Online Services, Social Security Number and Card

Have You Seen Your Social Security Card Lately?

February 1, 2016 • By

Reading Time: 2 Minutes

Last Updated: November 6, 2023

clip art of a social security cardWe strive to provide you world-class service. With that in mind, Social Security rolled out a new service that allows some of our customers to request a replacement Social Security card online.

The new online version of the Application for a Replacement Social Security Card allows people in some states to request a replacement card online through our secure my Social Security  portal without traveling to a field office.

Currently available in the District of Columbia, Michigan, Nebraska, Washington, and Wisconsin, it’s an easy, convenient, and secure way to request a replacement card online. First, you’ll need to create a my Social Security account. When you open a my Social Security account, we protect your information by using strict identity verification and security features. The application process has built-in features to detect fraud and confirm your identity. In certain cases, security experts at Social Security will contact you to ensure it is a legitimate application. We only issue a replacement card if there’s no suspicion of fraud and then we only mail it to a verified address.

To take advantage of this new service option, you must:

  • Have or create a my Social Security account;
  • Have a valid driver’s license in a participating state or the District of Columbia (or a state-issued identification card in some states);
  • Be age 18 or older and a United States citizen with a domestic U.S. mailing address (this includes APO, FPO, and DPO addresses); and
  • Not be requesting a name change or any other changes to your card.

We plan to add more states, so we encourage you to check with us later in the year!

Before you request a replacement card online, you may want to consider whether you need to get a replacement card at all. Most times, knowing your number is what’s important. You’ll rarely need the card itself, perhaps only when you get a new job and have to show it to your employer. If you decide that you do need a replacement card, log into your personal my Social Security  account and select “Request a Replacement Card.” Next, answer the screening questions to confirm eligibility, complete personal data, and you’re done!

See how easy that was? For more information, please visit

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About the Author

Jim Borland, Assistant Deputy Commissioner, Communications

Jim Borland, Assistant Deputy Commissioner, Communications




  2. Melthus O.

    This is worthless info. The local office was of no help, and in fact, sadistic. The online form rejects accurate logons.

  3. Dinora B.

    website is a MAZE, I need a face to face to understand what is best for me. All I need is phone number and address of the nearest office so I can make an appointment, wait 5 hours to be seen even with an appt. I have MS and all this is confusing!

  4. Leisa L.

    Is everyone receiving new Social Security Cards, or just people on Medicare? When will mailings take place to my zip code? (35071)

  5. Noel S.

    Site says I can’t apply for a replacement card, that I need to go into the local office. I am retired railroad engineer. Is it because I receive Railroad retirement benefits?

  6. Michael A.

    Need address where to send my SS card back. Rejecting Part B thank you.

    • Vonda V.

      Hi Michael, thank you for your question. Check out our Frequently Asked Questions web page on how to refuse Medicare. Our online Office Locator provides Social Security field office addresses after inputting your zip code.

  7. Patricia N.

    I have been on the phone for over an hour and am still on hold, I have a simple question. My new Medicare card shows part A only. That is fine until February 1 2019. I am retiring and will no longer have insurance after that date. How do I get this changed to A & B?

  8. vidiohd

    Can I simply say what a relief to find someone who truly is aware of what theyre speaking about on the internet. You undoubtedly know how you can bring an issue to gentle and make it important. More people have to learn this and understand this aspect of the story. I cant believe youre not more common because you definitely have the gift.

  9. Catherine M.

    I am still waiting for my new ss card. My husband has already gotten his.

    • Vonda V.

      Hi Catherine. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.

      Mailing millions of Medicare cards takes some time, so you might get your card at a different time than your husband.

      Visit for more details.

  10. Paul. L.

    Where do we go to see when i will get my new replacement card?

    • Vonda V.

      Hi Paul, thanks for the question. Visit and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!

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