How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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MAUREEN R.
How do I update a new phone number when it wont let me sign in because they want to text me a security code TO MY OLD NUMBER
Ronald R.
been unable to sign in more than a year
Elizabeth R.
When I try to login to my account, it says “a security code” will be sent to my email. However, no security code comes. So, I am unable to login. What now?
Loretta S.
I have been trying for 2 days (5 x yesterday & 2 x so far today) to login but the system doesn’t recognize the security code sent to me via text every time. So frustrating. Who can I contact to find out what’s wrong?
Anthony B.
I’m in need of a award letter to take to my caseworker as soon as possible.
Clifford Y.
The reason I am contacting you is that I recently got an email from Social Security telling me that they were changing their login method to the Login.gov format. The only way to create an account requires a cell phone to upload picture ID’s and a selfie of the applicant. I live in Delaware Co. NY which is mostly rural. If you don’t live in a village, you don’t get any cell service at all. The only phone I can afford is a Tracfone flip phone-not suitable for the task. I am also a Vietnam vet and I will also lose access to my VA account. I am writing about me, but this applies to all seniors and vets across rural America. We will be left behind for at least another decade. We need another option, or be able to keep our current logins. Any help or consideration from you will be most appreciated.
Thank y0u
Kathleen G.
Have been trying for two days to create a new account and when I am sent a code, neither one worked. Very frustrated. Will try to call 800 number tomorrow for hel
Hope D.
I am not receiving a text for a code to open my account. It does not give an option for a phone call instead. I have never had a problem till today in getting into my account.
Michael
I’ve been trying to log in and receive security codes, etc. for 2 days, many attempts. My username and password are saved and allow me to log in ONLY. They worked for years until now. I am 100% disabled but that has nothing to do with this. I couldn’t find any place else to leave a comment.
Judi H.
Your stupid system will not accept my information which is correct. I could get into ssa.gov just fine but this new system is shit….shit …shit