How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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Laurie
PS: I also never get a code in the mail either, although I do get a notice saying that I’m going to get a code in the mail ..in the mail…
Once again, all I can say is arrggghhh!
T.Y.
Thank you for reading our blog, Laurie. We encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov. We hope this information is helpful.
Laurie
I’ve tried so many times to do this with correct log in information & it never works, and always logs me out for an indefinite amount of time! All I can say is arrggghhh!!!
T.Y.
Thank you for reading our blog, Laurie. For step-by-step instructions on how to make the transition, watch our 3-minute video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov. We hope this information is helpful.
Debra C.
This is absolutley nuts! Typical government screw ups.
I have been trying to get into the new Login.gov
I have my email and password but says I gave an incorrect SS number for this account!!
What the Hell?????? Now sitting on hold for 20 minutes to try to get this straight ifI get to speak with an intelligent gov worker.
Lucy A.
I have tried MULTIPLE times to follow the instructions to transition from my original SS login to Login.gov. It’s a mobius strip–I enter my CURRENT email address and Login.gov tells me there’s already an account with that email address and I need to create a new one. I don’t want to create a new email address! Also, the recent email from SSA insists there is 24/7 “help” to answer my questions, but 1-800-772-1213 doesn’t seem to know anything about account transition. I agree with other comments–old way was working fine for me! I’ll just wait until SSA transitions me themselves or locks me out of my account!
T.Y.
Thank you for reading our blog, Lucy. For step-by-step instructions on how to make the transition, watch our 3-minute video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov. We hope this information is helpful.
karyn
typical government…… it’s broke but we won’t fix it. No one is able to use this.
Juanita A.
I have tried 2x to set up the new login and both times it gives me an error and to try again LATER!!.
Also my husband and I share email address because he cannot do computers. And this new sign on won’t let us do that so YOU need to fix it so everyone can get their accounts!!!
This seems to be trying to cut us OLDER people out of getting to our information.
Linda Y.
Been 2 weeks . Nothing came in the mail with a code. Said would be 3 to 5 days. nothing. Just called Soc Sec. would be 1 1/2 hours wait time on the phone to get an answer to this question.
James S.
How does one do this on an older desktop that has no camera or touch screen as an alternate method of dual authentication other than a mobile phone in the event the mobile phone is lost/stolen/unavailable as the primary means of receiving an authentication text message ?
T.Y.
Thank you for reading our blog, James. We encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov. We hope this information is helpful.
Nabil A.
I would like to change my bank account
Nabil A.
I would like to change my bank account to diferent bank account
T.Y.
Hello, Nabil. Thanks for reading our blog. If you receive Social Security benefits you can create a personal my Social Security account and change your direct deposit online. If you receive SSI payments and want to update direct deposit information, please call our toll-free number at 1-800-772-1213 for automated phone assistance. When you hear “How can I help you today?” say “direct deposit.” You will need to provide your routing number and account number. We hope this helps.
Nabil A.
I would like to change my bank account.