NOT help me. All she could do is send me in a different direction? WHAT! SSN SUCKS!!!
Lin
I created a login.gov account only it doesn’t link my social security account. Can’t sign Into my Social Security account. This is useless!
Pat T.
ssn sucks! Nothing works!
Jo M.
My husband got his het up fine, mine had problems and they had to mail the activation code to me. Go it finally and following their directions the “www.socialsecurity.gov/setup” didn’t take me to a site but gave a list of multiple sites. Found one with the “Sign in with Login.gov” link and continued. Signed in, got a code to continue and did. Got a page to accept the “Terms of Service” (click on an “accept” box and then click on a “Next” box to take you to a page to enter your Account Activation Code.
GUESS WHAT!
NEXT PAGE I GOT SAID “WE DID NOT FIND THE PAGE YOU REQUESTED”
So their system couldn’t find the page THEY were sending you to! Hope this isn’t an indication of what the new / improved system is like
Ray G.
Complete waste, terrible website. Just doesn’t work.
Yolanda G.
Just set up my husband’s new Login ID acct, problem is, we have same email address and it doesn’t allow me to use.