Online Services, Social Security Number and Card

1 Million Social Security Replacement Cards and Counting

April 26, 2018 • By

Reading Time: 2 Minutes

Last Updated: March 17, 2021

hand holding social security card Your Social Security number is your first and continuous link with Social Security, so losing your card can be frustrating. Luckily, there’s a way to replace your card when you need it, with our online replacement card service. It’s quick, easy, and free! Now, more than one million people have requested a replacement card through our service, and we’re still adding states to the list of those who can use the online service!

To replace your card online, first you’ll need to log in to or create your my Social Security account. We protect your personal information using identity verification and security features. Your security and protection are what matter most; you can take control of your future with secure access to your information anytime, anywhere!

You’ll also need to meet certain requirements. You must be a United States citizen age 18 or older with a U.S. mailing address, can’t be requesting a name change or any other change to your card, and must have a driver’s license or state-issued identification card from a participating state. We’ve just added Colorado, Montana, New York, and Wyoming to Arizona, Arkansas, California, Delaware (driver’s license only), the District of Columbia, Florida, Idaho, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Mississippi, Nebraska, North Dakota, New Mexico, Pennsylvania, South Dakota, Texas, Virginia, Washington, and Wisconsin (driver’s license only).

Keep in mind that in many cases, even if you lost your card, you may not need a replacement. In most cases, simply knowing your Social Security number is enough. But if you do need a replacement, we make it easy. Once you log in to your account, you can follow the instructions to request your replacement Social Security card online.

Learn more about getting a replacement Social Security card and find out if you can request yours online by visiting our Social Security number and card page. No matter where, how, or when you decide to do business with us — we strive to provide the best experience and services to put you in control. Join the million people who have already gone online to request their Social Security cards!

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications


  1. dean k.

    I challenge Mr. Borland to use his system as a new benefits applicant would and then have the nerve to write so positively about all his SS system ‘improvements’. After endless hours of call waiting times and flimsy excuses for the lack of personal service, he might want to change jobs or his career aspirations? Seems like all those 50 million customers are jamming up the telephone communications simultaneously and/or 99% of their UNTRAINED personnel workforce were substitutes for their April, Social Security month ‘celebration’.
    As an MBA degreed management consultant, I know what I am talking about!

    • carol v.

      my ss# XXX-XX-XXXX my exhusbands is XXX-XX-XXXX What will my fullretirement be at 72?

      • Ray F.

        Hello Carol. Please keep in mind that the benefit increase no longer applies when you reach age 70, even if you continue to delay taking benefits.
        The best way to start planning for your retirement benefits is by creating a my Social Security account online. With my Social Security, you can verify your earnings, get your Social Security Statement, and much more. Also, we have a variety of benefit-calculators to help you plan for the future.
        Please call our toll free number at 1-800-772-1213 for further assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.
        Just a reminder – We do not have access to personal information. Please be cautious about posting personal information on social media Channels.

        Hope this helps!

  2. Raymond j.

    Need new card, tried on line will not accept my info. Then asked for my old address that I can’t remember. It was in RI?

  3. Norbert N.

    I found that I need to go to local SS office to get a replacement card ??? If I read your information correctly…I thought that I could do it on-line??

  4. JIM M.



    • Snarky

      Yep, I’d expect it within a couple of days.

  5. Lorraine C.

    I have an issue with saying that in many cases a person does not need a social security card, only to know the number. Anyone hired for a new job is required to show 2 pieces of ID, and one of those is their eligibility to work in the USA, one of those being a social security card or birth certificate for example. . It is much easier to apply for an receive a new ss card, as they are FREE, than to have to apply for a new birth certificate at a cost of anywhere from $20.00 and up. ID’s must be provided to the new employer no later than 3 days after hire date or they will be terminated – it some one relies on your information above they stand to lose a new job.

    • Snarky

      Sounds like anyone with a brain would have the SS card before he went job hunting.

  6. Emanuel M.

    I assume my full name, and password are correct.

    Otherwise, please inform me.
    Thank you !
    Emanuel Magid

    • Snarky

      Looks good to me, try again, your caps lock is on.

  7. Phyllis S.

    I had heard that SS was issuing a new card to replace all current cards but had not seen anything lately. Is this still happening?
    Thank you!

    • Marc

      No, that’s Medicare cards.

  8. Constance M.

    Cannot create an online account for my social security number, is the response I get when I try to set up my online account
    Please help me!!!!.

  9. Gail g.

    Great idea. Wish it had been in place when my car broken into in New Mexico and all my id stolen and had to get a new drivers license and had to get a ss card to get license. Was a nightmare.

  10. Thomas A.

    I am locked out of my online SS account because I had forgotten my User ID and Password that I had set it up with years ago. How can I enter my online account now?

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