COVID-19, Online Services

A COVID-19 Update from Our Commissioner

March 19, 2020 • By

Reading Time: 1 Minute

Last Updated: February 21, 2023

I want you to hear directly from me how the COVID-19 pandemic is affecting our services. The first thing you should know is that we continue to pay benefits. Be aware that scammers may try to trick you into thinking the pandemic is stopping your Social Security payments but that is not true. Don’t be fooled.

To protect you and help stop the spread of this coronavirus, we cannot accept visitors in our offices at this time. There are several other ways you can get help. Many services are available online. If you have a critical need that you cannot address online, we can help you over the phone.

Please visit our website to find out what services we are continuing and which ones we are suspending, how to contact us, and important information about deadlines we are extending to ease the burden on you and medical providers during this pandemic.

You can subscribe to receive email or text message notifications. Please share this information with your family and friends to help us spread the word.

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About the Author

Andrew Saul, Commissioner, Social Security Administration

Commissioner of Social Security Administration (June 17, 2019 - July 9, 2021)

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Comments

  1. James N.

    WTF on ssi, where’s my stimulus check # fuck the government u MF’s always stick it to the poor,the people who need it most I guess if I were here illegally u would be eating out of my hand kissing my ass

    • Mary S.

      Wowsa! But you dont mind accepting that monthly check though right?! If you dont work then what income are you out? You still should have been able to pay your bills as normal right?
      BUT on that note; it goes off how much you receive. If you dont file i recommend you still go file a non filers form asap. And if you get by check or just started receiving this year then irs wont have your info so again you need to file non filers asap. You should also understand it goes by income levels. Lowest first.
      Tax filers were 3rd and 4th week of April. Then non filers start i believe an example would be 0-9,999 a year the first week of may then the next level up the 2nd week of may etc etc until 3dd week of september to be final payments….if i recall correctly.
      But a suggestion; know the facts by doing research before being so hostile about your government. Technically if you didnt lose out on work hours you really arent out anything and be glad you receive a stimulus whenever it would come. Direct Deposit on government cards wont show pending as many have already said….it just shows up. Bank despit depends on your bank. My daughter got hers no pending notice where many others said theirs showed pending. Update here when you do receive it. If you need link to non filers form respond and i will gladly share the link for you to do so. But i recommend doing it anyway to assure you receive it. Praying you get it soon so you dont have a stroke over it. Lol.God Bless.

  2. Bryan M.

    I did not receive a stimulus check can you please tell me when I’m getting it

  3. Nancy C.

    My Down Syndrome daughter draws SSA and is 54 yrs. old. She is NOT on SSI and is NOT on Medicaid. She draws 5 times more than me (her mother) I am 72 yrs. old. We do not count each other as dependents. I have been her caretaker for 52 yrs. and Representative Payee. She draws from her deceased father’s Social Security account. She does her part in taking care of household needs and bills.

    • Nancy C.

      Will she get any part of stimulas package? Do not want to be greedy, but want to represent my daughter and her rights.

  4. Michael M.

    Hi Are retirees will get an extra $600.00 like an unemployment.

    • Mary S.

      No. Be glad you got the 1200.

  5. Rose o.

    I’m on SSI and they went to the IRS website and they have not knowing when I am going to get my stimulus check I am just needing to know what day or time it would be here

    • Mary S.

      Week of May 1st is lowest level i believe those who receive 0-9,999 then week 2 is next level income up and week 3 the next level up.

  6. Eulos S.

    I receive ssdi but file 2019 taxes because I have first time home buyer but I haven’t received my stimulus package, everyone I know have gotten theirs.

  7. Edward b.

    I receive SSI and I said yeah I have not received 10 minutes check in is April 4 how can I find out if I’m getting a check

  8. Nathan

    So I receive a few different types of benefits. SSDI, and survivor’s benefits, and have received a smaller SSI benefit as well. I have not filed taxes in 2018, or 2019, and beleive I am eligible, based on criteria, and my income level. Do i need to use the nonfiler tool to submit current info? My problem occurs when/if i have to use the tool, it asks for an Identity protection Pin(if you have one) which i did back in 2016 when i requested one, which the IRS issued, and two years latee sent me a new one, per policy and procedures. I dont know what it is, they sent the letter to my last address they had on file, which i was evicted from, and because its IRS and its considered too risky witb it containing my SSN and other identity info. They couldnt forward it, and i would have to file a paper copy for current tax year, with current mailjng address, and mail it in, in order to get another IP Pin, jist in order to fill out the nonfiler tool so it can send my info into irs

  9. Ann

    I used the nonfiler form like I was told before the deadline and only got 1200 and I’m married with two children dependents. What steps should I do to let the irs know that they made a mistake.

  10. Ruth

    If someone who has SSI and was claimed on 2018 taxes but not on 2019 can they still receive a stimulus check?

    • Towanda S.

      I am checking for I don’t receive my Stimulus Check my with SS check . I need to reach speak some one . I see what happens I elderly and disabled. This email address ts.stroble 17@gmail. Com if can send me a phone number to your this service I need to speak to

      • joejoe

        when do ssi soc sec check people get stimulus i got both checks from treasury no stimulus ?

    • Towanda S.

      Towanda Stroble I fill tax in 2018 and 2019 I don’t receive my check for Stimulus Check. Also we try get on unemployment we unable to reach the service there any other way I have out work . We need help right way please this my email ts.stroble17@gmail.com

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