Online Services

How to Create a my Social Security Account

April 9, 2018 • By

Reading Time: 1 Minute

Last Updated: November 3, 2023

A personal my Social Security account is one of the most important tools in your online services tool belt. A my Social Security account puts you in control of your Social Security record. Opening an account is quick, secure, and easy. Check out our infographic on how you can create your personal my Social Security account today!

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

Comments

  1. Theresa B.

    Lost previous email. Have a new one. How do i retrieve my acct?

    • A.C.

      Hi, Theresa. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

  2. Kathryn R.

    I can’t set up an account cause you can’t verify who I am. Tells me to correct info. I can’t correct info that is already correct. I’ve been trying to set this account up for days. I’m not sure what correct info I should falsify to make you guys happy.

  3. Andrea P.

    i cant create an account it asks for a middle initial and i dont have a middle name

  4. Kathryn R.

    I can’t set up an account because you can’t verify who I am. Tells me to correct the info and submit again. I can’t correct info that doesn’t need correcting. The info I have entered is correct. What more can a person do besides enter correct info?

  5. George M.

    How do I get an activation code so I could create my online account

  6. Bill N.

    Can I talk to a human being?

    • A.C.

      Hi, Bill. The National 800 Number Network provides agent service five days a week from 7:00 a.m. to 7:00 p.m. in the caller’s time zone. You will generally have a shorter wait time if you call later in the day. Through our Blog, we respond to questions and provide general information on our Retirement, Survivors, Disability, Medicare and SSI programs. If you have a general question, we encourage you to ask here. But remember, never post personal information on social media. We hope this helps.

  7. Tai L.

    I can’t create an account cause my information can’t be verified

  8. Catherine M.

    Lost my password on social security account. How do I set up new password?

  9. Terri S.

    I’m trying to create an account and unable to? Could it be because I had identity theft in the past? If so will I need to go to a ss office?
    Thank you

  10. Hasmukh P.

    I have applied for social security benefits for my wife since 2018 but have no been able to get an answer since then

    her re-entry number is 68219893

    can you help me, to whom should I turn too?

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