Online Services

Access My Social Security From Your Home

July 9, 2020 • By

Reading Time: 1 Minute

Last Updated: November 2, 2023

With so many services available online through my Social Security, signing up for a secure account will help you conduct Social Security business from home.

With your personal my Social Security account, you can:

  • Estimate your future benefits and compare different dates or ages to begin receiving benefits.
  • Check the status of your Social Security application.
  • Review your work history.
  • Request a replacement Social Security card (in most States).

If you already receive benefits, you can also:

  • Get a benefit verification or proof of income letter.
  • Set up or change your direct deposit.
  • Change your address.
  • Request a replacement Medicare card.
  • Get a Social Security 1099 form (SSA-1099).

You can even use your personal my Social Security account to opt out of receiving certain notices by mail, such as the annual cost-of-living adjustments and the income-related monthly adjustment amount notice.  Instead, through the Message Center you can receive secure, sensitive communications.

Let your friends and family know that they can create a personal my Social Security account today.

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About the Author

Darlynda Bogle, Assistant Deputy Commissioner

Darlynda Bogle, Assistant Deputy Commissioner

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Comments

  1. Darrell L.

    Can’t get logged in

    • A.C.

      Hi, Darrell. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 8:00 a.m. to 5:30 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  2. Kenneth S.

    I keep getting scam calls saying from SSA I know it is a scam I keep blocking the number says message from Amber were from SSA we need you call us back any one getting type of cals such as this

    • A.C.

      Thanks for letting us know, Kenneth. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.

      If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.

  3. Tomomy

    Are there any offices in Texas currently open to take appointments? Need SS card reissued with name change. (Lost old card, non-US-citizen.)
    Thanks in advance!

    • A.C.

      Hi, Tomomy. We are still able to provide critical services via phone, fax and online. For more information and to subscribe for updates, visit here. In order to change your name on your Social Security card, you must show us a document that proves your legal name change. If the document you provide as evidence of a legal name change does not give us enough information to identify you in our records, you must show us an identity document in your old name (as shown in our records). It is the identity document (also known as your ID) that we will accept if it has expired; however, we still will need to see proof (legal document) of the name change. We offer the option for you to mail your completed application with original or certified documents to your local Social Security office. For more information about how and what to submit, visit our Frequently Asked Questions. We hope this helps.

  4. Donnita S.

    Hi my name is Donnita Sharp and I get SSI and SSD. I recently renewed my lease where I live at and my rent went up. So I have a copy of my new lease for you. I need to know where to send this. Please call me back or answer me back with a address. Also somebody has been trying to hack my name. Please be aware of this. I am the only Donnita Sharp around. I didn’t receive my full SSI check last month. I was missing $200.00. Somebody is trying to use my name and get credit cards, unemployment. I don’t get unemployed. I get SSI and SSD. Please call me at 315-775-1814 with any questions regarding someone using my name for scams. Please let me know where to mail my lease. Thank you Donnita Sharp

    • V.V.

      Hi Donnita, thanks for using our blog. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  5. Janet L.

    Is my social security account unlocked yet. I called yesterday. And I am getting a call at 10:30 today from a SSDI representative.

    • V.V.

      Hi Janet, thanks for using our blog. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  6. Devin B.

    Recently been trying to make make a account and it says my information isn’t right and it just suspends me everytime, I don’t kno if someone is using my account or not but all the as answers it provided me with were all nonr of the above, I’m gonna attach my birth certificate and proof of social security income with name, I have a birth certificate also school I’d but my state I’d is ripped in 2 and I unfortunately have no ssn card as I cang get it renewed due to Corona virus but my birth certificate and ssi has my proof. I would appreciate it if you guys could reply back with what’s going on and my options. -Devin Brentt Osborne- 517-936-3900 breezybradley107@gmail.com

  7. joan w.

    I already have medicare part A. I need to sign up for part B.
    How do I do that? Should I call tmr–what is that number?

    • V.V.

      Hi Joan, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to apply for Medicare Part B when you already have Part A. We hope this is helpful!

  8. Chrissy B.

    I need to reset my whole entire account

    • V.V.

      Hi Chrissy, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username and password. We hope this helps!

  9. Debra M.

    I’m trying to log into my account to get a copy of my Award letter.

  10. Megan B.

    I’m needing to get my name changed I work 8-5 Monday through Friday..is there anyway I can fill out a form and mail my documents in. Due to the Covid-19.

    • V.V.

      Hi Megan, thank you for using our blog. Check out our Frequently Asked Questions web page on how to change your name. If you do not want to mail in your documents, which will be returned, you may need to wait for the offices to reopen. Use our Social Security Office Locator to find your local office address. We hope this helps.

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