Online Services, Social Security Number and Card

Have You Seen Your Social Security Card Lately?

February 1, 2016 • By

Reading Time: 2 Minutes

Last Updated: November 6, 2023

clip art of a social security cardWe strive to provide you world-class service. With that in mind, Social Security rolled out a new service that allows some of our customers to request a replacement Social Security card online.

The new online version of the Application for a Replacement Social Security Card allows people in some states to request a replacement card online through our secure my Social Security  portal without traveling to a field office.

Currently available in the District of Columbia, Michigan, Nebraska, Washington, and Wisconsin, it’s an easy, convenient, and secure way to request a replacement card online. First, you’ll need to create a my Social Security account. When you open a my Social Security account, we protect your information by using strict identity verification and security features. The application process has built-in features to detect fraud and confirm your identity. In certain cases, security experts at Social Security will contact you to ensure it is a legitimate application. We only issue a replacement card if there’s no suspicion of fraud and then we only mail it to a verified address.

To take advantage of this new service option, you must:

  • Have or create a my Social Security account;
  • Have a valid driver’s license in a participating state or the District of Columbia (or a state-issued identification card in some states);
  • Be age 18 or older and a United States citizen with a domestic U.S. mailing address (this includes APO, FPO, and DPO addresses); and
  • Not be requesting a name change or any other changes to your card.

We plan to add more states, so we encourage you to check with us later in the year!

Before you request a replacement card online, you may want to consider whether you need to get a replacement card at all. Most times, knowing your number is what’s important. You’ll rarely need the card itself, perhaps only when you get a new job and have to show it to your employer. If you decide that you do need a replacement card, log into your personal my Social Security  account and select “Request a Replacement Card.” Next, answer the screening questions to confirm eligibility, complete personal data, and you’re done!

See how easy that was? For more information, please visit

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About the Author

Jim Borland, Assistant Deputy Commissioner, Communications

Jim Borland, Assistant Deputy Commissioner, Communications


  1. Robert R.

    Is there any info available as to when the new plastic blue card with a new unique social security number will be mailed to us. We need it to get the permanent North Carolina ID card that allows us to vote. It was supposed to be mailed this summer 2018. Since the summer is almost over we are wondering where the card is. There doesn’t seem to be any info on your website about it.

  2. Lisa S.

    I forgot the answers to my security questions

    • Jenna Y.

      We are sorry you are having difficulty with your personal my Social Security account. For assistance, please call 1-800-772-1213. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. Sometimes, it might be best to visit your local Social Security office for further assistance. To find out how to locate your local office, please visit We hope this helps!


    I am 70+ and receive a small Social Security payment each month because I am retired federal worker. I heard that we are to receive new cards this year…is this true and if so about when…thanks if you need my Social # I will gladly furnish it.

  4. Elaine

    Is it OK to laminate my medicare card?

  5. diana m.

    Yes my husband an d I went down to apply ss card and my husband is 65 and I am 61 they lost our cards they say they sent them dec 5 we never recive them and the postoffcce never reicved them where are they and they wont even track themdown.

    • Ray F.

      We apologize for the inconvenience, Diana. Typically, you should receive your replacement Social Security card by mail within 10 business days after we process your application. Please continue working with your local office. You should be allowed to speak with the office manager to see how we can help to expedite resolution of your situation. If you are unable to visit the local office, you can call our toll free number at 1-800-772-1213 (TTY 1-800-325-0778. Representatives are available Monday through Friday between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later in the week. Thanks!

      about the status of your Social Security card.

  6. social

    Who would have thought of this? Nice article.

  7. Rafael

    There’s noticeably a bundle to learn about this. I assume you made certain good points in features also.

  8. Jorge

    The illegals will get them before us.

  9. Jamey

    I do trust all of the concepts you have presented on your post. They’re really convincing and can definitely work. Still, the posts are very brief for starters. Could you please prolong them a bit from next time? Thanks for the post.

  10. AnaMaria

    I live in California and I like the idea to have a new-class SS card, which I’m going to need one for me and for my husband, how soon is it going to be available in this State?

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