How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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Bruce D.
Is it true that if you don’t transition to the new login.gov or id.me by 31 Aug the social security benefit check will stop?
S.D.
Hi, Bruce. Thank you for reading our blog and for your question. Your benefits will not stop if you don’t transition your my Social Security account to Login.gov or ID.me. However, we encourage you to make the transition now. For more information and answers to other questions, read our blog. We hope this helps.
Earlene A.
Same as everyone else. I can’t get my new login.gov account set up!
Peggy E.
This process is too complicated for anyone to understand! You need and make the process easier to do!!!!! Was not able to do this!!
Melvin L.
I registered using the login. Gov however I have problem. I reside in Liberia west Africa and have a foreign address and phone number. How can I ratify this problem?
S.D.
Thanks for your question, Melvin. You have the option to choose to create an account with ID.me following the instructions on our Service Around the World webpage. Many online services can now be accessed overseas with an ID.me account. We hope this helps.
Adrienne F.
Hello I have tried over and over again to transition to LOGIN.GOV. It does not allow to create an account. My account was established prior to 2013! HELP!!!!
Antoinette B.
trying to creat account does not work . ID me account
herbert a.
Is it possible to change your email user name once you created your account?
Lisa D.
I cannot sign in using Login.gov.
My social security account has worked fine and now I keep getting a message that I am electronically locked out of either one: login.gov or my soc security account.
I have taught school for 42 years and have a good amount of tech experience. THIS IS A NIGHTMARE.
Please help. I have a new email address which I used for login.gov. My SS account goes by the old email address… Maybe that is the problem? Maybe signing up for login.gov FIRST is the problem… but that is what we were told to do (before the video came out!!)
Now. I cannot access anything.
Amy E.
I had same issue for about 5 months trying to use the prompts for assistance. Just call the phone number and wait to talk to someone and tell them you need to reset your account because u don’t have access to the old email etc and they will email you a new username and password in ten days instead of trying to do it through email. It will take months if you do you will get stuck in a tech loop of emails and texts.
Samuel S.
I havea SS Acount. To trnsitin, I am required tosubmit a 10 digit phone number (US Phone). I do not have a US phone . I am in South Korea. My spouse works for US Army on Camp Humphreys. So I cannot complete action!!! my phone number is 10 digits but requires a country code of 82 which makes it 12 digits
S.D.
Thanks for your question, Samuel. You have the option to create an account with ID.me following the instructions on our Service Around the World webpage. Many online services can now be accessed overseas with an ID.me account. We hope this helps.
Marie E.
I cannot remember my log in or password to my account
Sharon
Can’t access ssa account to link to my preexisting login.gov account even while on the phone with SSA Help Desk! They say it’s been a problem for a week!
GET IT FIXED!