Online Services, SSI

Coming Soon: Improved Check Your Application or Appeal Status Service

December 1, 2016 • By

Reading Time: 1 Minute

Last Updated: November 3, 2023

woman on laptopIn December, Social Security will launch a new service for my Social Security account holders where the public can check on the status of an application for benefits or an appeal filed with us.

The service will provide detailed information about retirement, disability, survivors, Medicare, and Supplemental Security Income claims and appeals filed either online on our website or with a Social Security employee.

The ability to check your application status will be available online to everyone who has or opens a secure personal my Social Security account. You can open an account on our website.

The service will provide important information about your claim or appeal, including, as appropriate:

  • Date of filing.
  • Current claim location.
  • Scheduled hearing date and time.
  • Incomplete applications.
  • Servicing office location.
  • Claim or appeal decision.

If you are unable to open a personal my Social Security account, you can still call 1-800-772-1213 to check your claim status by using our automated system using the confirmation number you received when you filed your claim.

Providing our customers with more claim status information helps us meet our goal of delivering innovative, quality services to you and helping secure today and tomorrow.

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About the Author

Doug Walker, Deputy Commissioner, Communications

Deputy Commissioner, Office of Communications

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Comments

  1. Dorothy B.

    My comment is above.

  2. Dorothy B.

    I recieved a letter on Dec. 8th re making deductions being discontinued for health care premiums and medicare prescription plan costs from my monthly SS check. I dont understand your information. Please give me a call at 770 941 9743 to explain this. I do not know what you are changing. Please ans. this question. Ty
    Dorothy Brandenburg .

    • Dorothy B.

      Please reply asap/ ty

    • R.F.

      Hi Dorothy, we do not have access to personal information in this venue. You can call our toll free number at 1-800-772-1213 and speak to one of our agents. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.
      Please be cautious about posting personal information on any social media channel. Thanks!

  3. Erma t.

    Sir, my mother is receiving the husband pension check. Last dec. 6 supposed she will receive . No check come in. We tried to contact you in the phone but unfortunately were on hold for an hour. No 1answer. My mother is to old. She need our assistance. What we need to do? Please advice.

  4. timothy l.

    I filed a appeal to the Commissioner and or a civil action against him. I was told by the Gallatin, Tn office, that I should have heard something by 20 November 2017 or 6 months thereafter. I have yet to hear anything in reference to this matter. Please fell free to contact me at (615) xxx-xxxx to update me of the status

    • R.F.

      Hi Timothy. Unfortunately, but for your security, we do not have access to personal records in this blog. Please continue working with your local office. You should be allowed to speak with the manager to see how we can help to expedite resolution of your situation. If you are unable to visit the local office, you can call our toll free number at 1-800-772-1213 (TTY 1-800-325-0778. Representatives are available Monday through Friday between 7 a.m. and 7 p.m. Thanks!
      Just a reminder – please be cautious about posting personal information on social media.

  5. John G.

    My wife (now deceased ) #*** – ** – ****was subjected to a payment clawback. Since that event I have received a letter informing me she is due the final payment. I have submitted form SSA-1724. How much time will be involved in resolution of this incident.
    Thank you
    John Garceau, Executor

    • R.F.

      Hi John. Unfortunately and because of security reasons we do not have access to personal records in this blog and cannot answer your question at this time. One of our representatives should be able to answer your questions about this matter. Please call our toll free number at 1-800-772-1213 Monday to Friday between 7 a.m. and 7 p.m. Or contact the Social Security office where you submitted your claim (form SSA-1724), for further assistance. Thanks.

  6. Pam D.

    I never received a confirmation # for my application. I had a # to get back into my application was all. Now when I try to set up my account, it won’t allow me. I don’t know why I’m having so much trouble. I called SS and the lady said she could give me no information for 30-45 day because the appl was in progress. I realize that, but all I need is a print out of some sort to show an estimated amount that I will receive so I can get health ins. – they want proof of my income from SS for 2018 before I can finalize my ins and the deadline is 12-15-17!!! Can you please help me?
    I think some of the trouble could be from the fact that my name has been both my first name has been used with one and two “L” s at times in the past.

    • R.F.

      Hello Pam, we apologize for this inconvenience. For security reasons, we do not have access to personal records via this blog. You can contact your local office and request to speak with the office manager to see how we can help you. If you are unable to visit your local servicing office, you may call our toll free number at 1-800-772-1213, representatives are available Monday through Friday between 7 a.m. and 7 p.m. Thanks!

  7. samuel R.

    I want to review my account for my Dishabille and s0cial security.

  8. Ms.CTH

    I had my hearing 7/21/17 the ALJ approved my case. But my social security is saying it been processing. No letter no nothing. I called the 800 number for ssa on the phone waiting over an hour they said it had to be signed. She gave me a number to the judge office the lady said it was waiting on the writer whatever that means. I have worked over 32 years now I have health problems can’t function no more like I used to. I need my funds now everything is getting behind.

  9. Kimberly

    I cannot see any info regarding my case at all on MySSA!! It states that I am not eligible due to expiration of my DLI, but I have an active case going. I was remanded from the Appeals Council back to the ALJ, I know I am with the decision writers. Why can I not see any case info or the fact that I have an active case?

    • R.F.

      We apologize for the inconvenience, Kimberly. If you cannot check the status of your application online, please call our toll free number at 1-800-772-1213 and ask one of our agents to assist you. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later in the week, thanks.

  10. carol a.

    I cant find a single site that illustrates the decision levels and denial listing as it appears on the my SS page. I need help understanding what it is Im looking at. What is level 3 hearing and how do I know the listed result is associated with the latest level?

Comments are closed.