How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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Ken H.
You are completely silent about the effect of failing to change over to the new id format.
What if the first need for help informational services arises summer of 2025? Can you simply change over to the new login in format during the summer of 2025?
If you fail to change over to the new login format will your monthly automatic social security checking deposit fail in November or December of 2024? Will your automatic monthly Medicare payment also fail in November or December of 2025? Will failure to change log in format affect monthly social security checks received in the mail?
Joyce I.
I am locked out of My Social Security account
S.D.
Thanks for your question, Joyce. You can call us at 1-800-772-1213 if you are locked out of your my Social Security username/password account. Our 800# is available Monday through Friday, 8:00 a.m. to 7:00 p.m. Please say “Help Desk” at the voice prompt. We hope this helps.
Gregory O.
The process to create a My Social Security account was fairly simple and easy.
KENNETH R.
I can’t log into my account
George C.
I have no idea if I’ve completed the transition to the login.gov. I thought I followed the directions however, I have no confirmation.
Linda M.
No, this is not helpful. I do NOT want to watch a video. I want a written step-by-step on transitioning from my old id to Login.gov.
Having written instructions is a basic accessibility guideline.
Carole m.
Direct deposit has $800.00 of my money from social security. How can I get it back?
S.D.
We’re sorry to hear about your situation, Carole. For your security, we do not have access to private information in this venue. We encourage you to work with your local Social Security office, or you can call us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m. We hope this is resolved soon.
Anne W.
When I enter my security code I get a screen showing you are not accepting the code number. How do I get signed to Login.gov if the page will not accept the code number?
Martin L.
I have a request from HUD that you furnish them my income for the period March- July , 2024. This is to obtain residence in a HUD property managed by Rose management.
My entire income is my monthly benefit.
W. 48th st. , Ashtabula, OH
S.D.
Hi, Martin. Thanks for reading our blog and for your question. For your security, we do not have access to private information in this venue. If you are unable to create or sign in to your personal my Social Security account to print a “proof of income letter”, also called a benefit verification, you can request one using our automated telephone service by calling 1-800-772-1213. At the prompt, reply “benefit verification”. The service is available 24/7. To learn more about our automated services, visit Contact Social Security By Phone. For information about the benefit verification, visit our Frequently Asked Questions or read our blog. We hope this helps.
Liz I.
i’ve both types of accounts created while my illinois state identification was valid obviously!