How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
Comments
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Lorie A.
Unable to access my account. I’ve reset password and eventually it takes to setting up new account then tells me there is an existing account already. Yeah but I can’t get to it ever since you changed how we log in
Luis E.
When I tried to log in to my account, you guys send me a code to the same computer I’m using,
so I can get the code and go back to log in.
Allison B.
I can’t find my reentry code
Martha C.
I read an article that said any SSA beneficiary who had not transitioned to the new Login.gov or ID.me account after 12/31/24, would STOP receiving benefits. That would be stupid if true, heartless and inhumane. This is our money. Not all people can do this online, most especially seniors who don,t know how to use computers, and people who have problems transitioning (lots of bad comments about the inefficiency of the new system). Getting help is very difficult, unable to get hold of anyone on the phone, Can not make appointments at local offices. NO in person help available. Please confirm if this article is true that people would stop getting benefits if they can not do the transition.
S.D.
Hi, Martha. Thanks for reading our blog and for your comments. Social Security benefits and Medicare premium deductions are not affected by the transition. While we strongly encourage our beneficiaries to transition to or create a Login.gov or ID.me account to access your personal my Social Security account, it is optional. We hope this helps.
Marty
my wife and I share the same email address as she has demintia.
system won’t et me set up her account using my email address.
how can I set up her account?
Sallie W.
I have an account with ‘my social security’ but after entering correct (according to my records) password, I had to change my password, received verification code and next I had to enter all my personal information (SS#, DOB, address) which really feels like this is a scam and I’m giving all my personal information away. I cancelled out once, tried again, entered all the personal information and they watched the ‘please wait while we verify your information’ circle for 7-8 minutes…again, really felt like this was illegitimate, so again, I cancelled out. What’s going on? I accessed ‘www.ssa.gov’ which seemed to be valid site. Thank you.
Greg G.
I think that the programmers were too lazy to write into the program that only one email address per household was permitted.
Saundra B.
Unable to access account even after deleting and creating a new one. Need assistance in accomplishing this process.
Ben S.
Still violating ADA title 2 FCC 508c and failing to redress grievances 502 at $500 per violation per day. You have many with me and I see many many more in the comments.
REDRESS OUR GRIEVANCES!!!
James J.
I haven’t used this account in a while. When I sign in you ask me to respond with a code sent to an old, dead cell phone with no alternative. So I’m stuck.