Appeal Your Non-Medical Decisions Online
Reading Time: 1 MinuteLast Updated: December 12, 2016
Social Security has a new way for you to conduct business with us online. You no longer need to visit our offices or call us to appeal a denial or adverse action related to your benefits. Beginning December 10, 2016, you can file an appeal online for non-medical issues, even if you live outside the United States. Examples of non-medical appeals include those for overpayments and Medicare premium rates.
The online appeals application is simple, convenient, and secure; it guides you through every step of the process. From outlining your rights to an appeal, to publications on the appeals process, a fair review of your case is right at your fingertips. The online application also lets you upload supporting documentation and save your submission.
Submitting your appeal and necessary documents online will save time and can help expedite the decision. Here are some things you’ll need when you’re ready to submit an appeal:
- Notice date or receipt from Social Security that explains what adverse action you wish to appeal; and
- Supporting documentation you wish to add to your request for appeal.
You can learn more about our appeals process by reading our publication Your Right To Question The Decision Made On Your Claim.
Social Security is constantly looking for ways to make our services accessible and readily available when you need them. It’s part of our commitment to delivering excellent service and providing you with more options, like an online appeal, to conduct your business.
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Tags: Medicare, Social Security benefits
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Jim Borland, Assistant Deputy Commissioner, Communications
Jim Borland, Assistant Deputy Commissioner, Communications
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Jose A.
I received a 2.8% increase on my Social Security based on the cost of living. But the increase for the Medicare Plan also is much higher making my monthly SS.income less than last year. In other words the 2.8% increase is not real, or there is a mistake somewhere along the line. Please explain to me so I can understand.
Thank you for your excellent service.
PERRY T.
P;EASE DEDUCT MY PAYMENT FOR MEDICARE MEDICAL INSURANCE DUE YOU AND PLEASE SEND MY NEW MEDICARE CARD WHICH IS LONG OVERDUE .
PERRY T.
MY MEDICAL INURANCE STATEMENT REVEALED THAT MEDICARE DID NOT ,REPEAT , DID NOT DEDUCT MY MEDICARE MEDICAL INSURANCE PAYMENT . DUE YOU.
ALSO I HAVE NOT RECEIVED MY NEW MEDICARE CARD. IS HERE A CONNECTION ? I AM GREATLY CONCERNED ESPECIALLY SINCE MY MEDICARE CARD IS MISSING .
Robert W.
UTTERLY useless website “Paid for at U.S. taxpayer expense”
URL in SSA correspondence: 404-page not found.
trying to question excessive withholding-option not available.
Why offer this “appeal” option?????
Any adults in charge of this website?
R.F.
Sorry you are having trouble accessing our website, Robert. The site appears to be up and running!
•You can appeal a recent medical decision; or
•Appeal a non-medical decision; or
•Check your appeal status using a my Social Security account.
See “What You Can Do Online“. We hope you try again. Thanks!
Gloria H.
I was receiving $563 a month in Social security benefits. I thought I would get a 2.8% raise but all I will be getting is $4.00. The way I figure it 2.8% of $563 is $15.76. Why the big difference????
R.F.
Hello Gloria. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot answer your question at this time. One of our representatives should be able to provide you with an explanation. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!
Rochelle M.
Please explain my 2019 Benefit amounts. I have a Medicare Advantage plan Ucare of Minnesota that is 96.00 that includes parts C&D. I question the 26.90 charge for D and the increase of 49.60 increase for the Medicare insurance. Please compare 2018 & 2019 Benefit statements Thank-you
V.V.
Thank you for contacting us, Rochelle. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot assist you.
To inquire about your benefit amounts, you will have to contact your local office or call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.
Christina S.
I changed part D RX plan. They will bill me.Current letter explaining 2019 benefits is still deducting $71.00 for prescription drug plan. Should have 0 charge..
V.V.
Thank you for contacting us, Christina. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot assist you.
To inquire about your benefit amount, you will have to contact your local office or call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.
illiam C.
I am writing about my recent COLA adjustment.. I want to know what happens to the odd change in figuring the final amount I am to receive, In this case is sixty one cents.
V.V.
Hi there. Thank you for using our blog. By law, Social Security must round down to the nearest dollar. In 1981, Congress passed the Omnibus Budget Reconciliation Act, which required Social Security to round down to the nearest dime during calculations, then round down to the nearest dollar during the final stage of paying benefits.
Alexa S.
My daughter Adriana Alessi (SS # ) does not require Medicare Medical Insurance deduction in the amount of $135.50 at this time. Adriana Alessi will continue to receive benefits from Empire Blue Cross Blue Shield through 2019 under my benefits plan.I am employed by NYU Winthrop Hospital in Mineola N.Y. My health plan member ID # is .
Ruby M.
I will call the number again. I’ll try a different time I was on hold for an hour the other day. Thank You